Charcenne Vacations from $1,062

My wife and I chose this hotel as a stop on our tour of the Route du Vin in Alsace. Although the hotel was adequate there are much better accommodations available in the area at a far better price. We were disappointed to learn shortly after checking in, that the restaurant on site was not an option. They offered only a menu that seems more geared toward groups that are staying at the hotel. We travelled to Ribeauville for dinner, and wished we had stayed there instead.

Great location, great A/C for France, comfortable beds. The casino on site was a nice addition to have an extra entertainment option at night, but it did not feel like a casino resort. The pool has very specific, very strict only-in-France rules about attire and etiquette. If you don’t immediately know what I’m talking about, you should look into French spa requirements. It felt boarderline fascist at times and removed much of the fun and relaxation.

Above all, extremely friendly, helpful and welcoming staff. Property within walking distance to the train station and the old town. Excellent breakfast with caring and attentive staff. Water station provides free water, flat or with gas, to meet the needs of active clients. Our suite was clean and neat with a lovely shower. The bed was comfortable but best suited for those who prefer a soft, as opposed to, a firm mattress. Nice private terrace available on sunny days and lovely ready to eat meals when you just feel like staying in.

Very friendly staff. Convenient location, easy access to downtown only 2 blocks away from the main area . Nicely decorated. Overall very much recommended.

This property was perfectly located on a lovely park within a short walking distance of the town center. It was a very cool and modern building. The beds were very comfortable and the bathrooms were well appointed with Dyson hair dryers, etc. The service team at the front desk and in the restaurant were very good. The dinner restaurant at the property has 2 Michelin stars which may be a bit extravagant for many but the city center is very close for other dining alternatives.