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Grand Hyatt Macau

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Outdoor pool
Outdoor pool
Minibar, in-room safe, free WiFi, bed sheets
Minibar, in-room safe, free WiFi, bed sheets

Overview of Grand Hyatt Macau

Grand Hyatt Macau

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
City Of Dreams, Estrade Do Istmo Cotai, Cotai

Explore the area

  • Popular LocationVenetian Macao Casino3 min walk
  • Popular LocationCity of Dreams11 min walk
  • Popular LocationCotai Strip13 min walk
  • AirportMacau (MFM-Macau Intl.)4 min drive

Choose dates to view prices

About this area

Cotai

Located in Cotai, Grand Hyatt Macau is connected to a shopping center. Museum of Taipa and Coloane History and Taipa Houses-Museum are cultural highlights, and some of the area's activities can be experienced at Macau Orient Golf Club and Macau Golf and Country Club. Traveling with kids? Consider Karting Track and Seac Pai Van Park.
Visit our Cotai travel guideOpens in a new window
Map

What's nearby

  • Venetian Macao Casino - 3 min walk
  • Macau University of Science and Technology - 5 min walk
  • Cotai Arena - 7 min walk
  • City of Dreams - 11 min walk
  • Cotai Strip - 13 min walk

Getting around

  • Macau Intl. Airport (MFM) - 4 min drive

Restaurants

  • Beijing Kitchen — 1 min walk
  • Mezza9 Macau — 1 min walk
  • Bene — 6 min walk
  • Dynasty 8 — 6 min walk
  • The Tasting Room — 6 min walk

About this property

Grand Hyatt Macau

Luxury hotel connected to a shopping center in Cotai with 3 restaurants
This hotel features 3 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas, a free area shuttle, and a free casino shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. All 791 rooms boast deep soaking tubs and offer free WiFi and 24-hour room service. Free wired Internet and DVD players are standard, as are LCD TVs with cable channels.
Grand Hyatt Macau offers 791 accommodations with DVD players and minibars. 42-inch LCD televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Isala Spa has 15 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a steam room.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (MOP 960 per day)
  • Valet parking on site (MOP 1440 per day)
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Free area shuttle
  • Free casino shuttle
  • Free ferry terminal shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–11 AM: MOP 296 for adults and MOP 148 for children
  • 3 restaurants and 1 coffee shop/café
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Shopping
  • Spa tub

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Free area shuttle
  • Highchair
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • 24-hour business center
  • Conference space (86112 square feet)
  • Meeting rooms - 8

Outdoors

  • Terrace

Spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • CD player
  • DVD player
  • Pay movies
  • Streaming services

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Children's slippers
  • Electrical adapters/chargers
  • Free local calls
  • Free newspapers
  • Phone
  • Safe
  • Slippers

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Hotel
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Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for MOP 400

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MOP 1000.00 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MOP 296 for adults and MOP 148 for children (approximately)
  • Airport shuttle fee: MOP 520 per vehicle (one-way, maximum occupancy 4)
  • Self parking fee: MOP 960 per day
  • Valet parking fee: MOP 1440 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and cash

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa

Property is also known as

Grand Hyatt Macau
Grand Hyatt Macau Hotel
Macau Grand Hyatt
Grand Hyatt Macau Hotel Cotai
Grand Hyatt Macau Cotai
Grand Hyatt Macau Hotel Macau
Grand Hyatt Macau Hotel
Grand Hyatt Macau Cotai
Grand Hyatt Macau Hotel Cotai

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 912 out of 1349 reviews
5 - Excellent 68%
Rating 4 - Good. 343 out of 1349 reviews
4 - Good 25%
Rating 3 - Okay. 50 out of 1349 reviews
3 - Okay 4%
Rating 2 - Poor. 23 out of 1349 reviews
2 - Poor 2%
Rating 1 - Terrible. 21 out of 1349 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities
Write a review

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fountain view
The fountain view is fantastic, hope I can have the same view on my next visit, probably with my whole family.
Stayed 1 night in May 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2021

5/5 Excellent

Stayed 1 night in Jan 2021

5/5 Excellent

Stayed 1 night in Sep 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020