Crystal Lake Vacations from $1,148

Was pleasantly surprised at the room. The only issue was with the door, at the bottom, had a very large gap and the top of the door seemed to stick out on the inside.

Excellent service, clean room

The staff was amazing, kind and very helpful. The lobby is beautifully decorated. The pool was very clean and well kept. The breakfast was great with plenty of seating, food and drink options. Our accessibility room fit our needs very well. The roll in shower was a blessing! We would definitely stay here again.

Cost was out of line for the services. Room had sloppy 'upgrades' - white paint splatter on brown walls, bathroom light fixture not secure, bed headboard not attached securely to wall and leaking bathroom faucet. Tv had no instructions but 2 remotes ?! Breakfast had no proteins (eggs, sausage, etc.), no juice or fresh fruit and the coffee was chewy (coffee grounds in it). 2 other guests took one look at the slim offerings and walked away.

This hotel is the perfect example of "you get what you pay for". Building is dirty and run down, they don't bother cleaning or vacuuming the hallways. The only thing saving this place from a 1 star are that the rooms are big, in decent shape and clean. The front desk person was nice, but the maid just grunted at me when I passed.