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We booked this for our pre cruise trip. The location is excellent and the harbour view is spectacular. What actually impressed us is the service. We landed in early morning and with a check in time at 3pm, they tried their best to arrange a room for us before 1pm. What's more, they had our luggage delivered to our room before we even asked for it. And they kindly offered us a late check out. The room is spacious but the light is a bit dim and the bathroom is a bit small. The Jetty restaurant is a must try. We landed in Sun and had the luck with the Sunday roast. Tender roast beef, crispy Yorkshire pudding plus lots of veggies. It's a great place for watching the beautiful sunset. We will definitely come back for another cruise starting Southampton.