Our room was okay, we found a bunch of stains in the bed (we just prayed it was clean) and the sheets were written on with pen, and our tub wouldn’t fill up. So we couldn’t take a bath like we were looking forward to. When we went to the dive shop on Saturday, we waited 20 minutes for help at around 11:30am. We went to the front to get help and she called and while we were walking out again, we saw him coming from a door inside the hotel and go sit down in his chair outside. He insisted on arguing with us saying he was there the whole time, instead of just helping us. Then he treated us poorly because he got in trouble since he wasn’t doing his job. The food was okay, but at dinner they wouldn’t serve us. They told us everytime it was buffet only but plenty of other families and couples were ordering through the kitchen. So that was a little disappointing because there isn’t very much options for the buffet. And at dinner time, getting any service is highly impossible. No one would seat us or help us out for drinks, I had to go up to the bar to get my drinks half the time. There really isn’t two restaurants, and the “pizza restaurant” is falsely advertised. When I ordered pizza it tasted and looked like frozen pizza, it definitely was not brick oven cooked. And I saw so many people smoking outside on the beach area, it’s disgusting because I had to sign a waiver for a “no smoking hotel” and I saw several people smoking and leaving cigarettes everywhere.