Central Nyack Vacations from $571

The house was very clean and the areas was quiet too. We had a nice spot to park the car. The staff was calling and checking on me if I didn’t have any issues with the check in. They were available all the time. The only thing we will need next time if possible is the washer and dryer and extra towels because we were 5 and only got 3 towels. But overall we enjoyed the stays.

It took calling the booking website customer service to get in contact with the host. I end up getting a different property that the one I reserved but the new on was more bedrooms, at the end I work out but it took some long coy with the host.

We thought the grounds were spectacular in terms of features and maintenance. However we were less impressed with our room. We were in The Rockford section of the main building in a room that was slightly below ground level. Our first issue was that the room had only one chair. Next, the room was dimly illuminated - two 'arc' lamps over the bed - one each side, and a small desk lamp. Ceiling light in the entry foyer and bathroom were efficient. Next we noted that security safe did not work - it could not accept number code number entries, even after multiple tries. We finally realized that the batteries were probably dead, so we contacted the main desk who sent an engineer, who did not have the proper screw driver head, and had to come back. He resolved the problem by replacing the batteries. Then, we noticed that the carpeting in the room was rippling in a number of areas. Then, we had a problem with the desk lamp which failed during the night, and we realized it now needed a new light-bulb. Another notification to the main desk, and an engineer with a replacement light bulb. Then, we noticed that the lights in the vanity bar over the sink had two light bulbs burned out. Then, after we had placed a "please make up room" tad on the door handle when we left at 11:00am, upon our return to the room at 4:00 pm, the room was not done; we had to notify front desk. We thought the room could greatly benefit from an overall update. Despite these issues, we would stay again.