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Indoor pool
Indoor pool
Indoor pool
In-room safe, desk, blackout drapes, iron/ironing board

4.5/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet Friendly
  • Free Airport Shuttle
  • Air Conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided

Explore the area

    Popular LocationMall del Rio5 min walk
    Popular LocationMirador de Turi16 min walk
    Popular LocationMuseum of Metals4 min drive
    AirportCuenca (CUE-Mariscal Lamar)24 min drive
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  • Classic Room, 1 King Bed, Non Smoking, City View

    5/5 guest room rating

    Room amenities

    • 334 sq ft
    • Mountain view
    • Sleeps 3
    • 1 King Bed
    More detailsClassic Room, 1 King Bed, Non Smoking, City View
  • Classic Room, 1 Queen Bed, Non Smoking, City View

    4.7/5 guest room rating

    Room amenities

    • 334 sq ft
    • Mountain view
    • Sleeps 3
    • 1 Queen Bed
    More detailsClassic Room, 1 Queen Bed, Non Smoking, City View
  • Junior Suite, 1 Bedroom, Non Smoking, City View

    5/5 guest room rating

    Room amenities

    • 753 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsJunior Suite, 1 Bedroom, Non Smoking, City View

About this area

Cuenca

Located in Cuenca, Four Points By Sheraton Cuenca is connected to a shopping center. Museum of Extreme Art and Casa de los Arcos Art Museum are cultural highlights, and travelers looking to shop may want to visit Mall del Rio and San Francisco Plaza Market. Cuenca Botanical Garden and University of Cuenca's Orchid Garden are also worth visiting.
Visit our Cuenca travel guide
Popular Location

What's nearby

  • Mall del Rio - 5 min walk
  • Mirador de Turi - 16 min walk
  • Museum of Metals - 4 min drive
  • Alejandro Serrano Aguilar Stadium - 5 min drive
  • Inter-American Center of Popular Arts - 7 min drive

Getting around

  • AirportCuenca (CUE-Mariscal Lamar) - 24 min drive

Restaurants

  • Facecook — 13 min walk
  • Anubis Restaurant — 17 min walk
  • Santa Clara Eventos — 17 min walk
  • Tutto Matto Pizzeria — 20 min walk
  • Fogo Grill And Bar / Body Care Spa And Gym — 3 min drive

About this property

Four Points By Sheraton Cuenca

Pet-friendly hotel connected to the convention center in Cuenca with free breakfast
This smoke-free hotel features a restaurant, an indoor pool, and a health club. Free breakfast (local cuisine), free WiFi in public areas, and a free airport shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a spa tub are onsite. All 120 rooms offer free WiFi, iPod docks, and flat-screen TVs with cable channels. Guests will also find 24-hour room service, rainfall showerheads, and coffee makers.
Four Points By Sheraton Cuenca offers 120 accommodations with iPod docking stations and laptop-compatible safes. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Cuenca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitization guidelines of Commitment to Clean (Marriott)

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request

Food and drink

  • Free local cuisine breakfast available 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Roll-in shower
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Linens

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 24.40 per accommodation, per stay
Dogs and cats only
1 per room (up to 40 lbs)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 24.40 per accommodation, per stay
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Four Points Sheraton Cuenca Hotel
Four Points Sheraton Cuenca
Four Points By Sheraton Cuenca Hotel
Four Points By Sheraton Cuenca Cuenca
Four Points By Sheraton Cuenca Hotel Cuenca

Frequently asked questions

Can I cancel my reservation for free at Four Points By Sheraton Cuenca and receive a full refund?
Yes, Four Points By Sheraton Cuenca offers free cancellation on select room rates, because flexibility matters! Please refer to Four Points By Sheraton Cuenca cancellation policy on our site for more details about any exclusions or requirements.
Does Four Points By Sheraton Cuenca have a pool?
Yes, this property has an indoor pool.
Is Four Points By Sheraton Cuenca pet-friendly?
Yes, this hotel allows cats and dogs (limit 1 per room) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 24.40 per accommodation, per stay.
How much is parking at Four Points By Sheraton Cuenca?
Four Points By Sheraton Cuenca doesn't offer parking.
What time is check-in at Four Points By Sheraton Cuenca?
Check-in is from 3 PM–midnight.
What time is check-out at Four Points By Sheraton Cuenca?
Check-out is at noon.
Does Four Points By Sheraton Cuenca provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is Four Points By Sheraton Cuenca located?
Situated in a shopping district, this hotel is within 1 mi (2 km) of Mall del Rio, Mirador de Turi, and Museum of Metals. Cuenca Botanical Garden and Alejandro Serrano Aguilar Stadium are also within 2 mi (3 km).
4.5
Wonderful
5 - Excellent
75
4 - Good
26
3 - Okay
8
2 - Poor
3
1 - Terrible
1

4.8/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is very welcoming , celebrated my 9 month marriage and they made the diner food and lounge area perfect !
Stayed 1 night in Jul 2020

5/5 Excellent

Traveled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is EXCELLENT. The location to downtown is not too far about $2 taxi cost plus mall just downstairs across the streets. People are very very very nice. Superb love, love, love this place. We will highly recommended to anyone. Indoor pool is very warm plus Sauna is a Must. Every thing in this hotel including costumer service is Excellent. Breakfast is delicious and lots of choices. Our room us big for 2 kids 2 adults very clean and very good people. Thanks for everything. God bless.
Stayed 4 nights in Feb 2020

5/5 Excellent

Traveled with family and small children, Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Comfortable and clean. Staff very friendly and offered very good service.
Stayed 4 nights in Dec 2019

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service
The staff and service were excellent! On the negative side, the rooms and building is not sound
Stayed 2 nights in Nov 2019

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