Quality Inn & Suites University Area

There are broken down cars in the parking lot and the pool is disgusting. The room was supposed to be smoke free but it smelled like an ashtray & there were cigarette burns in the blanket. There were stain on the lamp shades that someone turned around to face the wall instead of changing the shade. I couldn’t stay there & I would suggest not booking this place. The staff didn’t even try to fix the problem either.

Clean rooms and facility. Not happy with check in. Staff was friendly, but didn’t ask for payment or photo ID when checking in. Booked for two nights, but decided not to stay the second, was still charged for both. Had I known I’d still be charged I’d have stayed. I was under the impression that I would be refunded the second night’s stay (when talking to the person at the front desk) since I checked out after one night.