Bugalagrande Vacations from $164

We were in cabin 104 and while others have reviewed that their environments were quiet at night, I cannot say the same for this cabin. This one is located on the end of the row next to the parking lot, and for some reason this cabin seemed to amplify outside noise. We stayed from Saturday until Tuesday and we could hear music and bass coming from the town until the early hours of the morning, every single night. I think we averaged only a few hours of sleep each night and that is with white noise apps on our phones, trying to drown the sound. If you are a light sleeper you should definitely try to arrange a cabin furthest from the street. The bathtub in this cabin was also a bit gross. The drain was clogged and when it would unclog black dirt would come up. There was also some mold around the edges and rust/brown stains near the headrest. The rugs in the bedroom could also use a deep clean, as they would leave bits and bobs on the bottom of feet after a shower (and we dont wear shoes indoors).

The service was excellent. The hotel staff was courteous, attentive, and always willing to offer assistance. The only inconvenience was at check out. The hotel’s credit card device had not been charged, so we had to wait a few minutes for the device to charge up. Even after charging up, the device would not read my credit card. The hotel had to manually charge my card, something I believe they could’ve done in the first place, especially since the taxi driver was outside waiting for us and we were in a hurry to get to the airport. If it weren’t for that, I would’ve given 5 stars. Overall, I enjoyed our stay and the magnificent view the hotel offers of the Cocora Valley. I’ll definitely stay again in the future. Thank you.

We stayed here for just one night during our trip from Toronto to visit the breathtaking Valle de Cocora, and I wish we could have stayed longer! From the moment we arrived, Pablo and Marbella made us feel completely at home. They were warm, attentive, and went above and beyond to make our stay special. The glamping experience was everything we hoped for – peaceful, secure, and surrounded by nature. The tent was cozy, clean, and perfectly set up for a restful night. We were served a delicious fresh dinner and breakfast, all thoughtfully prepared and absolutely delicious. Waking up to the sounds of nature and enjoying coffee with a view was pure bliss. This place is a true gem and a perfect base to explore Valle de Cocora. Highly recommend to anyone looking for a unique and unforgettable experience. Thank you, Pablo and Marbella – we’ll definitely be back!

Desde el momento en que llegamos, el recibimiento fue espectacular. Nos ayudaron con las maletas y estuvieron súper atentos desde antes de nuestra llegada, incluso nos enviaron mensajes por WhatsApp para guiarnos y asegurarse de que no nos perdiéramos. Jenny y Andrés se lucieron con su atención, fueron increíbles. Desde el primer momento nos dieron recomendaciones personalizadas para visitar el Valle del Cocora, Salento y Filandia. Además, ¡los desayunos deliciosos y nos los llevaban hasta la habitación! Mi esposo quedó encantado con cada detalle. La habitación fue súper cómoda, perfecta para descansar después de un día de paseos, y las instalaciones del hotel estaban siempre limpias y muy bien organizadas. Se nota el cuidado en cada rincón. También nos recomendaron visitar los termales de Santa Rosa y ellos mismos se encargaron de comprarnos las entradas. No tuvimos que preocuparnos por nada, solo disfrutar. Todo lo pagamos al hacer el check-out, lo cual fue súper cómodo. Recomendamos este hotel a ojo cerrado. Su atención es de otro nivel. Si pudiéramos darle 100 estrellas, lo haríamos. ¡Gracias chicos por hacer de nuestra estadía una experiencia espectacular!