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Paige the front desk staff was extremely accommodating and thoughtful. Once she knew that it was my daughter 22 BD she sent to our room a complementary bottle of sparkling wine and bag of nuts and popcorn with a nice card. She did a great positive impression Moreover the rooms were spacious and comfortable ...
I was greeted warmly when I entered the lobby. The staff was helpful, courteous, and professional. The beds were comfy, but the bathroom was really small. Also, you could see that the paint was peeling back on the edges of the bathroom door, which gave it a somewhat tacky feel. Otherwise, the room ...
Loved the location and cleanliness of the hotel. My partner and I requested an early check in and the front desk staff had no problem in checking us in.
I really liked the facility and great customer ssrvice. The hospitaliliy and food were excellent.
It was fine, near a lot of things. The bathrooms need another towel bar. This may seem a minor point, but the lack of proper places to put towels was really inconvenient.
Nice staff nice bar just a lot of extra cost with WiFi and parking. In room dinning is a bit overpriced even for a hotel which is why I just went out for food
Overall just a wonderful stay, Room was great, clean and up-to-date, staff was fabulous.
I will probably stay at a different hotel next time b/c there was not a complimentary breakfast.
Amazing staff! We had 6 adults & 2 little ones, unscheduled for dinner & they accommodated us remarkably, despite being short-staffed. The food was amazing & hotel was beautifully decorated. We plan on making it a yearly tradition as a family to stay there.
This hotel was very nice and quiet. Not the hustle and bustle of a big city hotel. The front desk staff was incredibly helpful and friendly! Bonus was the shuttle to nearby areas!
Shrek the musical was excellent, enjoyed having Starbucks in the beautiful lobby.
Nice Place. Pool room could be slightly larger with more tables and chairs
Had to move to new room, hadn't been cleaned. Next room was great. Internet is not free,if not a rewards member. Breakfast is not included either. Comfortable bed, helpful staff.
Hotel was very nice. Staff was excellent. Room was large. The restaurant and bar were great also. Next trip to Chicago I will stay here again.
The service at this hotel is fantastic. The employees do everything they can to accommodate you and help you. The rooms are a bit noisy as the walls are thin so you can hear your neighbours and the noise in the hall, but it wasn't bad. Overall this is a great hotel with very friendly staff.
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