Catcott Vacations from $1,250

This is a lovely place to stay with with bright clean and comfortable rooms at a reasonable price. The staff are welcoming and helpful. Breakfast was included and offered a good selection. There was waitress service and the dining lounge was pleasant. My only reservation is that there is no emergency phone number at night should guests need to contact staff but overall I would be happy to use this hotel again.

This hotel is very comfortable, and in a great location for the Quay area, its about 5 minutes walk to the restaurants and bars. The Cathedral is about 2 minutes in the opposite direction. The hotel is an older building with interesting history, but its very well appointed, clean and the staff are friendly and approachable. A query that I had was soon resolved. There is secure parking under the hotel, which is a great advantage in the centre of a city. It also has a Miller and Carter restaurant.

Check in was efficient and friendly. Room: cleanliness questionable ! bathroom was had dust on skirting boards, edges of floor and sockets, with someone’s hair left in the waste bin. Black towels … never know if they are used or not ! Bedding material felt strange, not cotton. Room 6 - close to stairs / doors so noisy when anyone came to bed. Sat Evening & Sunday breakfast- the chef (two different ones) were stood outside the kitchen door on the way for guests to their rooms, vaping. I saw this several times as I went back to our room, and they didn’t wash their hands when going back to work. I used to work in hospitality and I watched as I was saddened to see them vaping in open sight of guests. Asked for a Hugo spritz as it was advertised on a board - not available, why is it advertised as a special ? Bar busy with locals enjoying their evening, drinking not eating. Acoustics in bar meant we could hardly hear each other. Two young ladies made up the bar staff on a Saturday pm. We did not complain re cleanliness of the room / bathroom, as the pub was fully booked. We’d driven 4hrs and were shattered and didn’t want to have to find somewhere else.

Great location between Bristol Temple Meads railway station and the city centre. Very helpful reception staff.