Burnsall Vacations from $1,913

I had high expectations of our stay at the new Hyatt but the experience was disappointing as the room we checked into (in Hyatt House) was full of dog hair, had a dirty toilet and was very dusty. It came to light that every room in Hyatt House is dog friendly. The reception were however amazing and luckily there were rooms available in Hyatt Place and we were moved quickly. The breakfast was disappointing as the food area is too small for the number of guests that stay. There was no coordination to ensure that there was a steady supply of hot food. I don’t think we’d stay here again which is a shame because I like the brand and style of the hotel but I think I’d experience better elsewhere.

The need to have ID for every adult in the flat for "health and safety" reasons is ridiculous. The flat itself was very nice though.

Friendly staff, beautiful location with amazing view, very quiet in the rooms. Plenty of off-road parking. Rooms were large and had high ceilings as did the bathroom which was odd. We had a disabled bathroom which we didn't need. On Saturday night the dining room was full and the noise level made it hard to talk to the person across the table and the service was slow as it was at breakfast. The food was very good when it came.