Chapeltown Vacations from $1,147

Nice accommodation right next to the Shannon river and surrounded by green ...

This was, without question, the worst hotel experience we have had using Hotels.com in the last 10 years. For reference, this has been well over 50 hotels. The Killaloe Hotel is billed as a sophisticated 4-star establishment and charges accordingly. I briefly note that there was no coffee in the room (only tea), and the coffee for breakfast was so bad it was undrinkable. However, you can pay €4 for a cappuccino (something I have never been charged for at a 4-star hotel, and admittedly was decent). All in all, the breakfast was average. Far, far worse was the room and service. Our room was dirty and dated: cobwebs on the walls and ceiling, smudges all over the one little window, mold in the bathroom, bath scum in the tub, candy and stains on the carpet, layers of dust on the headboard, so thick that I could write "DUST" in big capital letters. When we turned the light on in the bathroom, we got moving shadows from a suddenly alive insect colony inside the light. Here is where things become appalling. We mentioned all this the morning after our first night. When we came in late for our second evening, all was unchanged except the DUST note written in dust! In fairness, at the end of our stay, we shared a stack of photos, including a video of the insect hive, to the management and staff and stressed there is no way to defend this as representing a 4-star hotel. I think (and I hope) that were truly embarrassed. In any case, they gave us half off, which seemed reasonable.

Lovely room and staff

This place was clean, quiet, and safe, and is in a pretty setting near/on estate lands. Very convenient from the highway for access to local tourist spots and Shannon Airport. The hotel is super large and sprawling. It seems to be very popular with young families. At our Expedia rate it was pretty basic in terms of amenities. We took a look at the breakfast, which wasn't included in our rate, and it also seemed basic, so we gave it a pass. Great local bakeries and other spots to choose from though, so that shouldn't stop you. Good value overall.

We had a fantastic experience at Limascue! The owners were so gracious & hospitable. The stay was a true highlight of our trip to Ireland. A beautiful property giving us a true taste of Irish history. The breakfast was also amazing. Highly recommended!!