Title: The Ritz Cape Town Reviews, Deals & Photos 2026 - Expedia [See all properties](http://www.expedia.com/Hotel-Search?regionId=910&destination=Cape+Town%2C+Western+Cape%2C+South+Africa&selected=520317&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Ritz Cape Town Travelers find a peaceful retreat with beautiful gardens at this Sea Point Promenade hotel, where childcare services allow adults time to relax or explore ## Photo gallery for The Ritz Cape Town ![Restaurant - The Ritz Cape Town (Cape Town)](https://images.trvl-media.com/lodging/1000000/530000/520400/520317/a201d18b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior detail - The Ritz Cape Town (Cape Town)](https://images.trvl-media.com/lodging/1000000/530000/520400/520317/78b4d428.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, cabanas (surcharge), pool umbrellas - The Ritz Cape Town (Cape Town)](https://images.trvl-media.com/lodging/1000000/530000/520400/520317/abc91308.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, memory foam beds, minibar, in-room safe - The Ritz Cape Town (Cape Town)](https://images.trvl-media.com/lodging/1000000/530000/520400/520317/4c0bb2e8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior entrance - The Ritz Cape Town (Cape Town)](https://images.trvl-media.com/lodging/1000000/530000/520400/520317/705009e9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Ritz Cape Town offers an upscale, family-friendly experience on Sea Point Promenade. Guests enjoy a breakfast buffet, then relax in the garden or by the poolside bar. The hotel provides practical conveniences like dry cleaning services and helpful concierge assistance. ## Reviews 6.8 ## Popular amenities - Pool - Breakfast included - Free WiFi - Restaurant - Air conditioning - Parking available ## Check prices for these days [Tonight ](https://www.expedia.com/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=520317&PinnedHotelID=520317&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=520317&PinnedHotelID=520317&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.com/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=520317&PinnedHotelID=520317&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=520317&PinnedHotelID=520317&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.com/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=520317&PinnedHotelID=520317&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=520317&PinnedHotelID=520317&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.com/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=520317&PinnedHotelID=520317&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=520317&PinnedHotelID=520317&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed Showing 4 of 4 rooms ### View all photos for City Room ![Premium bedding, memory foam beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/530000/520400/520317/4c0bb2e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### City Room - Ocean view - 248 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Luxury Room ![Luxury Room | Premium bedding, memory foam beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/530000/520400/520317/991b0c5a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Room - Mountain view - 323 sq ft - Sleeps 2 - 1 King Bed ### View all photos for 1 Bedroom Suite ![TV](https://images.trvl-media.com/lodging/1000000/530000/520400/520317/06e951f7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 Bedroom Suite - Ocean view - 581 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room ![Premium bedding, memory foam beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/530000/520400/520317/4c0bb2e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room - Ocean view - 269 sq ft - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Outdoor pool, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/72000000/71400000/71394900/71394803/e3a3eb34_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Cresta Grande Cape Town Cape Town City Centre - 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Pool - Breakfast included - Spa - Parking included 10.0 Exceptional 3 reviews $954 nightly $954 total Apr 1 - Apr 2 Total with taxes and fees [](https://www.expedia.com/Morea-House.h119717031.Hotel-Information?chkin=2026-4-1&chkout=2026-4-2&rm1=a2®ionId=6046820&destination=Cape Town (and vicinity)&destType=MARKET&latLong=-33.922012,18.423134&searchId=46bdff6e-57a4-4177-bc50-18e35bd2d9b4&top_cur=USD) Ad ![3 restaurants, breakfast served](https://images.trvl-media.com/lodging/1000000/380000/375700/375613/783d030f.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### InterContinental Table Bay Cape Town by IHG Victoria and Alfred Waterfront - Pool - Hot tub - Spa - Free WiFi 9.2 Wonderful 805 reviews $730 nightly $840 total Mar 18 - Mar 19 Total with taxes and fees [](https://www.expedia.com/Cape-Town-Hotels-Intercontinental-Table-Bay-Cape-Town-By-IHG.h375613.Hotel-Information?chkin=2026-3-18&chkout=2026-3-19&rm1=a2®ionId=6046820&destination=Cape Town (and vicinity)&destType=MARKET&latLong=-33.922012,18.423134&searchId=46bdff6e-57a4-4177-bc50-18e35bd2d9b4&top_cur=USD) ![Mod logo](https://a.travel-assets.com/egds/marks/onekey__standard__always_light.svg) Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures! [Sign in](https://www.expedia.com/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCape-Town-Hotels-The-Ritz-Cape-Town.h520317.Hotel-Information)[Sign up, it's free](https://www.expedia.com/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCape-Town-Hotels-The-Ritz-Cape-Town.h520317.Hotel-Information) ## About the neighborhood Located near the beach, The Ritz Cape Town is in Sea Point Promenade neighborhood and is connected to a shopping center. Shoppers can check out Long Street, while everyone can enjoy the natural beauty of Camps Bay Beach and Bloubergstrand Beach. Traveling with kids? Consider Sea Point Swimming Pool and Two Oceans Aquarium. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails and mountain biking in the area. [Visit our Cape Town travel guide](https://www.expedia.com/Cape-Town.dx6046820) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-33.90930%2C18.39694&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ca8rQ0s3K5gXBhggBFAkMWIuczE=) Cnr. Main & Camberwell Roads, Sea Point, Cape Town, Western Cape, 8050 ### What's nearby - ![Queens Beach, Cape Town SA #aquatrove](https://images.trvl-media.com/place/910/23f6e364-bdcb-4880-9b36-ca0fb7e4bcf1.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Sea Point Promenade 3 min walk \- 0.2 miles - ![Just amazing! Great views from everywhere and the next day we couldn’t even see the mountain so take the chance when you get it!](https://images.trvl-media.com/place/910/a3a7d12c-3673-4b65-af05-0314ae614c6b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Table Mountain National Park 6 min walk \- 0.4 miles - ![Cape Town which includes signage and a garden](https://images.trvl-media.com/place/553248621532405363/63932d1f-1769-4164-9a0b-1a28c61e4752.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Green Point Park 8 min walk \- 0.4 miles - ![Milton Beach showing a city as well as a large group of people](https://images.trvl-media.com/place/6240750/cef63bb0-da6f-41b2-8242-a692e8924f66.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Milton Beach 12 min walk \- 0.7 miles - ![Cape Town Stadium which includes a city and a sunset](https://images.trvl-media.com/place/6130663/251cf144-6093-44f4-a6bb-ac6b190f0b72.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cape Town Stadium 20 min walk \- 1.1 miles ### Getting around - Woodstock Station 6 min drive - Cape Town Station 9 min drive - Cape Town Intl. Airport (CPT) 24 min drive ### Restaurants - Damascus Restaurant 7 min walk - Rockpool 5 min walk - Pauline’s 5 min walk - Our Local Sea Point 6 min walk - Bootlegger Coffee Company 1 min walk ## About this property ### The Ritz Cape Town Upscale family-friendly hotel near Cape Town International Convention Centre Take advantage of a free breakfast buffet, a poolside bar, and a garden at The Ritz Cape Town. Be sure to enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and dry cleaning/laundry services. Other perks include: - An outdoor pool along with cabanas, sun loungers, and pool umbrellas - Self parking (surcharge), an area shuttle, and supervised childcare (surcharge) - An elevator, luggage storage, and free newspapers - A 24-hour front desk, meeting rooms, and tour/ticket assistance Room features All 212 rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like late night room service and free WiFi. More conveniences in all rooms include: - Rainfall showers, free toiletries, and hair dryers - TVs with premium channels - Electric kettles, heating, and daily housekeeping ## Similar properties ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/530000/526200/526107/9572e993.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### President Hotel Sea Point - Pool - Spa - Kids pool - Free WiFi 8.6 Excellent 718 reviews $148 nightly $170 total Apr 8 - Apr 9 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=526107&PinnedHotelID=526107&HadPinnedHotel=true®ionId=-1&adults=2) ![1 Bedroom Executive Apartment | Living area](https://images.trvl-media.com/lodging/103000000/102070000/102069700/102069700/cc34fb39.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Neighbourgood Harrington Cape Town City Centre - Pool - Free WiFi - Breakfast available - Laundry 9.6 Exceptional 87 reviews $77 nightly $88 total Mar 31 - 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Free WiFi - Housekeeping 9.4 Exceptional 36 reviews $118 nightly $137 total Apr 4 - Apr 5 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=18952212&PinnedHotelID=18952212&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Apartment, 2 Bedrooms | Living area](https://images.trvl-media.com/lodging/84000000/83250000/83249000/83248943/bda234c3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Manhattan Towers by Smart City Stays Century City - Kitchen - Parking included - Free WiFi - Laundry 7.2 Good 11 reviews $78 nightly $89 total Mar 25 - Mar 26 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=83248943&PinnedHotelID=83248943&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/101000000/100360000/100356400/100356379/aa8a78b7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 169 on Main 201 Green Point - Pool - Kitchen - Washer - Dryer [](https://www.expedia.com/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=100356379&PinnedHotelID=100356379&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=520317&PinnedHotelID=520317&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=520317,526107,102069700,2691482,18952212) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Area shuttle (surcharge) - Self parking on site (ZAR 60 per day) - Extended parking on site (surcharge) - Limited onsite self parking - Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast available daily - 2 restaurants - 3 bars/lounges - A poolside bar ### Restaurants on site - Casa - Top of the Ritz revolving ### Things to do - Free children's club - Outdoor pool - Playground ### Family friendly - Babysitting (surcharge) - Free children's club - Outdoor pool - Playground - Supervised activities for children (surcharge) ### Conveniences - 24-hour front desk - Free newspapers in lobby - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance - Turndown service ### Business services - Business center - Conference center - Meeting rooms ### Outdoors - Garden - Pool cabanas (surcharge) - Pool loungers - Pool umbrellas ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair-accessible parking ### More - 1 building - 23 floors - Art Deco architecture - Built in 1972 - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Blackout drapes - Memory foam mattress - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Rainfall showerhead - Towels provided ### Entertainment - TV with premium cable channels ### Food and drink - 24-hour room service - Electric kettle - Free bottled water - Minibar ### More - Air conditioning - Connecting rooms available - Heating - Iron/ironing board on request - Phone - Safe ## Policies ### Check-out Check-out before 11 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Optional extras - Self parking fee: ZAR 60 per day - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Noise-free guestrooms cannot be guaranteed Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Cape Town Hotel Ritz Cape Town Ritz Cape Town Ritz Hotel Hotel Cape Town Ritz Hotel Ritz Cape Town Ritz Cape Town Ritz Cape Town Hotel Ritz Hotel Ritz Hotel Cape Town Cape Town Ritz Hotel South Africa The Ritz Cape Town Hotel The Ritz Cape Town Cape Town The Ritz Cape Town Hotel Cape Town ## Frequently asked questions ### Does The Ritz Cape Town have a pool? ### Is The Ritz Cape Town pet-friendly? ### How much is parking? ### What time is check-in at The Ritz Cape Town? ### What time is check-out at The Ritz Cape Town? ### Where is The Ritz Cape Town located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Ritz Cape Town Reviews 6.8 All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.com/lp/b/content-guidelines) ### 6.8 Cleanliness ### 7.8 Location ### 7.2 Staff & service ### 5.6 Property conditions & facilities 10 - Excellent 66 8 - Good 89 6 - Okay 88 4 - Poor 32 2 - Terrible 38 ## Reviews Verified ### 10/10 Excellent #### Danilo May 28, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Maravilhoso! Matavilhoso! À vista do quarto e do restaurante principalmente é de tirar o fôlego! ##### Danilo Stayed 1 night in May 2018 Verified ### 10/10 Excellent #### Kon May 15, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nicely modernised hotel in a good location We spent a couple of days in Cape Town and the Ritz was the perfect home base. The interior is very nice and the team extremely friendly. ##### Kon Stayed 5 nights in May 2018 Verified ### 6/10 Okay #### Isabella May 14, 2018 Liked: Staff & service, room comfort #### Café ruim e concierge desonesto O quarto era muito confortável, porém o café da manhã deixa muito a desejar. Além de ser confuso e muito demorado. Eles nos dão um cardápio com poucas opções, e em todas as vezes ficamos aguardando mais de 30 minutos pela espera do prato. Sendo que o hotel estava totalmente vazio. Além disso sempre vinha faltando algo no prato. Além disso, o concierge não é honesto, seu nome é Sadick. Eu e meu marido solicitamos um táxi pois iríamos conhecer um restaurante bem famoso chamado Mama África, pedimos ao hotel que solicitasse o táxi. Enquanto aguardávamos o concierge Sadick veio em nossa direção se apresentou e perguntou onde íamos. Explicamos e ele nos disse com toda a certeza que o restaurante havia falido e nos indicou um outro. No momento ficamos satisfeitos pela ajuda. Porém quando chegamos ao outro restaurante o “taxista” amigo do concierge nos cobrou R200 de uma corrida que normalmente era R35\. Além disso descobrimos dias depois que o restaurante que queríamos ir ainda estava aberto. Ele é desonesto e trapaceiro. ##### Isabella Stayed 4 nights in May 2018 Verified ### 8/10 Good #### Alexandre Apr 9, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel muito bem localizado. Foi todo reformado o quarto é muito bom e a vista também. O serviços e atendimento bom e café da manhã muito bom. ##### Alexandre Verified ### 10/10 Excellent #### Cheryl Apr 8, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fabulous! We stayed at the newly revamped hotel for two weeks and loved our stay. After an initial problem with our room, we were instantly upgraded to a large room with a breathtaking view of Lion's Head and the sea. The staff at The Ritz are simply wonderful! They are all friendly and helpful, always greeting us with a smile. The breakfast buffet was good, with eggs made to order and a good selection of other items. The hotel is one block from the Promenade where we enjoyed walking. There is a large choice of restaurants within walking distance and the area is safe. We did not take advantage of the revolving restaurant, but the views from up there were stunning! We would definitely stay at The Ritz again! ##### Cheryl Stayed 14 nights in Mar 2018 Verified ### 8/10 Good #### Johana Apr 7, 2018 Liked: Staff & service, property conditions & facilities, room comfort Satisfactoria lo hizo posible la gerente de turno, muy amable su atencion y preocupacion. ##### Johana Verified ### 2/10 Terrible #### Lisa Apr 1, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### DO NOT STAY HERE, THEFT!! Went to dinner, returned to room and realized I need to buy water because there was none stocked in my room. Made the misteak of leaving my purse under the TV for 15 minutes while I went downstairs. During that time someone entered my room to drop off a “complimentary” dessert tray. Cute right? Wrong! Discovered several hundred US dollars went missing! Immediately reported it to manager on duty, he could have cared less and told me he couldn’t go around accusing people and that he would alert the morning manager. Upon check out the next morning nobody knew of the situation and there was no follow up even a month after! Why are they entering rooms late at night and doing nothing about stolen money? This place is weird and shady. Lesson learned don’t drop your guard for even a second. STAY FAR AWAY FROM THE RITZ... ##### Lisa Stayed 1 night in Feb 2018 Verified ### 10/10 Excellent #### Madeleine Mar 23, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Supernöjd! The Ritsz hade en fantastisk service, personalen hjälpte oss med restaurangbokningar, tips på aktiviteter, kollade vädret och var väldigt om sig och kring sig för oss. ##### Madeleine Verified ### 4/10 Poor #### Verified traveler Mar 19, 2018 Liked: Cleanliness Disliked: Staff & service #### Newly renovated Ritz misses the mark No hairdryer, no robes, no slippers, hard pillows with no pillow choices, extractor not functioning in the bathroom, small bottled water only for 1 provided and 45 minutes to get room service to rectify after phoning multiple times made our stay very disappointing for a hotel that has been newly renovated, but has missed the mark. Fine details to the renovation like leaving the old brown covering inside the lift doors, badly covered passage walls / finishes and unfinished areas on the restaurant level makes one feel that the decoration upgrade was done as cheaply as possible. The staff in the restaurant were friendly and did ask how was our stay, but more needs to be done to tell guests that you can order a cooked breakfast, as the food variety on display was minimal. Pity, because the past reviews online has been shocking, but we though that things would have dramatically changed due to a "complete renovation". A lot more work and attention to detail needed. Nice pool area though. ##### Verified traveler Stayed 1 night in Mar 2018 Verified ### 10/10 Excellent #### Berkis Mar 11, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent Staff Sadick is an outstanding concierge. he was very attentive to all our needs and went above and beyond to make sure all needs were met. He greeted us every morning with a warm and inviting greeting. The Restaurant and Bar staff was awesome, the Manager was informed that I was lactose intolerant, he immediately walked to the local store and bought soy milk that would last my entire stay. The staff at the revolving restaurant were excellent, specially our waitress. South Africa was on our bucket list, however, our experience, because of the staff, has turned it into a place we will visit again. ##### Berkis Stayed 5 nights in Feb 2018 Verified ### 2/10 Terrible #### Monti Mar 2, 2018 Disliked: Cleanliness, staff & service, room comfort #### Money stolen from my room Safety box was not functional upon my arrival. My mistake, I left my money inside my luggage. Unfortunately housekeeping stole money out of my bags. The next day I informed Reception and asked them NOT to let anyone into my room. However when I came back at night the room was cleaned and housekeeping has been there again despite my earlier note. Stay there at your own risk. ##### Monti Stayed 3 nights in Feb 2018 Verified ### 6/10 Okay #### Jan Feb 25, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel good location friendly helpful staff Only there for one day & night, Inside building works where noisy. Safe in room you could just pick up and walk out with it. Unfortunate couldn’t use pool due to drought & rain ##### Jan Stayed 1 night in Feb 2018 Verified ### 8/10 Good #### Oscar Feb 12, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Renovering genomförd med lite fuskhantverk. Men väldigt fint och trevlig serviceminded personal. Väldigt fin frukost, restaurang och poolbar. ##### Oscar Stayed 2 nights in Feb 2018 Verified ### 6/10 Okay #### Verified traveler Jan 7, 2018 Liked: Cleanliness, property conditions & facilities #### Does not quite live up to expectations. Fridge was installed during the stay(!); no information material available; not possible to borrow an iron; unwelcoming lobby; quite friendly staff; room very small; bathroom with see-through glass wall (please stop this nuisance; it's spreading); fantastic views; food ok and not overly priced; grocery shop + pharmacy nearby; charged twice for the same dinner. No chance to experience the top-floor restaurant - spaces should really be kept open exclusively for guests - and it seems the pool was available to members of the general public, if so, it's highly unsuitable. It's small enough as it is. ##### Verified traveler Stayed 4 nights in Dec 2017 Verified ### 2/10 Terrible #### bassey Dec 23, 2017 Liked: Cleanliness Disliked: Property conditions & facilities, room comfort #### Must read about hotel This is by far the most disappointing Hotel I have ever been to in my life!!! And I have traveled the world. 1\. The hotel is undergoing renovation which cause a terrible nuisance. 2\. The room service is extremely poor. If you are expecting the normal room service in a room, don’t bother. 3\. My first day at the restaurant, they served a stale salmon. Because there aren’t as much guest in the hotel, the quality of food is in question. 5\. There is only one functional elevator in the hotel. One day, I had to walk down the stairs from the 15th floor because the elevator wasn’t working. 6\. To crown it all, there wasn’t hot water in the room. I was unable to take a shower for two days because of this. 7\. The hotel room is actually nice and it is cleaned regularly obviously because there isn’t traffic in the hotel. 8\. The staff at the hotel are quite non-challant, you could wait up to 30mins before any one attends to you in your room. 9\. Overall, don’t stay in this hotel as it is undergoing renovation which have reduced the functionality of the rooms. ##### bassey Stayed 3 nights in Dec 2017 Verified ### 2/10 Terrible #### Verified traveler Nov 28, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### They really don't care about the customer. First the hotel is close under construction and nobody contacted me telling me that, so I arrived from the airport and they were not receiving customers. They sent me to a far away "hotel" really bad taking advantage because I'm sure they paid very little for that place Where I was ROBBED while I was out! If Ritz really care about their customers they would contact you first or they would put you in a better/safe place NOT in a chipper place so they could have more profit on top! ##### Verified traveler Verified ### 6/10 Okay #### Flávio Jun 26, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### VOLTARIA Hotel bem localizado, atualmente em reforma mas não comprometendo a estadia .... Quartos limpos e confortáveis. Próximo à ampla rede de restaurantes e comércio ao redor. Recepção bem atenciosa. ##### Flávio Verified ### 10/10 Excellent #### Michael & Sonia May 24, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best room in town. From our arrival, through to our departure, we had a positive experience. No complaints. Our room on the 19th floor gave us wonderful views. The dual aspect room meant that we could see sunrise and sunset. Our double room had recently been renovated, and was very acceptable. Some floors were still being renovated, and two of the four lifts were reserved for contractors. This was very well managed and we did not experience any inconvenience. ##### Michael & Sonia Verified ### 8/10 Good #### S A May 4, 2016 Liked: Cleanliness, staff & service, room comfort #### My stay in the Ritz Excellent service with wonderful friendly staff. Although the towels were old it was crisp and clean. I would love to have a comfortable chair in the room where you can sit especially if you stay for longer than a week. ##### S A Verified ### 10/10 Excellent #### kashiefa Apr 27, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### awesome/amazing It was a great stay I have stayed at many places and the Ritz is top of my list I saw reviews of the place and I might add its so not true the staff the atmosphere the food everything was absolutely amazing. ##### kashiefa Verified ### 4/10 Poor #### Verified traveler Apr 16, 2016 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities #### Great staff The Hotel is old,but the staff that works there are great!They are super friendly and helpful! ##### Verified traveler Verified ### 6/10 Okay #### C Apr 7, 2016 Disliked: Cleanliness, room comfort The first day the room was not good at it was damp the carpet was smelling and its was so small for 4 adults also their cupboards was full od dust we complained and they moved us to another room its better than that nice view but the problem we had is when we woked up on Monday Morning and the water was cold.Also their room has no twin plugs we had to go and buy for ourselves to able to charge our phones ##### C Verified ### 6/10 Okay #### Vuyiseka Apr 6, 2016 Liked: Staff & service #### Rejuvenating We enjoyed our stay and had lots of fun together. Though the rooms weren't really up to our standards, the staff were amazing. ##### Vuyiseka Verified ### 4/10 Poor #### Verified traveler Apr 2, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### insatisfaction hôtel très vétuste, gros probleme d humidité, d isolation et d insonorisation dans les chambres.cadre peu agréable en dépit d une bonne implantation géographique (vue mer,montagne) ##### Verified traveler Verified ### 6/10 Okay #### Verified traveler Mar 29, 2016 Liked: Staff & service Disliked: Room comfort #### Enkelt nat - af nød. Da en anden booking var glippet måtte vi finde et hotel i al hast - Ritz havde plads til to voksne og to børn. Vi boede der kun en nat. Hotellet er af ældre dato og derfor ret nedslidt. Internettet fungerer dårligt og ligeledes elevatorerne hvilket er irriterende når man bor på 12\. Etage. Personalet var meget behjælpelige og medvirkede til at vores ophold blev ok trods de uheldige omstændigheder. ##### Verified traveler ## Explore a world of travel with Expedia - [Lodging](?equalTargetTab=tab-0) - [Flights](?equalTargetTab=tab-1) - [Packages](?equalTargetTab=tab-2) - [Cars](?equalTargetTab=tab-3) - [Vacation Rentals](?equalTargetTab=tab-4) - [Things to Do](?equalTargetTab=tab-5) - [Ocean Breeze Economy Suites](https://www.expedia.com/Cape-Town-Hotels-Ocean-Breeze-Economy-Suites.h27402553.Hotel-Information) - [Mountain Marina Luxury Apartments](https://www.expedia.com/Cape-Town-Hotels-Mountain-Marina-Luxury-Apartments.h24940058.Hotel-Information) - [Harpers House](https://www.expedia.com/Cape-Town-Hotels-Harpers-House.h14702249.Hotel-Information) - [Akamah Estate](https://www.expedia.com/Cape-Town-Hotels-Akamah-Estate.h100480046.Hotel-Information) - [Wild Olive Guest House](https://www.expedia.com/Cape-Town-Hotels-Wild-Olive-Guest-House.h3091565.Hotel-Information) - [34onlincoln Guesthouse](https://www.expedia.com/Cape-Town-Hotels-34onLincoln-Guesthouse.h42656812.Hotel-Information) - [Wilton Manor](https://www.expedia.com/Cape-Town-Hotels-Wilton-Manor.h4528421.Hotel-Information) - [Elements Lodge](https://www.expedia.com/Cape-Town-Hotels-Elements-Lodge.h3648412.Hotel-Information) - [Sundown Manor Guest House](https://www.expedia.com/Cape-Town-Hotels-Sundown-Manor-Guest-House.h3091592.Hotel-Information) - [Colosseum Hotel](https://www.expedia.com/Cape-Town-Hotels-Colosseum-Luxury-Hotel.h1869672.Hotel-Information) - [Thomson's Accommodation](https://www.expedia.com/Cape-Town-Hotels-Thomsons-Accommodation.h34789744.Hotel-Information) - [No5 Guesthouse](https://www.expedia.com/Cape-Town-Hotels-No5-Guesthouse.h13134152.Hotel-Information) - [Dock House Boutique Hotel & Spa by NEWMARK](https://www.expedia.com/Cape-Town-Hotels-Dock-House-Boutique-Hotel-Spa.h2729080.Hotel-Information) - [Grande Kloof Boutique Hotel](https://www.expedia.com/Cape-Town-Hotels-Grande-Kloof-Boutique-Hotel.h3491575.Hotel-Information) - [Peach on Beach Boutique Guesthouse](https://www.expedia.com/Cape-Town-Hotels-Peach-On-Beach-Boutique-Guesthouse.h42571079.Hotel-Information) - [Stadium Guest House](https://www.expedia.com/Cape-Town-Hotels-Stadium-Guest-House.h19691062.Hotel-Information) - [Garden Retreat - Adults Only](https://www.expedia.com/Cape-Town-Hotels-Garden-Retreat.h41708256.Hotel-Information) - [The Mountains](https://www.expedia.com/Cape-Town-Hotels-The-Mountains.h49057858.Hotel-Information) - [Ashanti Guest House Gardens](https://www.expedia.com/Cape-Town-Hotels-Ashanti-Guest-House-Gardens.h8113875.Hotel-Information) - [Ocean Golf Guest House](https://www.expedia.com/Cape-Town-Hotels-Ocean-Golf-Guest-House.h23105086.Hotel-Information) - [Flights to Cape Town](https://www.expedia.com/Cheap-Flights-To-Cape-Town.d6046820.Travel-Guide-Flights) - [Cape Town Vacations](https://www.expedia.com/Cape-Town.d6046820.Destination-Travel-Guides) - [Car rentals near Cape Town](https://www.expedia.com/Car-Rentals-In-Cape-Town.d6046820.Car-Rental-Guide) - [Cape Town Vacation Rentals](https://www.expedia.com/Cape-Town-Vacation-Rentals.d6046820.Travel-Guide-VacationRentals) - [Things to do in Cape Town](https://www.expedia.com/Things-To-Do-In-Cape-Town.d6046820.Travel-Guide-Activities)