Chitrasala Tours

Great location, just a short taxi ride to Old City. Room was sparkling clean and well equipped. Rooftop pool was clean (pigeon poop on the deck surrounding, but pool itself was clean) and refreshing and I had it entirely to myself 8-9am on a Saturday. Unfortunately it closes at 7pm and we were not told this upon checkin so we tried to go swimming after arriving at 9 and were told we could not by the staff of the Terrace restaurant. So we decided to enjoy the rooftop another way and sat down to have a drink and maybe something to eat. Our drinks took a long time to arrive and we were never even offered a food menu. Breakfast buffet in the morning was a better experience. Good food, attentive staff. Travel concierge offered to call us a taxi to take us around for the day- 8hr package with a great driver/tour guide was Rs 1600, definitely worthwhile to see the city without the hassle of hailing rickshaws every time you want to go somewhere else, (especially if you want to go outside city limits to Amer Fort, Monkey Temple, etc) plus our driver gave us good advice and tips, and pointed out landmarks along the way.

Credit card machines not working. Had to find ATM. Pool dirty pigeons Tours thru the hotel are very pushy to buy things. WiFi poor

Two days there was no hot water. Second day they told me to wait 20 minutes. No room clea or refreshing of room, we were told we had to ask.