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Holiday Inn Express Canton, an IHG Hotel

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Indoor pool
Indoor spa tub
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Overview of Holiday Inn Express Canton, an IHG Hotel

Holiday Inn Express Canton, an IHG Hotel

2.5 star property

4.0/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
6000 US 11, Canton, NY, 13617

Explore the area

  • Popular LocationState University of New York-Potsdam17 min drive
  • AirportMassena, NY (MSS-Massena Intl.)51 min drive
  • Popular LocationUpper Canada Village66 min drive
  • Popular LocationMille Roches Island Beach80 min drive

Choose dates to view prices

About this area

Canton

Located in Canton, Holiday Inn Express Canton, an IHG Hotel is in the business district. The area's natural beauty can be seen at Higley Flow State Park and Grasse River, while Traditional Arts in Upstate NY (TAUNY) and St. Lawrence Power And Equipment Museum are cultural highlights.
Visit our Canton travel guideOpens in a new window
Map

What's nearby

  • St Lawrence University Golf Course - 14 min walk
  • St. Lawrence University - 5 min drive
  • State University of New York-Potsdam - 17 min drive
  • Upper Canada Village - 66 min drive
  • Mille Roches Island Beach - 80 min drive

Getting around

  • Massena, NY (MSS-Massena Intl.) - 51 min drive

Restaurants

  • Asian Buffet & Grill - 7 min walk
  • Pizza Hut - 10 min walk
  • County Seat Restaurant & Lounge - 13 min walk
  • Dairy Queen - 3 min drive
  • St Lawrence Brewing Company - 4 min drive

About this property

Holiday Inn Express Canton, an IHG Hotel

Hotel with free breakfast, near St. Lawrence University
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a spa tub. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Holiday Inn Express Canton, an IHG Hotel offers 69 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Languages spoken

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Spa tub

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairways
  • In-room accessibility
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Pool hoist on site
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

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Canton
Canton
Guest rating 4+
Guest rating 4+
Air conditioned
Air conditioned
Business friendly
Business friendly
Hotel
Hotel
2 star
2 star
Pool
Pool

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are available for USD 15.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Canton Hotel
Canton Holiday Inn
Comfort Suites Hotel Canton
University Suites Hotel Canton
Holiday Inn Express Canton Hotel Canton
University Suites Canton
Inn Express Canton Hotel
Holiday Inn Express Canton
Holiday Express Canton, An Ihg
Holiday Inn Express Canton, an IHG Hotel Hotel
Holiday Inn Express Canton, an IHG Hotel Canton
Holiday Inn Express Canton, an IHG Hotel Hotel Canton

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 87 out of 192 reviews
5 - Excellent 45%
Rating 4 - Good. 58 out of 192 reviews
4 - Good 30%
Rating 3 - Okay. 24 out of 192 reviews
3 - Okay 13%
Rating 2 - Poor. 12 out of 192 reviews
2 - Poor 6%
Rating 1 - Terrible. 11 out of 192 reviews
1 - Terrible 6%

4.2/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

3.9/5

Property conditions & facilities

4.3/5

Eco-friendliness
Write a review

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower in handicap room needs work
Stayed 3 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service
Positives: early check in allowed. Friendly staff. Negatives: USB ports in between beds were busted. No water bottle fillers or water available except for purchase at front desk.
Stayed 1 night in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Mar 2022

2/5 Poor

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rough Start and Disappointing End
My family and i showed up to am empty lobby. No one was there to greet us and my husband called out several times. No response. A fellow hotel guest came stomping around the corner to report she'd been waiting over 30 minutes. We all stood there befuddled and anpther party showed up. Eventually a young lady emerged; not a care in the world, no sense of urgency i mean there were only 3 parties waiting in the lobby to check in. She then offered a half statement that she was on the 3rd floor, although why she was up there was swallowed into a mumble. Ok we can get past that and the clearly dated decor, elevator and made it to our room. To my surprise it was very roomy with a large television. Not bad. We wandered about Canton to get a feel, since my son is considering SUNY Canton for college. The room was a welcome reprieve from Canton's nippiness. The thermostat worked well and we were comfortable. Our room was placed between a large party of familiar people, so lots of chatter and laughing and lights... The next morning our eaely rise was greeted by a lukewarm shower that refuaed to get hot. Even warm fwlt too much of an expectation for the shower. Started off shaky and ended that way... i started having buyers remorse, spotting 2 other motels next door. Not the best stay and given the other options nearby, i might not ever stay there again.
Stayed 1 night in Mar 2022

2/5 Poor

Stayed 1 night in Mar 2022