“The staff were amazing. Nothing was too much trouble for them. They were always smiling!
The air conditioner in our room was leaking water onto the floor on our arrival. We reported it and it was fixed immediately.
The tv did not work but on reporting it, it was replaced by another.
The tap in the wash basin was extremely loose but was attended to after we reported it.
The room was very clean and the housekeeping staff did a very good job!”
“The furniture are old. There were wood lices found.
No hook in the bathroom.
No USB port installed.
The toothbrushes were broken.
The breakast restaurant was chaotic and messy. Food was not refilled fast enough.
Not enough escalators, waiting time for escalator was long. ”