Civic Arts Plaza Tours

The overall property itself was decently clean.Its just the street that was a little dirty. Did have a problem with my room but they switched me quickly. Problems: Seemed like no matter what room I was in there was always an issue somewhere some small and some big. Maybe the lamp didn’t work, dirty or stained shower floor and stains in the carpet in one room and the other room had cheap paint job, weird smell, similar shower and no lamps besides a light by the bathroom. Both rooms had issues that I didn’t bother the hotel about(seemed like all the rooms were going to have problems). Not so bad: Decent price. Bed seemed to have clean sheets and overall it was a decent bed to sleep on. Has a pool. Close to everything in Hollywood. Front desk agents were accommodating. Overall a decent experience but as it is understood, you get what you pay for. In this case I paid for convenience but not “luxury”(or let’s say a certain level of excellence). If you come understanding what you are paying for and adjust your expectations, you’ll enjoy your stay here

I liked the size of the rooms and the comfortable beds. What I didn't like was you had to check in on a computer kiosk. Very strange, In all my traveling I never experience something like that. I always enjoy speaking to a human being. It makes it more welcoming and personable. They should post that on their website. I saw people freaking out that they could not find a person to talk to.

We originally booked one of the cheap rooms. But I couldn’t get over the style discrepancy. So I decided to upgrade to a red premium rooms as a surprise for my partner. Unfortunately, when I arrived, they didn’t have any knowledge of my room upgrade. We walked into the original room instead of the surprise. When we went back down to alert them to the error, I found out they’d given my room to someone else!! And after blaming Expedia for the error, they weren’t terribly apologetic or helpful. My surprise was ruined…. Which really bummed me out. But they gave us a comprable room and we made the best of it. The blue room was beautiful—we loved it. And the vibe of the hotel grew on me throughout our stay. It’s kinda dated and shabby. A lot of the art isn’t good. But it’s got CHARACTER! Being there feels like a fever dream-from the crowd to the improv jazz upstairs, it’s a vibe. A totally unique experience. So in the end I was happy. But they DO need to work on a few things—the bathroom near the pool had no toilet paper or seat covers. When I’m paying over $1K per night, I expect more. The service wasn’t particularly friendly or helpful. We never knew what the WiFi was, nor did anyone tell us how to find the pool and the jazz. The place smells like an eccentric old man, and kinda feels like that too. It’s not for everyone. But if you’re looking for a romantic hidden gem and like an out-of-the-box experience, this might be it!