“The staff were amazing. Nothing was too much trouble for them. They were always smiling!
The air conditioner in our room was leaking water onto the floor on our arrival. We reported it and it was fixed immediately.
The tv did not work but on reporting it, it was replaced by another.
The tap in the wash basin was extremely loose but was attended to after we reported it.
The room was very clean and the housekeeping staff did a very good job!”
“This was a perfect place to spend the night for a ferry ride to Nusa Penida. I highly recommend it. Walking distance to ferry terminal, even with luggage. The breakfast was delicious. Beautiful grounds, quiet, spacious room, comfortable bed- we have no complaints.”
“Lovely staff, no food on premises have to walk about 200meters to breakfast down to the beach. Lovely pool and seating area. Have to use stairs to go upstairs to the sun lounges . There are sun lounges under cover as well. Rooms lovely and spacious with lovely art work on the walls. Close to everything .”
“The furniture are old. There were wood lices found.
No hook in the bathroom.
No USB port installed.
The toothbrushes were broken.
The breakast restaurant was chaotic and messy. Food was not refilled fast enough.
Not enough escalators, waiting time for escalator was long. ”