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Moon Palace Jamaica – All Inclusive

5.0 star property
Travelers enjoy oceanfront manicures by day and starlit dancing by night at this beachside retreat where relaxation meets tropical entertainment

Choose dates to view prices

Moon Palace Jamaica – All Inclusive offers ocean views and sunshine for a luxury escape. Relax on white sand beaches, enjoy AWE Spa treatments, or dine at Buccaneers Reef. The resort features four outdoor pools, on-site shopping, and highly praised staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Airport shuttle fee: JMD 10000 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Moon Palace Jamaica – All Inclusive have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

How much does it cost to stay at Moon Palace Jamaica – All Inclusive?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at Moon Palace Jamaica – All Inclusive on May 31, 2026 start from $548, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Moon Palace Jamaica – All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Moon Palace Jamaica – All Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Moon Palace Jamaica – All Inclusive?

Check-out is at noon.

Does Moon Palace Jamaica – All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of JMD 10000 per person applies.

Are there all-inclusive benefits at Moon Palace Jamaica – All Inclusive?

Some rate plans available at this property are all-inclusive.

Where is Moon Palace Jamaica – All Inclusive located?

Located in Ocho Rios, this beachfront property is in a regional park, 0.2 mi (0.3 km) from Ocho Rios Craft Market, and 2.7 mi (4.4 km) from Dunn's River Falls. Turtle Beach and Turtle River Park are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very Good

8.8

Cleanliness

8.6

Amenities

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 1048 out of 1995 reviews
Rating 8 - Good. 446 out of 1995 reviews
Rating 6 - Okay. 270 out of 1995 reviews
Rating 4 - Poor. 101 out of 1995 reviews
Rating 2 - Terrible. 130 out of 1995 reviews

Reviews

Verified

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members were so helpful and warm. Really enjoyed my stay.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Sheryel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very pleasant and help! There many activities and the resort was clean and maintained
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Lottie June

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the moon palace was a very beautiful experience I will recommend friends and family to come relax and enjoy the atmosphere was very cozy. Also the staff was wonderful and very pleasant. I had a great time.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Ann Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience at Moon Palace was excellent. My husband and I had a wonderful time the beach view was awesome, the room was clean and nice, the staff were friendly, welcoming, respectful and very helpful. I will recommend my friend and family to go vacationing there anytime
Stayed 1 night in May 2026
Verified

10/10 Excellent

Alexia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean modern rooms, courteous staff, the pool and the beach is amazing and very kid friendly
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that it was so easy to get to the pool and beach.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. Staff was courteous
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at this beautiful destination. The service was amazing, the room was clean and welcoming with a nice gift. We will be booking again.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Kenesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great ,kids place was great
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jordyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved moon palace! Food was amazing. Staff was great!
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Errol

Liked: Cleanliness, staff & service, amenities
The rooms very very clean staff was friendly love this place will be back soon
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moon palace was a great experience. Location was great, staff amazing, food and drinks also amazing. I will be returning.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Alejandro G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food in the buffet was so so compared to other 5 star resorts that I’ve stayed at HOWEVER the staff, beach, entertainment and the specialty restaurants make up for it
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Ana

Liked: Staff & service, amenities, property conditions & facilities
Beach was incredible! Loved the care the hotel took to ensure it stayed clean. Staff were super kind and friendly. Overall a great trip!
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Swendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean roon, staff friendly, location was excellent right next to the the town where you can go for real jamaican food and bars. Would recommend to anyone with kids as well.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

sheorani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is located in the heart of the beautiful beach in Ocho Rios Jamaica, love the food, great staff. Leroy gave us a tour of the property and he articulated so well with his presentation.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is excellent and welcoming, very kid friendly resort. Rooms could be updated (but eventually will from what resort was saying )
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Kayne Jomar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looking for unlimited pools , culture foods* , beautiful decor an and a dope beach ! Slide on out . Worth it
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great staff the food was very good good vibes overall a great resort
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great property . I enjoyed my stay , food was great , Clean room, super friendly staff and great entertainment. No complains. Would definitely recommend and I will be back for sure!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

SAKET

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good value for money
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Naina

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time here with family and would highly recommend.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Rahim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Niceee view clean comfortable
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was awesome!! Everyone was kind and pleasant!
Stayed 3 nights in Feb 2026