Ratings based on 1,923 Verified Reviews

3.7 out of 5
79% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Pittsburgh, PA

Great Room Amenities

Posted Dec 16, 2017
The Colony South Hotel is conveniently located to the DC/MD Metro area. Lovely Lobby. Each room is equipped with a Compact Refrigerator and Microwave. The bath and shower combination is, of course, an absolutely welcomed feature by most guests. There’s Free Parking with plenty of parking spaces, an Indoor Pool and Free WiFi. The only drawback I have is the drunkenness, partying crowd and boisterous music that comes from this Hotel’s “Decoy” Bar/Lounge especially during the Weekend. The Hotel Rooms located nearest the Decoy Bar/Lounge can hear and feel the Music Bass in their room until 1AM when this Bar closes. I was on the top floor. The Bar truly seems unbefitting for this beautiful Hotel. The Staff is very friendly and professional! The Hotel also has on-site Security Guard which is ALWAYS a plus!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 10, 2017
The service was really good. They helped me with anything I had questions about.
Comment from Hotel Management
Dec 15, 2017 by Jorge Dominguez, Hotel Management
We thank you for staying at The Colony South Hotel. We are glad you enjoyed your stay. We take pride in providing our guest with any iformation they may need. Happy Holidays !
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice clean hotel. And very festive for Christmas

Posted Dec 2, 2017
This hotel is very nice for the price Our room is very clean everything is very comfortable the rooms have microwaves refrigerators The staff is very friendly that we dealt with and I would stay here again And I love Christmas so I was very excited when we walked in and they’re beautiful lobby and a huge Christmas tree in it and they have a nice fireplace in the sitting area and a piano It was nice to just chill out in that area
Comment from Hotel Management
Dec 4, 2017 by Jorge Dominguez, Hotel Management
Thank you for choosing the Colony South Hotel. We appreciate your feedback. Glad you like the decor. Happy holidays !!
5 out of 5
Recommended
for Everyone
by A verified traveler from maryland

Sleep

Posted Dec 1, 2017
Staff was nice. My room was clean and quiet. I can't wait to stay again. Close to shopping and entertainment
4 out of 5
Recommended
for Everyone
by A verified traveler from MD

Posted Nov 18, 2017
Excellent value for your buck. The bed is comfy and the room is clean. The staff are very friendly and the hotel bar is great for relaxing and watching football on Sundays.
Comment from Hotel Management
Nov 20, 2017 by Jorge Domnguez, Hotel Management
Thanks for staying with us. We appreciate your feedback!
3 out of 5
Recommended
for Everyone
by A verified traveler from sc

nice

Posted Nov 17, 2017
Pros: good location
Cons: breakfast amenity free/I wont stay in hotel without it
Location: good
everything was wonderful except this is the first time we stayed in a hotel that did not offer free breakfast as an amenity.now that was a surprise big hotel we paid a good price for room ?
Comment from Hotel Management
Nov 17, 2017 by Jorge Dominguez, Hotel Management
Thank you for staying at The Colony South Hotel, We are delighted you had a wonderful experience. We thank you for you comments and concerns. We offer a full breakfast buffet for $7.00 . Unfortunately, breakfast is not included in the rate due to it being all you can eat. Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from saucier ms

Posted Nov 16, 2017
nice staff, clean comfortable room, carpet cleaner was a bit strong, but I dealt with it. Clean towels, great water pressure, what else do you need? Except a complimentary cup of coffee would be nice.
Comment from Hotel Management
Nov 16, 2017 by Colony South Hotel Management, Hotel Management
We're glad you enjoyed your stay. We do offer an all-you-can-eat breakfast buffet for $7 from 6 am to 9 am that includes as much coffee as you want.
3 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

Disruptions....

Posted Nov 13, 2017
Pros: Website and in my neighborhood
Cons: The Pool area especially in the winter
This is about the 5th times I have stayed at this hotel just for fun. I take my granddaughters (11 and 1) to the 41/2 ft pool. The pool is fairly warm but the Jacuzzi is NEVER working. I make a reservation and at check in I asked about the pool are and was told everything was fine just to find out that once we changed out clothes the Jacuzzi is broke AGAIN and NOW you have a $5.00 entrance fee for the pool. Colony South you better get it together or you will not be seeing any more. I would like a partial refund LOL
3 out of 5
by A verified traveler from Sterling Virginia

Make up rules as they host....

Posted Oct 28, 2017
Couldn’t keep track of my reservation for 2 week. Continuously billed me before the day ended. Poor accounting.
Comment from Hotel Management
Dec 8, 2017 by CSH, Hotel Management
We take payment for the entirety of your stay at check-in. Please let us know what we can do to make your future stay a more pleasant one. Thanks.
1 out of 5
by A verified traveler

Hotel Staff

Posted Oct 23, 2017
Pros: nothing
Dirty rooms, horrible front desk and staff members. Very rude and not helpful at all.
Comment from Hotel Management
Dec 15, 2017 by Jorge Dominguez, Hotel Management
We thank you for staying at The Colony South Hotel. We truly apologize for any incovenience cause during your stay with us. We take pride in providing exceptional customer service, your concerns are our number one priority.