Caldwell County Vacations & Trips from $573

We stayed at Landing for 4 nights. It was our 1st time booking an apt. instead of a hotel room. We wanted more space for our 60-lb dog. The apt was clean, neat & cozy. The area was quiet. Customer service was great. I would recommend Landing for the reasons above. We drove from NY to NC (12-hr drive). On Sunday morning (day #2), we found a boot on our car & had to pay two hundred to get it removed. A few cars had boots on them as well. I believe the area is owned by Landing. I don't think the owners of those cars knew about a parking pass either. Upon arrival, I spoke w/an agent who emailed me a pdf instruction & that's what we followed to check in. It didn't mention anything about a parking pass. I didn't think to check the app since I had the instructions, but when I did on Sunday w/the help of an agent, the info wasn't there. I spoke w/other agents & no one mentioned where to look for the mailbox key (which has the key fob for the gym) or parking pass. The items were not in plain sight. When you enter the apt, there are side/end & coffee tables, computer desk & entertainment center - all visible & w/in the living room area (see pics). The items were not left on any of them, but instead by the coffee maker which is towards the back of the kitchen next to the laundry room. If you put anything on the counter that obstructs your view of the coffee maker, you will not see the items. Keep that in mind. Anyway, we were disappointed that Landing didn't refund/credit any of it.

The pictures are not accurate. The place is run down. All the electrical in the apartment unit was messed up. Lights flickering, dimming, or completely shutting off. The microwave was glitching. The handles for the showers were both falling off, we had to fix one ourselves. The water pressure to the showers wasn’t great because of how barely hanging on the faucet valve was. Cheap shower heads. No remote to the tv in one bedroom. The exterior to the complex could use some definite work. The pool wasn’t the cleanest (nothing like the pictures). It was shut down for maintenance our first day. Litter and trash around the pool. The loungers and chairs were dirty. You would set down your white bath towel (no pool towels) and it was green from pollen. I had made management aware of issues from day one and wanted to see about moving places or getting a refund. I called every morning and everyone I spoke to reassured me that they were working on it but ultimately management had to communicate the decision to me and management has still yet to call me. The staff I did speak to on the phone were all kind and exceptional and I understand it’s beyond their decisions. However for having a 7 day guarantee for satisfaction for the stay I’m upset I still haven’t been told what’s happening. Would I book again? No, not until they make repairs.