Résidence Hôtelière Otroiza

Guesthouse in Cilaos with free parking

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your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Résidence Hôtelière Otroiza

Standard Double Room, Balcony, Mountain View | View from room
Front of property
Standard Double Room, Accessible | Premium bedding, desk, cribs/infant beds, rollaway beds
Daily continental breakfast (EUR 10 per person)
Shower, free toiletries, hair dryer, towels

Reviews

9.4

Exceptional

Popular amenities

  • Parking included
    Parking includedParking included
  • Breakfast available
    Breakfast availableBreakfast available
  • Laundry
    LaundryLaundry
  • Housekeeping
    HousekeepingHousekeeping
  • Air conditioning
    Air conditioningAir conditioning
  • Free WiFi
    Free WiFiFree WiFi

Check-in time

2:00 PM

Check-out time

11:00 AM
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About the neighborhood

Map
3 Rue du Pere Boiteau, Cilaos, 97413

What's nearby

  • Piton des Neiges - 6 min drive
  • Réunion National Park - 9 min drive
  • Cirque de Salazie - 12 min drive
  • Plage de L'Hermitage - 99 min drive
  • Le Maido - 105 min drive

Getting around

  • Saint-Pierre (ZSE-Pierrefonds) - 74 min drive

Restaurants

  • ‪Le Cottage - ‬12 min walk
  • ‪RESTAURANT CHEZ LUCAY - ‬1 min walk
  • ‪Le Petit Randonneur - ‬10 min walk
  • ‪Gite Du Piton Des Neiges - ‬5 min drive
  • ‪Le Magnolia - ‬9 min walk

About this property

Résidence Hôtelière Otroiza

Guesthouse in the city center
A terrace, a garden, and laundry facilities are just a few of the amenities provided at Résidence Hôtelière Otroiza. Stay connected with free in-room WiFi.
Other perks include:
  • Free self parking
  • Continental breakfast (surcharge), express check-out, and express check-in
  • A front-desk safe, luggage storage, and multilingual staff
Room features
All guestrooms at Résidence Hôtelière Otroiza boast perks such as premium bedding and air conditioning, as well as amenities like free WiFi.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Furnished balconies or patios, refrigerators, and electric kettles

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: EUR 10 for adults and EUR 5 for children

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Refrigerator

Outdoor space

  • Furnished balcony/patio

More

  • Air conditioning
  • Desk
  • Portable fan

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 7 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
A 3% processing fee applies for payments by ANCV Chèques-Vacances (holiday vouchers).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per day
Cribs (infant beds) are available for EUR 5.0 per night

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 10 for adults and EUR 5 for children
  • Crib (infant bed) fee: EUR 5.0 per night
  • Rollaway bed fee: EUR 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and ANCV Chèques-vacances; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Résidence Hôtelière Otroiza Guesthouse Cilaos
Résidence Hôtelière Otroiza Guesthouse
Résidence Hôtelière Otroiza Cilaos
Résince Hôtelière Otroiza Cil
Hoteliere Otroiza Cilaos
Résidence Hôtelière Otroiza Cilaos
Résidence Hôtelière Otroiza Guesthouse
Résidence Hôtelière Otroiza Guesthouse Cilaos

Frequently asked questions

Is Résidence Hôtelière Otroiza pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Résidence Hôtelière Otroiza?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Résidence Hôtelière Otroiza on Aug 8, 2024 start from $95.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Résidence Hôtelière Otroiza?

Self parking is free at this property.

What time is check-in at Résidence Hôtelière Otroiza?

Check-in begins at 2 PM.

What time is check-out at Résidence Hôtelière Otroiza?

Check-out is at 11 AM.

Where is Résidence Hôtelière Otroiza located?

Located in the heart of Cilaos, this guesthouse is 1.2 mi (1.9 km) from Pitons, Cirques and Remparts of Reunion Island and within 6 mi (10 km) of Piton des Neiges and Réunion National Park. Cirque de Salazie is 5.2 mi (8.3 km) away.

Résidence Hôtelière Otroiza Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 58 out of 83 reviews" "
Rating 8 - Good. 21 out of 83 reviews" "
Rating 6 - Okay. 4 out of 83 reviews" "
Rating 4 - Poor. 0 out of 83 reviews" "
Rating 2 - Terrible. 0 out of 83 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Manisha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a delightful little find this was! The property owner is absolutely delightful and so very helpful. The room is very spacious and the surrounding areas are lovely. The actual town of Cilaos is so quaint. Really loved it. The actual hotel is quiet, safe, and clean and very centrally located. The parking is very easy and secure as the gate locks at night. Overall, really great place to spend a night or several. Cilaos is a stunning place!
Stayed 1 night in Jun 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really helpful lady who looked after the property - many gestures got us by with our limited French. The front desk is not manned, you have to go the lady in the clothes shop next door but that is not an issue. Breakfast hearty and worthwhile.
Stayed 2 nights in Jun 2023

8/10 Good

Brice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff and really close to all the hikes in the area. The hotel was also really clean and comfortable, highly recommended!
Stayed 1 night in Oct 2019

10/10 Excellent

K, Chicago

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So cute! After you survive the winding roads, you’ll need a place to sleep for the night. The hotel will meet your needs and provide a comfortable stay for the night. Not luxury, but it’s great for what it is. The breakfast was wonderful.
Stayed 1 night in Apr 2019

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Céline

Nice little hôtel in Cilaos. Very friendly staff
Stayed 1 night in Nov 2018

10/10 Excellent

Wendy, Montreal, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Breathtaking mountain view. Beautiful property with tasteful decoration and furniture. Breakfast is very good. Located at centre of Cilaos, a quiet mountain paradise!
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great hotel in a very good condition. Clean and spacious rooms. Friendly staff.
Stayed 3 nights in Dec 2017

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Denyse

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
séjour agréable , personnel très à l'écoute et disponible.
Stayed 2 nights in Dec 2023

10/10 Excellent

marina

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jean-Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait pour un séjour à Cilaos
Hôtel très bien situé à l’entrée du centre de Cilaos Accueil chaleureux et confort bien appréciable
Stayed 2 nights in Dec 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Tres agreable
Bonne situation au centre ville. Un bon sejour à recommander
Stayed 1 night in Dec 2023

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy et pratique
Idéalement placé au cœur de Cilaos, l'hôtel est tenu par des personnes très arrangeants qui ont gracieusement accepté de garder notre voiture le temps de notre dernière randonnée. Nous n'avons pas pris le petit-déjeuner. L'hôtel étant au centre ville, il y a plein de commodités alentour.
Stayed 2 nights in Nov 2023

10/10 Excellent

Graziella

Stayed 1 night in Nov 2023

10/10 Excellent

MURIEL

Stayed 1 night in Nov 2023

10/10 Excellent

Yann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
C'est ici qu'il faut se poser à Cilaos !
Structure à taille humaine, très confortable, à deux pas du centre de Cilaos. Sera votre point de chute idéal pour toutes vos randonnées ! Accueil et communication du staff très chaleureux, professionnel, complet et arrangeant. Petit déjeuner ultra complet et chambre très propre, confortable, calme pour (re)prendre des forces. Possibilité de parking. C'est la bonne adresse à Cilaos !
Stayed 1 night in Oct 2023

8/10 Good

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Idealement placé
L'établissement Otroiza jouit dun excellent emplacement à l’entrée de la ville. Tout est à proximité: les restaurants, les randonnées faciles, les thermes. De quoi faire un bon break de 4 a 5 jours! Accueillant et réactif pour le personnel. Propre, à ne pas louper.
Stayed 2 nights in Oct 2023

10/10 Excellent

M Raquel

Traveled with group
Stayed 1 night in Aug 2023

10/10 Excellent

Mario

Stayed 1 night in Jul 2023

10/10 Excellent

LAURENT

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Frédéric

Stayed 1 night in Feb 2023

8/10 Good

Bruno

Liked: Staff & service, amenities, property conditions & facilities

10/10 Excellent

franck

Stayed 1 night in Dec 2022