Coats Observatory Tours

Ok so when we arrived the smell at the reception desk was not nice. I was surprised at the beat up old desk when we got our keys from. The room was clean and comfortable but extremely dated and definately not worth the £130 Room rate bed only we paid. Overall quite disappointing and I would not book the stay again. However the lady who signed us in was pleasant. There were no facilities other than a room. Had this room been approx £50 then I would have thought ok reasonable but paying that amount of money I unfortunately expected more and my daughter was also a bit scared from a safety perspective.

Bathroom was really dirty, hair in the shower, mould on the ceiling, shower wasn't fitted for the wall properly. No curtains in the room and inadequate slatted window covers so it was light all the time. View out the window was onto piles of rubbish in the car park. Loads of street noise at night, music, people talking, the train. Two of us checked in but only one towel in the bathroom. Terrible night sleep all in all, left as soon as possible.