Résidence Hôtelière Otroiza

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Premium bedding, desk, cribs/infant beds, rollaway beds
Premium bedding, desk, cribs/infant beds, rollaway beds
Premium bedding, desk, cribs/infant beds, rollaway beds
Premium bedding, desk, cribs/infant beds, rollaway beds

Overview of Résidence Hôtelière Otroiza

Résidence Hôtelière Otroiza

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Breakfast available
  • Laundry
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Social distancing
  • Sheets and towels washed at 140°F
3 Rue du Pere Boiteau, Cilaos, 97413

Explore the area

  • Popular LocationPiton des Neiges6 min drive
  • Popular LocationRéunion National Park17 min drive
  • Popular LocationParc des Palmiers48 min drive
  • AirportSaint-Pierre (ZSE-Pierrefonds)73 min drive

Choose dates to view prices

About this area


Located in Cilaos, Résidence Hôtelière Otroiza is in the city center and in the mountains. The area's natural beauty can be seen at Pitons, Cirques and Remparts of Reunion Island and Réunion National Park. Guests appreciate the guest house's quiet location.

What's nearby

  • Piton des Neiges - 6 min drive
  • Réunion National Park - 17 min drive
  • Parc des Palmiers - 48 min drive
  • Musée Stella Matutina - 80 min drive
  • Conservatoire Botanique National de Mascarin - 88 min drive

Getting around

  • Denis (RUN-Roland Garros Airport (RUN) - 130 min drive


  • Chez Noé — 2 min walk
  • Chez Miko fils — 3 min walk
  • Restaurant Chez Payet — 3 min walk
  • L'Isabelle — 7 min walk
  • Le Magnolia — 8 min walk

About this property

Résidence Hôtelière Otroiza

Guesthouse in Cilaos with free parking
A microwave in a common area, laundry facilities, and multilingual staff are available at this guesthouse. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden. All 10 rooms offer free WiFi, furnished balconies or patios, and LCD TVs with cable channels. Refrigerators, premium bedding, and portable fans are among the other amenities available to guests.
Résidence Hôtelière Otroiza offers 10 accommodations with hair dryers and complimentary toiletries. Rooms open to furnished balconies or patios. Beds feature premium bedding. 32-inch LCD televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–9:30 AM: EUR 9.50 for adults and EUR 5 for children

Family friendly

  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • French


  • Garden
  • Terrace


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel


  • Designated smoking areas
  • Shared microwave

Room amenities


  • Cribs/infant beds (surcharge)
  • Portable fan
  • Premium bedding
  • Rollaway/extra beds (surcharge)


  • Free toiletries
  • Hair dryer
  • Shower


  • 32-inch LCD TV
  • Cable channels

Food and drink

  • Refrigerator

Outdoor space

  • Balcony or patio


  • Desk

Similar properties

See similar properties



Check-in time starts at 2 PM
Minimum check-in age - 18


Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8 AM - 7 PM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
A 3% processing fee applies for payments by ANCV Chèques-Vacances (holiday vouchers).

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 19.0 per day
Cribs (infant beds) are available for EUR 20.0 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: EUR 9.50 for adults and EUR 5 for children (approximately)
  • Crib (infant bed) fee: EUR 20.0 per night
  • Rollaway bed fee: EUR 19.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, and ANCV Chèques-vacances; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Résidence Hôtelière Otroiza Guesthouse Cilaos
Résidence Hôtelière Otroiza Guesthouse
Résidence Hôtelière Otroiza Cilaos
Résince Hôtelière Otroiza Cil
Hoteliere Otroiza Cilaos
Résidence Hôtelière Otroiza Cilaos
Résidence Hôtelière Otroiza Guesthouse
Résidence Hôtelière Otroiza Guesthouse Cilaos

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 26 out of 38 reviews
5 - Excellent 68%
Rating 4 - Good. 11 out of 38 reviews
4 - Good 29%
Rating 3 - Okay. 1 out of 38 reviews
3 - Okay 3%
Rating 2 - Poor. 0 out of 38 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 38 reviews
1 - Terrible 0%




Staff & service




Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff and really close to all the hikes in the area. The hotel was also really clean and comfortable, highly recommended!
Stayed 1 night in Oct 2019

5/5 Excellent

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So cute! After you survive the winding roads, you’ll need a place to sleep for the night. The hotel will meet your needs and provide a comfortable stay for the night. Not luxury, but it’s great for what it is. The breakfast was wonderful.
Stayed 1 night in Apr 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

4/5 Good

Nice little hôtel in Cilaos. Very friendly staff
Stayed 1 night in Nov 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Breathtaking mountain view. Beautiful property with tasteful decoration and furniture. Breakfast is very good. Located at centre of Cilaos, a quiet mountain paradise!
Stayed 2 nights in Oct 2018