“The furniture are old. There were wood lices found.
No hook in the bathroom.
No USB port installed.
The toothbrushes were broken.
The breakast restaurant was chaotic and messy. Food was not refilled fast enough.
Not enough escalators, waiting time for escalator was long. ”
“A very welcoming member of staff showed to to my room and told me the basics, it was just a layover but offered me all I wanted a bed and shower, it was also very clean.”
“The stay was ok.
Staff were friendly and was always ready to offer assistance. And garden was maintained and cleaned.
Beds were comfortable.
Rooms were clean but could require more attention to detail.
We stayed during christmas season, and understood that it is the busy season.
When we arrived, one of our rooms were not ready yet and have to wait an hour after expected check_in time. It was ok, however, we were tired after a long flight. And waiting for a room that you would expect to……