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Overview of ibis Styles Carcassonne La Cité

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Featured Image
Seasonal outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas
Seasonal outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas
Seasonal outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas
Premium bedding, in-room safe, blackout drapes, soundproofing

ibis Styles Carcassonne La Cité

3 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationChateau Comtal8 min walk
    Popular LocationNarbonnaise Gate8 min walk
    Popular LocationAude Gate11 min walk
    AirportCarcassonne (CCF-Pays Cathare)17 min drive

Choose dates to view prices

Standard Double Room, 1 Double Bed

4.7/5 guest room rating
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Double Room, Multiple Beds

4.8/5 guest room rating
  • 258 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

About this area

Carcassonne

Located in Carcassonne, ibis Styles Carcassonne La Cité is in the city center. Basilica of St. Nazaire and St. Celse and Narbonnaise Gate are local landmarks, and the area's natural beauty can be seen at Parc du Père Noël and Limousis Cave. Basilica of Saint-Nazaire and Écluse d'Herminis are also worth visiting.
Visit our Carcassonne travel guideOpens in a new window
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Map
Popular Location

What's nearby

  • Basilica of Saint-Nazaire - 8 min walk
  • Chateau Comtal - 8 min walk
  • Narbonnaise Gate - 8 min walk
  • Aude Gate - 11 min walk
  • Basilica of St. Nazaire and St. Celse - 13 min walk

Getting around

  • Carcassonne Station - 8 min drive
  • Carcassonne (CCF-Pays Cathare) - 17 min drive

Restaurants

  • Le Heaume — 1 min walk
  • Maison Du Cassoulet — 10 min walk
  • La Courtine — 10 min walk
  • Le Trivalou — 10 min walk
  • Château Comtal and remparts in Carcassonne — 10 min walk

About this property

ibis Styles Carcassonne La Cité

3-star hotel with free breakfast and restaurant
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area, and a seasonal outdoor pool. All rooms are soundproofed and offer free WiFi and hair dryers. Flat-screen TVs, premium bedding, and laptop-compatible safes are among the other amenities available to guests.
Ibis Styles Carcassonne La Cité offers 60 accommodations with laptop-compatible safes and hair dryers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and complimentary toiletries. This Carcassonne hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM–10 AM on weekdays and 7 AM–10:30 AM on weekends
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Playground
  • Seasonal outdoor pool

Family friendly

  • Free cribs/infant beds
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Spanish

Business services

  • 1 meeting room
  • Computer station

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property - May 2017
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Premium channels

More

  • Laptop-compatible safe
  • Phone
  • Soundproofing

See similar properties

Carcassonne
Carcassonne
Air conditioned
Air conditioned
Pet friendly
Pet friendly
Hotel
Hotel
3 star
3 star
Guest rating 4+
Guest rating 4+
Business friendly
Business friendly

Policies

Check-in

Check-in from 3:00 PM - 8:00 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The hotel restaurant is open Monday-Thursday from 7:30-9 PM
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from October 18 2020 to March 31 2021 (dates subject to change):
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from December 19 to January 3:
  • Dining venue
Due to COVID-19, this property’s food and beverage options may be limited.
The following facilities are closed on Sunday and Saturday:
  • Restaurant

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10.00 per pet, per day
Dogs only
1 per room (up to 22 lbs)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.43 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: EUR 10.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 9:00 PM
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Guests under 16 years old are not allowed in the fitness facility

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

INTER-HOTEL Oliviers
INTER-HOTEL Oliviers Carcassonne
INTER-HOTEL Oliviers Hotel
INTER-HOTEL Oliviers Hotel Carcassonne
ibis Styles Carcassonne Cité Hotel
ibis Styles Cité Hotel
Hôtel Oliviers Carcassonne
Hôtel Oliviers
Oliviers Carcassonne
ibis Styles Carcassonne Cité
ibis Styles Cité
Ibis Styles Carcassonne Cite
ibis Styles Carcassonne La Cité Hotel
ibis Styles Carcassonne La Cité Carcassonne
ibis Styles Carcassonne La Cité Hotel Carcassonne

Frequently asked questions

Can I cancel my reservation for free at ibis Styles Carcassonne La Cité and receive a full refund?
Yes, ibis Styles Carcassonne La Cité offers free cancellation on select room rates, because flexibility matters! Please refer to ibis Styles Carcassonne La Cité cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at ibis Styles Carcassonne La Cité?
As of Apr 14, 2021, prices found for a 1-night stay for 2 adults at ibis Styles Carcassonne La Cité on May 2, 2021 start from $79, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does ibis Styles Carcassonne La Cité have a pool?
Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM–9:00 PM.
Is ibis Styles Carcassonne La Cité pet-friendly?
Yes, ibis Styles Carcassonne La Cité allows dogs (limit 1 per room) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 10.00 per pet, per day. Service animals are exempt from fees.
How much is parking at ibis Styles Carcassonne La Cité?
Self parking is free at this property.
What time is check-in at ibis Styles Carcassonne La Cité?
Check-in is from 3:00 PM - 8:00 PM.
What time is check-out at ibis Styles Carcassonne La Cité?
Check-out is at 11:30 AM.
Where is ibis Styles Carcassonne La Cité located?
Located in the heart of Carcassonne, this hotel is within a 10-minute walk of Basilica of Saint-Nazaire, Chateau Comtal, and Narbonnaise Gate. Aude Gate and Basilica of St. Nazaire and St. Celse are also within 15 minutes. Carcassonne Station is 30 minutes by foot.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 264 out of 520 reviews
5 - Excellent 51%
Rating 4 - Good. 212 out of 520 reviews
4 - Good 41%
Rating 3 - Okay. 36 out of 520 reviews
3 - Okay 7%
Rating 2 - Poor. 7 out of 520 reviews
2 - Poor 1%
Rating 1 - Terrible. 1 out of 520 reviews
1 - Terrible 0%

4.5/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities
Write a review

3/5 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Unwelcoming check-in policy
Unwelcoming hotel chain policy. Having to wait an extra hour for check-in (3pm) marred the experience. Turns out 2pm check- in is for guests who booked directly with the hotel and 3pm is for everyone else. Otherwise, staff and facilities excellent
Stayed 1 night in Aug 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overnight stop
newly decorated, great location, staff very helpful.
Stayed 1 night in Feb 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Feb 2020

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel, great value for money
Excellent hotel, perfectly located for access to the Old Town. Very friendly and helpful staff. Superb buffet breakfast. Good bar. Lovely atmosphere. Rooms comfy, clean and with good views towards the Walled Town.
Stayed 1 night in Nov 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
on, clean & super parking.
Lovely hotel, great parking, v clean & fresh, decent size room, comfortable bed & pillows & nice bathroom & a lovely looking outdoor pool & garden area for sunny warm days. Location was perfect for the old town/castle, 10 min walk and safe. Hotel was quiet too. Breakfast was lovely with many choices and fresh orange juice too. Would definitely stay again.
Stayed 1 night in Oct 2019

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