9.2/10 Wonderful! (839 reviews)
This isn't just the best hotel in or near Fortaleza, this is one the best hotels I have ever stayed at in my entire life. The staff are everywhere catering to your every need, they are always cleaning and dusting and making the place perfect. A lot of them reminded me of late 90's early 2000's Disney staff. The kind that wouldn't just kiss your butt, but they'd wipe it for you too.
The grounds are immaculate, the pool refreshing, the amenities incredible. The little details are where this place shines. To someone with the eye for perfection, they have just about mastered the little things. Make sure you check-in outside. Where else can you do that?
I don't know what constitutes a 5 star hotel, but this place is damn close. Totally worth the 6.5 hour flight from Miami. Plus! You can't beat that exchange rate! It's like everything is 80% off!
Nitpicks:
1. Service at the restaurant always seemed a bit slow. I like having some water immediately and then a drink before we talk about food.
2. The pool bar and dining room desperately needed some of that music that was playing elsewhere around the pool. There were speakers just none of them on.
3. Not many staff speak English. This is a ridiculous nitpick as this is Brazil not America, but it is worth pointing out to anyone traveling here. Portuguese is very difficult to learn. Knowing some Spanish helps.
4. Rocky beach/ocean for those that like ocean swimming be careful
We will be back, and soon!
Reviewed on Sep 8, 2026