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The Ritz Cape Town

Star Rating
4 out of 5

Information

Reviews

3.5 / 5
488 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Cape Town Stadium
    19 min walk
  • Popular Location
    Two Oceans Aquarium
    3 min drive
  • Popular Location
    Signal Hill
    14 min drive
  • Airport
    Cape Town (CPT-Cape Town Intl.)
    18 min drive

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Book online or call:

1-800-238-0767

    About this area

    Cape Town

    Located in Cape Town's Three Anchor Bay neighborhood, The Ritz Cape Town is in the business district and near the beach. V&A Waterfront and Long Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Signal Hill and Lions Head. Traveling with kids? Don't miss Two Oceans Aquarium, or check out an event or a game at Cape Town Stadium.

    What's nearby

    • Popular Location
      Cape Town Stadium - 19 min walk
    • Popular Location
      V&A Waterfront - 3 min drive
    • Popular Location
      Two Oceans Aquarium - 3 min drive
    • Popular Location
      Long Street - 4 min drive
    • Popular Location
      Signal Hill - 14 min drive

    Getting around

    • Cape Town Station - 3 min drive
    • Woodstock Station - 6 min drive
    • Cape Town (CPT-Cape Town Intl.) - 18 min drive

    Restaurants

    • Casa – Restaurant with a bar.

    About this property

    The Ritz Cape Town

    4-star Art Deco hotel connected to the convention center in Three Anchor Bay
    This hotel features 2 restaurants, an outdoor pool, and 3 bars/lounges. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a poolside bar, a conference center, and a complimentary children's club are onsite. All 212 rooms offer comforts like memory foam beds and premium bedding, plus free WiFi and TVs with cable channels. Guests will also find 24-hour room service, minibars, and rainfall showerheads.
    The Ritz Cape Town offers 212 air-conditioned accommodations with minibars and safes. Memory foam beds feature premium bedding. Premium cable television is provided.
    Bathrooms include rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
    Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.
    A business center is on site at this 4-star property. This Art Deco hotel also offers an outdoor pool, a complimentary children's club, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in November 2017.
    The Ritz Cape Town has designated areas for smoking.
    Recreational amenities at the hotel include an outdoor pool.
    The recreational activities listed below are available either on site or nearby; fees may apply.

    Policies

    Check-in

    Check-in available 24 hours

    Check-out

    Check-out before 11 AM
    Late check-out subject to availability

    Children and extra beds

    • Children are welcome.

    Pets

    • Pets not allowed

    Property payment types

    Diners Club
    Mastercard
    American Express
    Visa

    Important information

    Fees

    You'll be asked to pay the following charges at the property:

    • 1 percent tourism fee will be charged

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Self parking fee: ZAR 60 per day
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
      Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    We should mention

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Property is also known as

    • Cape Town Hotel Ritz
    • Cape Town Ritz
    • Cape Town Ritz Hotel
    • Hotel Cape Town Ritz
    • Hotel Ritz Cape Town
    • Ritz Cape Town
    • Ritz Cape Town Hotel
    • Ritz Hotel
    • Ritz Hotel Cape Town
    • Cape Town Ritz Hotel South Africa
    • The Ritz Cape Town Hotel
    • The Ritz Cape Town Cape Town
    • The Ritz Cape Town Hotel Cape Town

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Self parking: ZAR 60 per day
    • Extended parking (surcharge)
    • Limited parking spaces
    • Area shuttle (surcharge)

    Food and drink

    • Free hot/cold buffet breakfast available daily
    • 2 restaurants
    • 3 bars/lounges and 1 poolside bar
    • 24-hour room service

    Things to do

    • Outdoor pool
    • Playground

    Family friendly

    • Babysitting/childcare (surcharge)
    • Dry cleaning service
    • Free children's club
    • Outdoor pool
    • Playground
    • Supervised childcare/activities (surcharge)

    Conveniences

    • Elevator
    • Free newspapers in lobby

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Luggage storage
    • Tour/ticket assistance
    • Turndown service

    Languages spoken

    • English

    Business services

    • Business center
    • Meeting rooms
    • Conference center

    Outdoors

    • Garden
    • Pool cabanas (surcharge)
    • Pool sun loungers
    • Pool umbrellas

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible parking

    More

    • Designated smoking areas (fines apply)

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Heating
    • Linens
    • Memory foam mattress
    • Premium bedding

    Bathroom

    • Free toiletries
    • Hair dryer
    • Rainfall showerhead
    • Towels

    Entertainment

    • Cable channels
    • Premium channels
    • TV

    Food and drink

    • Electric kettle
    • Free bottled water
    • Minibar

    More

    • Connecting rooms available
    • Iron/ironing board (on request)
    • Phone
    • Safe
    • Turndown service

    Nearby things to do

    Activities

    • Beach access
    • Golfing
    • Hiking/biking trails
    • Mountain biking
    • Whale watching

    Where to eat

    • Casa – Restaurant with a bar.
    3.5

    Guest rating

    5 - Excellent
    102
    4 - Good
    164
    3 - Okay
    132
    2 - Mediocre
    42
    1 - Poor
    48
    3.5
    Cleanliness
    3.7
    Service and Staff
    2.9
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Fabulous!

    We stayed at the newly revamped hotel for two weeks and loved our stay. After an initial problem with our room, we were instantly upgraded to a large room with a breathtaking view of Lion's Head and the sea. The staff at The Ritz are simply wonderful! They are all friendly and helpful, always greeting us with a smile. The breakfast buffet was good, with eggs made to order and a good selection of other items. The hotel is one block from the Promenade where we enjoyed walking. There is a large choice of restaurants within walking distance and the area is safe. We did not take advantage of the revolving restaurant, but the views from up there were stunning! We would definitely stay at The Ritz again!

    Stayed 14 nights in Mar 2018

    1/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    DO NOT STAY HERE, THEFT!!

    Went to dinner, returned to room and realized I need to buy water because there was none stocked in my room. Made the misteak of leaving my purse under the TV for 15 minutes while I went downstairs. During that time someone entered my room to drop off a “complimentary” dessert tray. Cute right? Wrong! Discovered several hundred US dollars went missing! Immediately reported it to manager on duty, he could have cared less and told me he couldn’t go around accusing people and that he would alert the morning manager. Upon check out the next morning nobody knew of the situation and there was no follow up even a month after! Why are they entering rooms late at night and doing nothing about stolen money? This place is weird and shady. Lesson learned don’t drop your guard for even a second. STAY FAR AWAY FROM THE RITZ...

    Stayed 1 night in Feb 2018

    2/5

    • Liked: Cleanliness
    • Disliked: Staff & service

    Newly renovated Ritz misses the mark

    No hairdryer, no robes, no slippers, hard pillows with no pillow choices, extractor not functioning in the bathroom, small bottled water only for 1 provided and 45 minutes to get room service to rectify after phoning multiple times made our stay very disappointing for a hotel that has been newly renovated, but has missed the mark. Fine details to the renovation like leaving the old brown covering inside the lift doors, badly covered passage walls / finishes and unfinished areas on the restaurant level makes one feel that the decoration upgrade was done as cheaply as possible. The staff in the restaurant were friendly and did ask how was our stay, but more needs to be done to tell guests that you can order a cooked breakfast, as the food variety on display was minimal. Pity, because the past reviews online has been shocking, but we though that things would have dramatically changed due to a "complete renovation". A lot more work and attention to detail needed. Nice pool area though.

    Stayed 1 night in Mar 2018

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Excellent Staff

    Sadick is an outstanding concierge. he was very attentive to all our needs and went above and beyond to make sure all needs were met. He greeted us every morning with a warm and inviting greeting. The Restaurant and Bar staff was awesome, the Manager was informed that I was lactose intolerant, he immediately walked to the local store and bought soy milk that would last my entire stay. The staff at the revolving restaurant were excellent, specially our waitress. South Africa was on our bucket list, however, our experience, because of the staff, has turned it into a place we will visit again.

    Stayed 5 nights in Feb 2018

    1/5

    Money stolen from my room

    Safety box was not functional upon my arrival. My mistake, I left my money inside my luggage. Unfortunately housekeeping stole money out of my bags. The next day I informed Reception and asked them NOT to let anyone into my room. However when I came back at night the room was cleaned and housekeeping has been there again despite my earlier note. Stay there at your own risk.

    Pros: Breakfast

    Location: good location

    Stayed 3 nights in Feb 2018

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