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Great location Great room and facilities Slow response to mini bar, lost items, refreshing towels
Awesome place staff couldn’t have been nicer!!! The rooms were great and we had room service the food was very good.
Comfortable beds, spacious rooms, quiet, clean and the softest towels I’ve ever had in Chicago. Underground Pedway System with shops & restaurants made it so quick & easy to get to the Metra Train & also over to the State Street Macy’s. Elevator was slow our first day but must have been addressed ...
Staff very knowledgeable and helpfull. Rooms very comfortable and clean.
Central location, excellent hotel! Will stay again.
Location is excellent, very clean, helpful staff. Amenities are great!
Just a fantastic/clean/nice hotel. Room was terrific, extremely clean and well decorated. Bed was very comfortable. Will stay here again for sure!
The hotel was in a great location. The staff were friendly. The room was is rough shape and smelled of stale cigarettes. We got the impression that rooms closer to the lobby were in better condition. The facility didn't have a pool but did have plenty of parking (the price was high) and nice ...
Staff was very friendly and professional. They even made friends with my 4 year old daughter.
My stay was wonderful! Everyone was so helpful and facility was very clean and stylish. I would highly recommend a stay here!
Nice awesome loved it amaziiiiiiiiiiiiiiiinnnnnnnnnnnnnnng
Upscale hotel in central location in Chicago downtown. We were able to walk to almost everything. Lobby and restaurants in hotel were nice as well.
I was there for a conference and it was a pleasant stay!
Could not have been better. The Hotel smelled wonderful. The service was amazing. The beds comfortable. The room was spacious. The room service was amazing. The view was gorgeous. The location was the best. We even used the house car.
Hotel was nice, however they did not put me in a king like requested. I ended up in a double because of some sort of repairs taking place.
Convenient location right on magnificent mile, close to shops, bars, restaurants & not too far to walk to theater district. Have stayed here before & will definitely stay again! Enjoyed wine bar & loved the view from our room on 33rd floor...!!
Very convenient hotel to stay at overnight before an early morning flight. Room was clean and comfortable. My only complaint was the desk lamp was missing and the overhead entry light bulb was not working. There was only one working light in the room so it was very dark. I have stayed here in the ...
Located conveniently close to the Chicago Art Institute (1.5 blocks) and to the EL.