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Outdoor pool, pool umbrellas
Indoor Spa Tub
Indoor Spa Tub
Premium bedding, minibar, in-room safe, individually decorated

Guest reviews

4.5/5 Wonderful
603 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air Conditioning
  • Spa

Map

Explore the area

Popular LocationSan Pio Park4 min walk
Popular LocationCabecera Shopping Mall9 min walk
Popular LocationLa Flora Ecological Park17 min walk
AirportBucaramanga (BGA-Palonegro Intl.)47 min drive

Choose dates to view prices

  • Standard Double Room, 1 Queen Bed with Sofa bed

    4.8/5 guest room rating

    Room amenities

    • 358 sq ft
    • City view
    • Sleeps 3
    • 1 Queen Bed and 1 Double Sofa Bed
    More detailsStandard Double Room, 1 Queen Bed with Sofa bed
  • Superior Double Room, 1 King Bed with Sofa bed

    4.6/5 guest room rating

    Room amenities

    • 466 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSuperior Double Room, 1 King Bed with Sofa bed
  • Standard Twin Room, 2 Double Beds

    4.9/5 guest room rating

    Room amenities

    • 416 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More detailsStandard Twin Room, 2 Double Beds

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Bucaramanga

Located in Bucaramanga, Hotel Dann Carlton Bucaramanga is in the city center. Eco Park Hill of the Blessed Sacrament is a notable landmark, and the area's natural beauty can be seen at La Flora Ecological Park and Eloy Valenzuela Botanical Garden. Spend some time exploring the area's activities, including outlet shopping.

Visit our Bucaramanga travel guide
Map
Popular Location

What's nearby

  • San Pio Park - 4 min walk
  • Cabecera Shopping Mall - 9 min walk
  • La Flora Ecological Park - 17 min walk
  • Holy Family Cathedral - 17 min walk
  • Bucaramanga Chamber of Commerce - 18 min walk

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 47 min drive

Restaurants

  • City View — 1 min walk
  • Taikinsa — 1 min walk

About this property

Hotel Dann Carlton Bucaramanga

4-star spa hotel near La Flora Ecological Park
2 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a spa tub are onsite. All 135 individually decorated rooms provide free WiFi, free wired Internet, and sofa beds. For a bit of entertainment, guests will find LCD TVs with satellite channels, and other amenities include 24-hour room service and refrigerators.
Hotel Dann Carlton Bucaramanga offers 135 air-conditioned accommodations with minibars and safes. These individually decorated and furnished accommodations include sofa beds. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
Elixia Spa has massage/treatment rooms and couples treatment room(s). Services include facials and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and transportation

Free self parking
Limited parking spaces
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Free full breakfast available daily 6:00 AM–10:00 AM
2 restaurants
1 bar
24-hour room service

Things to do

Fitness center
Full-service spa
Outdoor pool
Sauna
Spa tub
Steam room

Family friendly

Free cribs/infant beds
Laundry facilities
Outdoor pool
Refrigerator
Sofa bed

Conveniences

Elevator
Free newspapers in lobby

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Languages spoken

English
Spanish

Business services

24-hour business center
Computer station
Meeting rooms
Conference center (5264 square feet of space)

Outdoors

Pool umbrellas
Rooftop terrace

Spa

Body treatments
Couples treatment room(s)
Facials
Hydrotherapy
Massages
Massage/treatment rooms
Sauna
Spa open daily
Spa tub
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Braille signage
In-room accessibility
Roll-in shower

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Free cribs/infant beds
Linens
Premium bedding
Sofa bed

Bathroom

Bathrobes
Free toiletries
Hair dryer
Shower
Towels

Entertainment

LCD TV
Satellite channels

Food and drink

Minibar
Refrigerator

More

Desk
Individually decorated
Individually furnished
Laptop-friendly workspace
Phone
Safe

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

American ExpressDiners ClubMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

    The national sales tax (19%) may be charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: COP 40000 per person (one-way)
  • Late check-out fee: COP 190000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 48 hours between bookings.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests traveling with pets must present their pet's current vaccination record.

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Dann Carlton Bucaramanga
Hotel Dann Bucaramanga
Hotel Dann Carlton Bucaramanga

Frequently asked questions

Can I cancel my reservation for free at Hotel Dann Carlton Bucaramanga and receive a full refund?
Yes, Hotel Dann Carlton Bucaramanga offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Dann Carlton Bucaramanga cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an outdoor pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self parking is free at this property.
What time is check-in at this hotel?
Check-in is from 3 PM–midnight.
What time is check-out at this hotel?
Check-out is at 1 PM. Late check-out is available for COP 190000 (subject to availability).
Does Hotel Dann Carlton Bucaramanga provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of COP 40000 per person, one-way, applies.
Where is this property located?
Located in the heart of Bucaramanga, this spa hotel is 0.9 mi (1.4 km) from La Flora Ecological Park and 1.7 mi (2.8 km) from Provincial Viaduct. Eloy Valenzuela Botanical Garden and Eco Park Hill of the Blessed Sacrament are also within 12 mi (20 km).

Guest reviews

Overall score and ratings for Hotel Dann Carlton Bucaramanga

4.5
Wonderful
5 - Excellent
377
4 - Good
185
3 - Okay
26
2 - Mediocre
6
1 - Poor
9
4.7
Cleanliness
4.5
Service and Staff
4.5
Amenities
4.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent location and 5 stars staff. Spectacular food and room service

Stayed 6 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I liked the breakfast buffet and the friendliness of all the staff. Amazing hotel.

Stayed 7 nights in Feb 2020

4/5 Good

    This traveler didn’t leave comments with their review
    Stayed 3 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Feb 2020