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开普敦里兹酒店

4.0 星住宿

The Ritz Cape Town

选择日期以查看价格

点评

6.8/10

热门服务设施

  • 游泳池
  • 含早餐
  • 免费 Wi-Fi
  • 餐厅
  • 空调
  • 提供停车位

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维多利亚和阿尔弗雷德滨海
  • 游泳池
  • 含早餐
  • SPA
  • 儿童游泳池
9.8 分，总分 10，绝佳，153 条点评
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新价格 $1,064
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住宿简介

开普敦里兹酒店

  • 开普敦国际会议中心附近的高档家居型酒店
  • 入住开普敦里兹酒店，享受免费自助式早餐、池畔酒吧和花园吧！在两家店内餐厅可享用丰盛美食。住客可连接免费房内 WiFi，与亲朋保持联系，还可获享游乐场和干洗/洗衣服务等设施/服务。
  • 其他礼遇包括：
    • 室外游泳池配备小屋、日光浴躺椅和池畔遮阳伞
    • 自助停车（收费）、区内班车和专人看管儿童看护（收费）
    • 行李寄存、旅游/票务服务和24 小时前台服务
    • 免费报纸、电梯和会议室
  • 客房特色
  • 所有 212 间客房均配有24 小时客房服务和高档床上用品等舒适设施/服务，以及深夜客房服务和免费 WiFi等设施/服务。
  • 其他客房便利设施/服务还包括：
    • 大花洒淋浴喷头、免费洗浴用品和吹风机
    • 电视，带收费电视频道
    • 电热水壶、暖气和每日客房清洁服务

同类型住宿

总统套房, 2 间卧室, 山景 (2 Bedrooms) | 浴室 | 独立的浴缸和淋浴、大花洒淋浴喷头、名牌洗护用品、吹风机
泰姬陵开普敦酒店
开普敦市中心
  • 游泳池
  • 热水浴缸
  • SPA
  • 免费 Wi-Fi
9.6 分，总分 10，绝佳，1,006 条点评
每晚 $165
新价格 $194
6 月 1 日 - 6 月 2 日
总价含税款和其他费用
泰姬陵开普敦酒店
对比同类住宿

政策

退房

11:00 之前退房

延时退房需视供应情况而定

需付延时退房费

特别入住说明

前台工作人员将在住客到店时接待

住宿提供的信息可以使用自动翻译工具进行翻译

进入方式

前台

宠物

不可带宠物

儿童及加床

欢迎儿童入住。

该住宿接受的付款方式

重要信息

其他项目

  • 自助泊车费用：每天 ZAR60
  • 需付延时退房费（视供应情况而定）

上面所列内容可能并不完整。这些费用和押金可能不包括税款，并且可能会随时发生变化。

您需知道

可能需收取加人费用，具体费用取决于住宿的政策。
入住时可能需要出示政府核发的身份证件（带照片）和信用卡、借记卡或缴付现金押金，以便于支付其他杂项的费用
特殊要求视入住时的具体情况而定，可能产生额外的费用。不能保证满足特殊要求。
此住宿接待方接受以信用卡付款
我们无法保证提供无噪音客房。
请注意，文化规范和住客政策可能因国家/地区和住宿而有所不同。列出的政策均由住宿提供。

其他注意事项

住宿可提供连通房/相邻房，具体视空房情况而定。住客可通过预订确认邮件中的联系信息向住宿提出要求

常见问题

开普敦里兹酒店有游泳池吗？

是的，此住宿设有1 个室外游泳池。

开普敦里兹酒店允许宠物入住吗？

不可以，该住宿不允许宠物入内。

停车费是多少？

提供自助停车服务，收费每天 ZAR 60。收费提供延时停车。停车位数量有限。

何时可在开普敦里兹酒店办理入住？

停止办理入住：不限时间。

何时可在开普敦里兹酒店办理退房？

退房时间为 11:00。延迟退房会收取费用（视客房供应情况而定）。

开普敦里兹酒店的地址在哪里？

此适合家庭入住的开普敦酒店在大洋边，步行 10 分钟即可走到海角海滨长廊和桌山国家公园。而且，米尔顿海滩和绿点公园距离酒店步行不到 15 分钟。

我可以免费取消我的预订并获得全额退款吗？

是的，此住宿部分房价类型提供免费取消服务，因为灵活预订很重要！有关例外或要求的更多详细信息，请查阅我们网站上的住宿取消政策。

点评

关于的点评

6.8

6.8

清洁度

7.8

地点

7.2

员工和服务

5.6

住宿条件和设施
10 分 - 超赞。66 条好评，共有 313 条点评
8 分 - 还可以。89 条好评，共有 313 条点评
6 分 - 一般。88 条好评，共有 313 条点评
4 分 - 很差。32 条好评，共有 313 条点评
2 分 - 糟糕。38 条好评，共有 313 条点评

点评

已验证

8/10 不错

TWer

满意：清洁度、员工和服务、客房舒适度

wonderful ocean view

Only 300 meter to beach and the Main Road have all kind of business for daily need and eat-out. I could see the beach from my room. The staff were very friendly and helpful. The room was neat and clean. Only problem was transportation. There were buses but the system was not easy to use for people not familiar with the city, hence it was necessary to rely on hired transportation. Luckily, it was not very far from City Center.
已验证

10/10 超赞

Danilo

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Maravilhoso!

Matavilhoso! À vista do quarto e do restaurante principalmente é de tirar o fôlego!
2018 年 5 月入住 1 晚
已验证

10/10 超赞

Kon

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Nicely modernised hotel in a good location

We spent a couple of days in Cape Town and the Ritz was the perfect home base. The interior is very nice and the team extremely friendly.
2018 年 5 月入住 5 晚
已验证

6/10 一般

Isabella

满意：客房舒适度，员工和服务

Café ruim e concierge desonesto

O quarto era muito confortável, porém o café da manhã deixa muito a desejar. Além de ser confuso e muito demorado. Eles nos dão um cardápio com poucas opções, e em todas as vezes ficamos aguardando mais de 30 minutos pela espera do prato. Sendo que o hotel estava totalmente vazio. Além disso sempre vinha faltando algo no prato. Além disso, o concierge não é honesto, seu nome é Sadick. Eu e meu marido solicitamos um táxi pois iríamos conhecer um restaurante bem famoso chamado Mama África, pedimos ao hotel que solicitasse o táxi. Enquanto aguardávamos o concierge Sadick veio em nossa direção se apresentou e perguntou onde íamos. Explicamos e ele nos disse com toda a certeza que o restaurante havia falido e nos indicou um outro. No momento ficamos satisfeitos pela ajuda. Porém quando chegamos ao outro restaurante o “taxista” amigo do concierge nos cobrou R200 de uma corrida que normalmente era R35. Além disso descobrimos dias depois que o restaurante que queríamos ir ainda estava aberto. Ele é desonesto e trapaceiro.
2018 年 5 月入住 4 晚
已验证

8/10 不错

Alexandre

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel muito bem localizado. Foi todo reformado o quarto é muito bom e a vista também. O serviços e atendimento bom e café da manhã muito bom.
已验证

10/10 超赞

Cheryl

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Fabulous!

We stayed at the newly revamped hotel for two weeks and loved our stay. After an initial problem with our room, we were instantly upgraded to a large room with a breathtaking view of Lion's Head and the sea. The staff at The Ritz are simply wonderful! They are all friendly and helpful, always greeting us with a smile. The breakfast buffet was good, with eggs made to order and a good selection of other items. The hotel is one block from the Promenade where we enjoyed walking. There is a large choice of restaurants within walking distance and the area is safe. We did not take advantage of the revolving restaurant, but the views from up there were stunning! We would definitely stay at The Ritz again!
2018 年 3 月入住 14 晚
已验证

8/10 不错

Johana

满意：员工和服务、住宿条件和设施、客房舒适度
Satisfactoria lo hizo posible la gerente de turno, muy amable su atencion y preocupacion.
已验证

2/10 糟糕

Lisa

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

DO NOT STAY HERE, THEFT!!

Went to dinner, returned to room and realized I need to buy water because there was none stocked in my room. Made the misteak of leaving my purse under the TV for 15 minutes while I went downstairs. During that time someone entered my room to drop off a “complimentary” dessert tray. Cute right? Wrong! Discovered several hundred US dollars went missing! Immediately reported it to manager on duty, he could have cared less and told me he couldn’t go around accusing people and that he would alert the morning manager. Upon check out the next morning nobody knew of the situation and there was no follow up even a month after! Why are they entering rooms late at night and doing nothing about stolen money? This place is weird and shady. Lesson learned don’t drop your guard for even a second. STAY FAR AWAY FROM THE RITZ...
2018 年 2 月入住 1 晚
已验证

10/10 超赞

Madeleine

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Supernöjd!

The Ritsz hade en fantastisk service, personalen hjälpte oss med restaurangbokningar, tips på aktiviteter, kollade vädret och var väldigt om sig och kring sig för oss.
已验证

4/10 较差

真实旅客

满意：清洁度
不满意：员工和服务

Newly renovated Ritz misses the mark

No hairdryer, no robes, no slippers, hard pillows with no pillow choices, extractor not functioning in the bathroom, small bottled water only for 1 provided and 45 minutes to get room service to rectify after phoning multiple times made our stay very disappointing for a hotel that has been newly renovated, but has missed the mark. Fine details to the renovation like leaving the old brown covering inside the lift doors, badly covered passage walls / finishes and unfinished areas on the restaurant level makes one feel that the decoration upgrade was done as cheaply as possible. The staff in the restaurant were friendly and did ask how was our stay, but more needs to be done to tell guests that you can order a cooked breakfast, as the food variety on display was minimal. Pity, because the past reviews online has been shocking, but we though that things would have dramatically changed due to a "complete renovation". A lot more work and attention to detail needed. Nice pool area though.
2018 年 3 月入住 1 晚
已验证

10/10 超赞

Berkis

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Excellent Staff

Sadick is an outstanding concierge. he was very attentive to all our needs and went above and beyond to make sure all needs were met. He greeted us every morning with a warm and inviting greeting. The Restaurant and Bar staff was awesome, the Manager was informed that I was lactose intolerant, he immediately walked to the local store and bought soy milk that would last my entire stay. The staff at the revolving restaurant were excellent, specially our waitress. South Africa was on our bucket list, however, our experience, because of the staff, has turned it into a place we will visit again.
2018 年 2 月入住 5 晚
已验证

2/10 糟糕

Monti

不满意：清洁度、员工和服务、客房舒适度

Money stolen from my room

Safety box was not functional upon my arrival. My mistake, I left my money inside my luggage. Unfortunately housekeeping stole money out of my bags. The next day I informed Reception and asked them NOT to let anyone into my room. However when I came back at night the room was cleaned and housekeeping has been there again despite my earlier note. Stay there at your own risk.
2018 年 2 月入住 3 晚
已验证

6/10 一般

Jan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Nice hotel good location friendly helpful staff

Only there for one day & night, Inside building works where noisy. Safe in room you could just pick up and walk out with it. Unfortunate couldn’t use pool due to drought & rain
2018 年 2 月入住 1 晚
已验证

8/10 不错

Oscar

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Renovering genomförd med lite fuskhantverk. Men väldigt fint och trevlig serviceminded personal. Väldigt fin frukost, restaurang och poolbar.
2018 年 2 月入住 2 晚
已验证

6/10 一般

真实旅客

满意：住宿条件和设施，清洁度

Does not quite live up to expectations.

Fridge was installed during the stay(!); no information material available; not possible to borrow an iron; unwelcoming lobby; quite friendly staff; room very small; bathroom with see-through glass wall (please stop this nuisance; it's spreading); fantastic views; food ok and not overly priced; grocery shop + pharmacy nearby; charged twice for the same dinner. No chance to experience the top-floor restaurant - spaces should really be kept open exclusively for guests - and it seems the pool was available to members of the general public, if so, it's highly unsuitable. It's small enough as it is.
2017 年 12 月入住 4 晚
已验证

2/10 糟糕

bassey

满意：清洁度
不满意：客房舒适度，住宿条件和设施

Must read about hotel

This is by far the most disappointing Hotel I have ever been to in my life!!! And I have traveled the world. 1. The hotel is undergoing renovation which cause a terrible nuisance. 2. The room service is extremely poor. If you are expecting the normal room service in a room, don’t bother. 3. My first day at the restaurant, they served a stale salmon. Because there aren’t as much guest in the hotel, the quality of food is in question. 5. There is only one functional elevator in the hotel. One day, I had to walk down the stairs from the 15th floor because the elevator wasn’t working. 6. To crown it all, there wasn’t hot water in the room. I was unable to take a shower for two days because of this. 7. The hotel room is actually nice and it is cleaned regularly obviously because there isn’t traffic in the hotel. 8. The staff at the hotel are quite non-challant, you could wait up to 30mins before any one attends to you in your room. 9. Overall, don’t stay in this hotel as it is undergoing renovation which have reduced the functionality of the rooms.
2017 年 12 月入住 3 晚
已验证

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

They really don't care about the customer.

First the hotel is close under construction and nobody contacted me telling me that, so I arrived from the airport and they were not receiving customers. They sent me to a far away "hotel" really bad taking advantage because I'm sure they paid very little for that place Where I was ROBBED while I was out! If Ritz really care about their customers they would contact you first or they would put you in a better/safe place NOT in a chipper place so they could have more profit on top!
已验证

6/10 一般

Flávio

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

VOLTARIA

Hotel bem localizado, atualmente em reforma mas não comprometendo a estadia .... Quartos limpos e confortáveis. Próximo à ampla rede de restaurantes e comércio ao redor. Recepção bem atenciosa.
已验证

10/10 超赞

Michael & Sonia

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Best room in town.

From our arrival, through to our departure, we had a positive experience. No complaints. Our room on the 19th floor gave us wonderful views. The dual aspect room meant that we could see sunrise and sunset. Our double room had recently been renovated, and was very acceptable. Some floors were still being renovated, and two of the four lifts were reserved for contractors. This was very well managed and we did not experience any inconvenience.
已验证

8/10 不错

S A

满意：清洁度、员工和服务、客房舒适度

My stay in the Ritz

Excellent service with wonderful friendly staff. Although the towels were old it was crisp and clean. I would love to have a comfortable chair in the room where you can sit especially if you stay for longer than a week.
已验证

10/10 超赞

kashiefa

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

awesome/amazing

It was a great stay I have stayed at many places and the Ritz is top of my list I saw reviews of the place and I might add its so not true the staff the atmosphere the food everything was absolutely amazing.
已验证

4/10 较差

真实旅客

满意：员工和服务
不满意：住宿条件和设施，清洁度

Great staff

The Hotel is old,but the staff that works there are great!They are super friendly and helpful!
已验证

6/10 一般

C

不满意：客房舒适度，清洁度
The first day the room was not good at it was damp the carpet was smelling and its was so small for 4 adults also their cupboards was full od dust we complained and they moved us to another room its better than that nice view but the problem we had is when we woked up on Monday Morning and the water was cold.Also their room has no twin plugs we had to go and buy for ourselves to able to charge our phones
已验证

6/10 一般

Vuyiseka

满意：员工和服务

Rejuvenating

We enjoyed our stay and had lots of fun together. Though the rooms weren't really up to our standards, the staff were amazing.
已验证

4/10 较差

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

insatisfaction

hôtel très vétuste, gros probleme d humidité, d isolation et d insonorisation dans les chambres.cadre peu agréable en dépit d une bonne implantation géographique (vue mer,montagne)