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It would have been helpful if we were not charged an excess baggage fee. The plane was not full and the luggage was only over by a few kilos. Check in staff could have been more considerate during our honeymoon.
We were rushing to make our flight to Prague to return to the U.S. Their Staff went above and beyond to help us make our flight.
I hesitated in buying Dubrovnik-ZAGREB plane tickets due to many negative comments online. We planned to drive back but changed our mind due to the long distance and I forgot to bring my US driver’s license, which meant my hubby would have to drive over 6 hours straight. So we bought the tickets last minute and they were labeled business class. The seats are the same with those in the economy class but are in the front rows. Service was very good. We had drinks and snack although it was a short flight. No baggage fee. Airport staff was very polite and there was no line - we got there a little early and waited for about 20 minutes before they announced counter numbers for the flight. It’s an Airbus jet, not the propeller plane that some comments mentioned. Overall, it’s a pleasant trip.
There was a 1.25 flight delay which I am guessing was airport, not the airlines.
Nice and easy flight from Munich
Plane was a little bit scary ( too small with propellers ) but it was ok
Really good experience and on time!
Good job by airline. Crew kept us accurately and well informed about severe weather at our destination.
With the exception that the flight was delayed and didn’t hear the arrival or boarding announcement because there was so much noise and no seats at gate we had to sit 2 gates away. We heard announcements made but you couldn't hear what was being said. Now I know that they were probably being done at the very gate. When the airport/gate area is so crowded any and all announcements should be made to be heard anywhere on that floor. If my husband hadn’t gotten up to check the departure board we wouldn’t have known the flight was boarding. Other than that the experience was good.