1/5 Terrible
Alexandra
Sep 9, 2022
Disliked: Staff & service, property conditions & facilities
Awful place. Hotel Failed to provide us with the accommodation we had booked and paid for and staff member on duty on our arrival virtually admitted we’d been expedia had sold us the superior bungalow too cheaply. In short they had sold our superior bungalow accommodation to someone else for more money and tried to fob us off with a greatly inferior standard double room saying we could and should not expect to be provided with the type of accommodation that we had booked and paid for! They stated they couldn’t offer us anything else as supposedly full and (even tho superior rooms were on offer on website) As we discovered, it was a dreadful place anyway suffering from thunderous noise most of the night from planes taking off and arriving at the airport which is extremely close to the hotel. Although it was distressing to spend one night in a substandard , old and worn room, the fact we were forced to find an alternative place to stay for the rest of our trip did us a huge favour, as we obtained a lovely far superior place in Corfu old town and received a refund from expedia for the remaining nights we didn’t spend st Corfu Holiday palace Given the stress and anxiety this hotel caused us they it was not fair that they extracted from us not payment for the first night we were forced to stay there but we were so desperate to get out of there we would have left even without a refund.
Alexandra
Stayed 7 nights in Aug 2022
