Burscheid Vacations from $230

We're a bit in the middle about this hotel. It looked lovely from the pictures, add to that the reviews and it was an easy choice, unfortunately on a Sunday the bar and restaurant are closed which wasn't obvious via hotels.com. This made the experience not as it could have been. Still a great sleep and clean hotel. Breakfast was nice, they serve great coffee. Not a lot of interaction was had with staff so we can't comment on this

It wasn’t clear to me how far from the city it was. Was not happy with the hotel overall

The staff were very friendly. They offered a lot of tips on shopping and dining options a few meters away. Bed and pillows were extra comfortable.

Joe welcomed us, what can I say about this guy other than he is the nicest and friendliest person we met on our holiday. He couldn't do enough to make us feel comfortable and relaxed. He recommended attractions and took the time to chat and put that extra care and attention into things. It felt like a home from home. Thanks Joe! The apartment was amazing and the beds were super comfortable. Fortunately it was quiet whilst we were there but I could see how this place would attract crowds of people. The local area is quite and peaceful and you're never far away from a castle or a piece of history to explore. I went there with a small family and we all enjoyed ourselves. We had the apartment with a kitchenette and also one of the adjoining rooms with an en suite. Great parking facilities, we had a transit van and had no issues parking, the local area also has lots of little walks. We didn't use the other facilities at the hotel, it's said to have a sauna and wellness room and we also saw a bar, which wasn't open when we were there but I assume it can be quite busy when the place is full. I would definitely stay here again!