Find Hotel with a Concierge in Central & Western District

"We absolutely love the pool area. Great hotel! great location. Easy access to transportation."

"Very nice! But 11/18-11/21 your company messed up our reservation. Very bad"

"We had the best experience at this hotel. The customer service was out of this world. We arrived in Hong Kong at 6am from an overnight flight, we knew the room was not ready but they allowed us to use the facilities to shower and freshen up. There was a slight delay with our room being ready, they more than made up for the inconvenience. Take advantage of The Mandarin Club they offer. Breakfast and Afternoon Tea is amazing. Very friendly and attentive staff. "

"Room is big and clean. Staff is professional and helpful from end to end, great service. Direct connect to the mall MOKO which has very good restaurants and shops Convenient location to access MTR (subway) and bus stations Cake shop there is good Local call using hotel phone is required to register and pay when check out "

"Perfect, walking distance to everywhere "

"Late post - stayed from 16-26 September 2025. Most impressed with the service, my husband contacted the hotel before we checked in to inform we were celebrating our wedding anniversary during the stay and we had a pleasant surprise when they sent up a bottle of wine and a dessert with a card. We had to extend our stay due to the typhoon and we really appreciated Staff Aki from the front desk. He personally accompanied us to the room on the first day and one of the days when there was limited deliveries for food due to the weather, he helped us to order the food personally as we had issues with the app and we gave him the money when he brought it up to our room. We truly appreciate that he went the extra mile to provide good service to hotel guests. We really enjoyed the stay - room is great and the bathroom is spacious, housekeeping did a wonderful job when we requested for amenities and cleaning up. Hotel is linked to IFC mall which is convenient for us too. Would definitely recommend. 💕"

"A lot of space, even a computer room!"

"Excellent location. Close to airport bus stop. Lots of great food nearby ie. Kai Kai Dessert, Mak's Noodles, Hing Kee Claypot Rice."

"Room was clean , hotel central and beautiful park down the road , Staff were excellent and helpful Perfect for my visit Will definitely recommend and be back "