COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Chateau d'Urspelt

Photo gallery

Featured Image
Indoor pool, seasonal outdoor pool, open 7 AM to 10 PM, free cabanas
Indoor pool, seasonal outdoor pool, open 7 AM to 10 PM, free cabanas
Indoor pool, seasonal outdoor pool, open 7 AM to 10 PM, free cabanas
Premium bedding, minibar, in-room safe, desk

Overview of Chateau d'Urspelt

VIP Access

Chateau d'Urspelt

4.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationThe Family of Man Museum4 min drive
  • Popular LocationSaint-Maurice Abbey6 min drive
  • Popular LocationClervaux Castle8 min drive
  • AirportSpangdahlem (SPM-Spangdahlem Air Base)70 min drive

Choose dates to view prices

About this area

Clervaux

Located in Clervaux, Chateau d'Urspelt is in a rural area and next to a golf course. The Family of Man Museum and Toy Museum are cultural highlights, and some of the area's notable landmarks include Clervaux Castle and Saint-Maurice Abbey. Ready for a night out? Consider Cube 521. Enjoy the great outdoors with mountain biking and hiking/biking trails, or hop on a bike rental nearby and explore all the area has to offer.
Popular Location

What's nearby

  • The Family of Man Museum - 4 min drive
  • Cube 521 - 5 min drive
  • Saint-Maurice Abbey - 6 min drive
  • Toy Museum - 8 min drive
  • Clervaux Castle - 8 min drive

Getting around

  • Clervaux Station - 9 min drive

Restaurants

  • Victoria — 1 min walk
  • Maison de la Gaufre — 4 min drive
  • Café Corcovado — 4 min drive
  • Taverne — 4 min drive
  • Les Ecuries du Parc — 5 min drive

About this property

Chateau d'Urspelt

Luxury Clervaux hotel in Luxembourg Ardennes with full-service spa
Along with a full-service spa, this smoke-free hotel has a restaurant and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a spa tub are onsite. All 56 rooms offer free WiFi, minibars, and room service. Premium bedding, coffee makers, and hair dryers are among the other amenities available to guests.
Chateau d'Urspelt offers 56 accommodations with minibars and safes. Beds feature premium bedding. This Clervaux hotel provides complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

NUXE® SPA Chateau Urspelt has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 25 for adults and EUR 15 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 18 holes of golf
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Spa tub
  • Steam room

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Dutch
  • English
  • French
  • German
  • Portuguese
  • Spanish

Business services

  • Business center
  • Conference center (4306 square feet of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:00 PM

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Dogs welcome
1 per room (up to 77 lbs)
Food and water bowls are available
Service animals are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 25 for adults and EUR 15 for children (approximately)
  • Airport shuttle fee: EUR 180 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50 (subject to availability)
  • Rollaway bed fee: EUR 50.0 per night
  • Facilities fee: EUR 60 per person and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The seasonal pool will be open from April to October
Pool access available from 7 AM to 10 PM
Reservations are required for golf tee times, massage services, spa treatments, and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
Guests under 12 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Luxembourg. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Chateau d'Urspelt
Chateau d'Urspelt Clervaux
Chateau d'Urspelt Hotel
Chateau d'Urspelt Hotel Clervaux
d'Urspelt
d'Urspelt Chateau
Chateau d`Urspelt Hotel Urspelt
Chateau D'Urspelt Luxembourg
Chateau d'Urspelt Hotel
Chateau d'Urspelt Clervaux
Chateau d'Urspelt Hotel Clervaux

Frequently asked questions

4.5
Wonderful
Rating 5 - Excellent. 214 out of 376 reviews
5 - Excellent 57%
Rating 4 - Good. 134 out of 376 reviews
4 - Good 36%
Rating 3 - Okay. 22 out of 376 reviews
3 - Okay 6%
Rating 2 - Poor. 4 out of 376 reviews
2 - Poor 1%
Rating 1 - Terrible. 2 out of 376 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.6/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, property conditions & facilities
The property is quite lovely, very clean. Room is fairly spacious (by European standards). There's a nice little spa with various limited capacity amenities on the grounds, but day use fees are very steep and there's no discount for guests staying at the Chateau (vs those just visiting spa for the day). Of course, there's limitations right now, so all your food is delivered to your room and dining room isn't available. For dinner, it's the same set menu with 2 of the same options (veg/meat) every single day. Food is just okay - large portions but quite salty. They could be understaffed considering the current situation, but the service is not quite at 4.5* expectations - they keep forgetting and mixing up things that you ask for/specify. Also, in-room bath toiletries are inconsistent - they're branded with the Spa's name and first night shampoo and conditioner smelled like honey and were divine for my hair. Next time they refilled them, it was exact same packaging specifying same "Honey dream" products but it smelled like fake/chemical almond and did not have the same hair effect. It's listed as a "VIP access" property with perks but absolutely no perks/upgrades were provided at the property even after I enquired at the front desk - the associate said something about not being able to find things at the time and promised to send something to my room later, but, of course, nothing arrived.
Stayed 3 nights in Jan 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. Staff were friendly, very romantic location. Such a nice touch that they give free glu wine to their guests, which you can have around the fire pit. The only thing we would comment as a negative thing is that the food as part of the in room dining experience (because of covid) was not up to the standard of the food which they normally serve in their restaurant, i do not believe it was worth the cost! As basic repairs such a broken holder for the showers in the spa and bathroom could have easily been done, but instead fixed with tape.
Stayed 2 nights in Jan 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2020

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020