3/5 Okay
Karen K.
2 May 2021
A Mishandled Gem
We rented this property through VRBO because the Railey Vacations folks would not return our many calls and emails. The Railey signs are everywhere but it is a mystery how places get rented through them.
If you want a great place for a large family to congregate, this is the place. Just be forewarned of the issues I will talk about later. The property is a gem and the grounds are fabulous but it is far away from Deep Creek. The nearby town is Oakland and it is worth a visit. The home is a real throwback from the eighties. The marble foyer and master his/her vanities are amazing, Marble carved toilet!, gemstone vanity fixtures!, Venetian sconces and chandeliers!. The pool is truly hotel worthy. The rooms are well appointed and the cleaning service for the linens and bathrooms does a great job. The outdoor spaces feature a fun basketball court, a place for making Smores, and lots of outdoor seating. The kids had fun riding their bikes in the long driveway. The game room has lots to do and the movie theater is worn but nice.
My guess due to the size and views this is a great wedding place and gets rented a lot and the owners are just letting things go to pot. My husband said you can’t look anywhere without finding something to fix. The chairs in the kitchen are literally falling apart with rungs missing (a real hazard) and the seats are camouflaged from stains, as is the carpet beneath them. There was a review from two years ago listing the disrepair of the kitchen cabinets and it has only gotten worse. We just left one drawer open because it was too hard to deal with. Don’t plan on having cereal because there were tons of knives and forks and only two spoons between the two kitchens. We had to wash everything before using in the kitchen and many pans were just downright gross. (It is up to the previous tenant to clean the refrigerator and dishes and pans so you are at the mercy of who every rents before you.) For the price you pay, the kitchen should be adequate and clean. One oven doesn’t work and one microwave is broken. Could have been that way for years. A knob is missing in one bathroom, some sinks doesn’t drain well and one toilet was not working. The master suite bedside table lamp was broken and just left that way. Some door handles don’t work or are loose. The outside gazebos need paint and repair. I could go on. The WiFi is sketchy because you are so remote, so just enjoy your vacation. If you ignore the negatives it is delightful.