Crozier Vacations from $340

The spa, indoor pool, and hot tub were great, and the customer service was very good. But the toilet in our unit wasn't functioning properly and we had to call maintenance every day to fix it. That should have been fixed before they had anyone stay in the unit. Also the property was presented as a resort but it's a resort in a gated community with residents as well as guests which gives a different vibe. There were 4 bugs in our unit, it seems they need better pest control.

We were very disappointed that the deluxe king room that I had reserved and paid for was not available at check in. No explanation was provided, only the option of a queen bed which we had no choice but to accept it. Can I get a refund for the room difference?

Room was large. Staff was extremely friendly. Great location.

Our check-in was delayed an hour due to being at max capacity however, due to the close proximity to Merchant's Square, we walked down and enjoyed mulled wine at the Christmas Market until we were notified to check-in. The room is spacious and we will definitely be back!

Room could be cleaner. Under the pullout counters, we found a baby bottle a towel and looks like food underneath. We finally got a remote that would work for the TV at the sofa bed. Breakfast was great but when I asked if there was orange juice, she stated no later they finally brought orange juice out an hour later. It was very convenient to the events of SportsCenter, which is where we had to be all weekend