- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and the food was great! We went scuba diving
Stayed 9 nights in Jul 2020
Photo gallery
Guest reviews
Good
135 reviews
Guests rated this property 4.2/5 for cleanliness.
Popular amenities
Pool
All inclusive
Air Conditioning
Spa
Restaurant
Gym
Cleaning and safety practices
Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided
Map
Carr. a Chankanaab Km 4.5, Cozumel, QROO
Explore the area
Stingray Beach18 min walk
Dolphinaris5 min drive
Punta Langosta Pier7 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.)14 min drive
Choose dates to view prices
Deluxe Room, Garden View
Photos of Deluxe Room, Garden View
Deluxe Room, Garden View
3.9/5 guest room ratingMore detailsRoom amenities
- 312 sq ft
- Sleeps 4
- 2 Queen Beds OR 1 Queen Bed and 1 Queen Sofa Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
2 Queen Beds or 1 Queen Bed and 1 Queen Sofa Bed
312-sq-foot room, balcony/patio with garden views
Internet - WiFi
Entertainment - Cable channels
Food & Drink - Coffee/tea maker and free bottled water
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer (on request)
Practical - Safe, double sofa bed, and iron/ironing board; cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Low-height electrical outlets in bathroom, height-adjustable showerhead, closed-captioned TV, and grab bar in shower
Non-Smoking
Suite, 1 Bedroom, Ocean View
Photos of Suite, 1 Bedroom, Ocean View
Suite, 1 Bedroom, Ocean View
5/5 guest room ratingMore detailsRoom amenities
- 840 sq ft
- Ocean view
- Sleeps 4
- 1 King Bed and 1 Queen Sofa Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
1 King Bed and 1 Queen Sofa Bed
840-sq-foot room, balcony/patio with ocean views
Layout - 10 bedrooms, living room, and dining area
Internet - WiFi
Entertainment - Cable channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and free bottled water
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer (on request)
Practical - Safe, iron/ironing board, and access to in-room childcare; cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Low-height electrical outlets in bathroom, height-adjustable showerhead, closed-captioned TV, and grab bar in shower
Non-Smoking
Deluxe Room Ocean Front Elite
Photos of Deluxe Room Ocean Front Elite
Deluxe Room Ocean Front Elite
4.3/5 guest room ratingMore detailsRoom amenities
- 323 sq ft
- Ocean view
- Sleeps 4
- 2 Queen Beds OR 1 Queen Bed and 1 Queen Sofa Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
2 Queen Beds or 1 Queen Bed and 1 Queen Sofa Bed
323-sq-foot room, balcony/patio with ocean views
Internet - WiFi
Entertainment - Cable channels
Food & Drink - Coffee/tea maker and free bottled water
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer (on request)
Practical - Safe, double sofa bed, and iron/ironing board; cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Low-height electrical outlets in bathroom, height-adjustable showerhead, closed-captioned TV, and grab bar in shower
Non-Smoking
Elite Suite, 1 Bedroom, Ocean View
Photos of Elite Suite, 1 Bedroom, Ocean View
Elite Suite, 1 Bedroom, Ocean View
5/5 guest room ratingMore detailsRoom amenities
- 840 sq ft
- Ocean view
- Sleeps 4
- 1 King Bed and 1 Queen Sofa Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
1 King Bed and 1 Queen Sofa Bed
840-sq-foot room, balcony/patio with ocean views
Layout - 10 bedrooms, living room, and dining area
Internet - WiFi
Entertainment - Cable channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and free bottled water
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer (on request)
Practical - Safe, iron/ironing board, and access to in-room childcare; cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Low-height electrical outlets in bathroom, height-adjustable showerhead, closed-captioned TV, and grab bar in shower
Non-Smoking
About this area
Cozumel
El Cid La Ceiba Beach All Inclusive is located on the beach and in an area with good shopping. The area's natural beauty can be seen at Chankanaab National Park and Chankanaab Beach Adventure Park, while Mr. Sancho's Beach Club and Playa Mia Grand Beach and Water Park are popular area attractions. Traveling with kids? Consider Xcaret Eco Theme Park and Xplor Theme Park. Looking to get your feet wet? Parasailing, windsurfing and sailing adventures can be found near the property.
Visit our Cozumel travel guideWhat's nearby
- Stingray Beach - 18 min walk
- Dolphinaris - 5 min drive
- San Miguel Church - 5 min drive
- Chankanaab National Park - 5 min drive
- Punta Langosta Pier - 7 min drive
Getting around
- Cozumel Intl. Airport (CZM) - 14 min drive
Restaurants
- La Chopa — 1 min walk
- Trattoria Da Salvatore — 1 min walk
About this property
All inclusive details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Social distancing
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: WiFi (MXN 275 per day)
- Available in some public areas: WiFi (MXN 275 per day)
Parking and transportation
- No onsite parking available
Food and drink
- 2 restaurants
- 1 swim-up bar and 1 bar
Things to do
- Beach volleyball
- Fitness center
- Kayaking
- Outdoor pool
- Outdoor tennis court
- Sauna
- Scuba diving
- Snorkeling
- Spa services
- Volleyball
Family friendly
- Babysitting/childcare (surcharge)
- Cribs/infant beds (surcharge)
- In-room child care (surcharge)
- Laundry facilities
- Outdoor pool
- Supervised childcare/activities (surcharge)
Conveniences
- ATM/banking services
- Elevator
- Front-desk safe
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Laundry facilities
- Luggage storage
- Porter/bellhop
Languages spoken
- English
- Spanish
Business services
- 24-hour business center
- 1 meeting room
Outdoors
- Beach umbrellas
- Beachfront location
- Garden
- Pool umbrellas
Spa
- Massage - on the beach
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- In-room accessibility
- Wheelchair-accessible parking
- Wheelchair-accessible pool
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible spa
- Wheelchair accessible (may have limitations)
- Wheelchairs available on site
More
- Beach towels
- Designated smoking areas
- TV in lobby
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Ceiling fan
- Cribs/infant beds (surcharge)
Bathroom
- Bathtub or shower
- Free toiletries
- Hair dryer (on request)
Entertainment
- Cable channels
- TV
Food and drink
- Coffee/tea maker
- Free bottled water
Outdoor space
- Balcony or patio
More
- Iron/ironing board
- Safe
Policies
Check-in
Check-in from 3 PM - 11:30 PM
Minimum check-in age - 21
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for MXN 15.0 per night
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for in-room wireless Internet: MXN 275 per day (rates may vary)
- Fee for wireless Internet in public areas: MXN 275 per day (rates may vary)
- Crib (infant bed) fee: MXN 15.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
Safety features at this property include a smoke detector
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer
Each guestroom is kept vacant for a minimum of 24 hours between bookings
We should mention
Only registered guests are allowed in the guestrooms
Property is also known as
El Cid Ceiba Beach All Inclusive Hotel Cozumel
El Cid Ceiba Beach All Inclusive Hotel
El Cid Ceiba Beach All Inclusive Cozumel
All-inclusive property El Cid La Ceiba Beach All Inclusive
El Cid Ceiba Beach All Inclusive All-inclusive property Cozumel
El Cid Ceiba Beach All Inclusive All-inclusive property
El Cid Ceiba Beach All Inclusive Cozumel
Cid Ceiba Inclusive Inclusive
El Cid La Ceiba Beach All Inclusive Cozumel
El Cid Ceiba Beach All Inclusive
Inclusive Cid Ceiba Inclusive
El Cid La Ceiba Beach All Inclusive Cozumel
El Cid La Ceiba Beach All Inclusive All-inclusive property
Frequently asked questions
Guest reviews
4.2
Cleanliness
4.2
Service and Staff
4.0
Amenities
3.8
Property condition
- Disliked: Staff & service, amenities, property conditions & facilities
NEVER coming back here!! There’s only one restaurant. The menu is subpar, repetitive, and poorly executed. It IS possible to get bad tacos in Mexico, and this where you get them. The AI menu and paid menu are exactly the same. The only redeeming quality in terms of the food is the Wed night Mexican buffet. WiFi is not included! Expedia and the hotel do not list the correct price. It’s $12 USD a day; not 12 MXN Pesos. At a 1:22 exchange that’s 3.82 MXN pesos vs $84 USD for a week. The hotel’s exchange is much lower than that. The concierge are swindlers and will mess up your plans and have no qualms about knocking on your door to insist on having you attend their “meetings”. They lie, they intervene, and will mess up your plans. They want to help get you a “great deal” for your desired activities. The catch, you attend a 1.5 hour meeting to hear about their deals and properties. Their base cost is actually higher than if you just booked directly with the operator and gave them the fee directly. They’re upfront about the fact that they take a picture of your credit card at this presentation, but that it’s ok because they have you covered the number with your finger LOL. Go to The Explorean or Fiesta Americana instead, It’s more expensive, but the food is phenomenal and no one will bother you.
Stayed 5 nights in Aug 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The care of the staff to make our stay great was unique. In this COVID-19 period they did everything to comply with WHO recommendations, frequently sanitizing every single space of the entire hotel plus applying preventative measures to help eliminate any smaller chance of virus spread.
Stayed 7 nights in Jul 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, great beach area and great ocean views, great food and friendly staff
Stayed 7 nights in Jul 2020
This traveler didn’t leave comments with their review
Stayed 4 nights in Jul 2020
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