Mount Nelson, A Belmond Hotel, Cape Town

Photo gallery for Mount Nelson, A Belmond Hotel, Cape Town

Featured Image
2 outdoor pools, pool umbrellas, sun loungers
2 outdoor pools, pool umbrellas, sun loungers
2 outdoor pools, pool umbrellas, sun loungers
View from Room

Overview of Mount Nelson, A Belmond Hotel, Cape Town

Mount Nelson, A Belmond Hotel, Cape Town

5 out of 5

4.8/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
76 Orange Street, Cape Town, Western Cape, 8001

Explore the area

  • Popular LocationSouth African Jewish Museum12 min walk
  • Popular LocationSouth Africa Library15 min walk
  • Popular LocationLlandudno Beach14 min drive
  • AirportCape Town (CPT-Cape Town Intl.)17 min drive

Choose dates to view prices

About this area

Cape Town

Located in Cape Town, Mount Nelson, A Belmond Hotel, Cape Town is in the entertainment district and near the airport. The area's natural beauty can be seen at Company's Garden and Table Mountain, while South African Jewish Museum and Iziko Social History Resource Centre are cultural highlights. Traveling with kids? Consider South African Museum and Planetarium, or check out an event or a game at Cape Town Stadium. Discover the area's water adventures with parasailing and windsurfing nearby, or enjoy the great outdoors with mountain biking and ecotours.

What's nearby

  • Company's Garden - 12 min walk
  • South African Jewish Museum - 12 min walk
  • South African National Gallery - 14 min walk
  • South Africa Library - 15 min walk
  • Llandudno Beach - 14 min drive

Getting around

  • Cape Town Station - 3 min drive
  • Salt River Station - 7 min drive
  • Cape Town Intl. Airport (CPT) - 17 min drive

Restaurants

  • Lord Nelson Restaurant — 1 min walk
  • Oasis Bistro — 1 min walk
  • Yours Truly — 3 min walk
  • Arnold's — 4 min walk
  • Miller's Thumb — 5 min walk

About this property

Mount Nelson, A Belmond Hotel, Cape Town

Family-friendly Cape Town hotel in Cape Town City Centre, near Company's Garden
Along with 2 outdoor pools, this hotel has a full-service spa and a restaurant. Free WiFi in public areas and a free shopping center shuttle are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. All 198 rooms feature thoughtful touches like bathrobes and slippers, along with free WiFi and 24-hour room service. Other amenities available to guests include LCD TVs, minibars, and Egyptian cotton sheets.
Mount Nelson, A Belmond Hotel, Cape Town offers 198 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets and premium bedding. LCD televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

This Cape Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

2 outdoor swimming pools are on site along with outdoor tennis courts and a health club. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Librisa Spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Mount Nelson, A Belmond Hotel, Cape Town is listed in the 2018 Condé Nast Traveler Gold List of the world's best places to stay and the 2021 Travel + Leisure 500.

Awards and affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of Belmond Protects (Belmond)
Follows industry cleaning and disinfection practices of SGS (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free shopping center shuttle

Food and drink

  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Fitness center
  • Full-service spa
  • Playground
  • Private picnics
  • Sauna
  • Shopping
  • Steam room
  • Tennis

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Free grocery shopping service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Afrikaans
  • English
  • French
  • German

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Towels

Entertainment

  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property offers health screenings for COVID-19 for a surcharge. Guests should contact the concierge upon arrival to schedule departure health screenings.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for ZAR 1308

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 990 per vehicle (one-way)
  • Airport shuttle fee per child: ZAR 990 (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 6 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Belmond Mount Nelson
Belmond Mount Nelson Cape Town
Belmond Mount Nelson Hotel
Belmond Mount Nelson Hotel Cape Town
Belmond Nelson Hotel
Hotel Mount Nelson
Mount Nelson
Mount Nelson Hotel
Nelson Mount
Nelson Mount Hotel
Belmond Mount Nelson Hotel Cape Town, South Africa
Mount Nelson Cape Town
Belmond Mount Nelson Hotel
Mount Nelson, A Belmond Hotel, Cape Town Hotel
Mount Nelson, A Belmond Hotel, Cape Town Cape Town
Mount Nelson, A Belmond Hotel, Cape Town Hotel Cape Town

Frequently asked questions

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 243 out of 283 reviews
5 - Excellent 86%
Rating 4 - Good. 31 out of 283 reviews
4 - Good 11%
Rating 3 - Okay. 6 out of 283 reviews
3 - Okay 2%
Rating 2 - Poor. 1 out of 283 reviews
2 - Poor 0%
Rating 1 - Terrible. 2 out of 283 reviews
1 - Terrible 1%

4.9/5

Cleanliness

4.8/5

Staff & service

4.9/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went out of their way to make us feel welcomed. Very warm attentive staff!
Stayed 3 nights in Sep 2021

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Mount Nelson did not disappoint
We loved staying at the Mount Nelson, we did not get in our car the whole time we stayed there. Loved the old grandeur of the hotel, the staff were very friendly and could not do enough for us. We loved the adult pool, which we mostly had all to ourselves. We loved walking in the gardens of the hotel as well as the surrounding neighbourhood. Of Course we did afternoon tea at the Nellie, and it was everything I had always read about it. We will definately be back visiting the pink lady
Stayed 2 nights in Mar 2021

5/5 Excellent

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heated pool is actually very warm. Breakfast was amazing. The options and the quality. Enjoyed my balcony view. Some upgraded to the cottages which were very amazing.
Stayed 6 nights in Jul 2019

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We returned to this hotel after an exceptional experience last year. It’s like an oasis in the middle of the City. We felt it had gone off a little this year. Reception and restaurant were still fantastic but pool service and afternoon tea service weren’t great
Stayed 4 nights in Feb 2020