Deluxe Room, 1 Double Bed, Balcony (Cozy Sitting Corner) | Hypo-allergenic bedding, minibar, in-room safe, desk
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Reviews of Best Western Hotel Das Donners

4 out of 5
Best Western Hotel Das Donners
Am Seedeich 2, Cuxhaven, NI

Reviews

8.4

Very Good

Rating 10 - Excellent. 59 out of 145 reviews" "
Rating 8 - Good. 64 out of 145 reviews" "
Rating 6 - Okay. 15 out of 145 reviews" "
Rating 4 - Poor. 5 out of 145 reviews" "
Rating 2 - Terrible. 2 out of 145 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carolyn and Alden

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A very comfortable modern room with a great view, helpful staff, etc. Weather was terrible for walking around the seafront, alas, but the hotel was terrific.
Stayed 1 night in Aug 2023

10/10 Excellent

Covalschi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frühstück sehr gut. Panorama Restaurant hat eine schöne Blick.
Stayed 2 nights in Aug 2022
Response from Das Team vom Best Western Hotel Das Donners on Aug 28, 2022
Guten Morgen Frau Covalschi,vielen Dank für Ihre nette Bewertung. Wir würden uns sehrfreuen, Sie noch einmal in unserem Hause begrüßen zu dürfen.Herzliche GrüßeDas Team vom Best Western Hotel Das Donners

8/10 Good

Simon

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from Das Team des Donner's Hotel & Spa on Aug 19, 2019
Lieber Kevin, vielen Dank, dass du uns bewertet hast. Schön, dass dir dein Aufenthalt bei uns gefallen hat. Mit herzlichen Grüßen aus Cuxhaven

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Das Team des Donner's Hotel & Spa on Oct 25, 2018
Lieber Gast, vielen Dank für Ihre Bewertung. Wir freuen uns, dass Ihnen Ihr Aufenthalt bei uns gefallen hat. Wir würden uns freuen Sie bald wieder bei uns begrüßen zur dürfen.

10/10 Excellent

Beverley

August hols
A lovely hotel in an excellent location for us
Stayed 4 nights in Aug 2018
Response from Donner's Hotel & Spa on Sep 22, 2018
Dear Beverley, thank you so much for your nice review. Our staff is glad that you enjoyed your stay in our hotel. Maybe we will see you again next year! Kind regards

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
May 2018
We were really lucky with the weather and the hotel is in an ideal location for us.
Stayed 4 nights in May 2018
Response from Team Donner's Hotel & Spa on Jun 29, 2018
Dear Beverley, thank you very much for your feedback. We appreciate that you took your time for a feedback. We would be glad to welcome you back soon. Kind regards

6/10 Okay

Julie, Washington DC

Liked: Cleanliness
Disliked: Staff & service
Hard to find and not worth the trouble
Found an entrance up a back alley and past the trash cans. This turned out to be the view from our small room. The first night we went up to the dining room to eat and were met by a rude employee who obviously did not want to serve us. We ordered lamb and were given fried fish. We were too tired and fed up to complain, it was about 9.30 at night and we had just got in from a harrowing 4 hour car ride from Holland. The front desk person on the last morning was rude, lied and was generally hateful. Best Western should remove this hotel from their brand!
Stayed 3 nights in Oct 2017

8/10 Good

Bev, Liverpool

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Return Visit
Nice hotel in great location for us. Will be returning next year all being well.
Stayed 4 nights in Aug 2017

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
repeat holiday
for us a good hotel in an excellent location
Stayed 4 nights in May 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, coastal hotel
In spite of the hotel undergoing refurbishment, I was not inconvenienced and it was spotless and warm. The panoramic view of the River Elbe from the 6th floor restaurant at the ample hot/freshly cooked/cold buffet breakfast is an unbeatable start to the day. The staff are welcoming and helpful. It is a quick 10minute taxi ride from the station.

10/10 Excellent

Alina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren rundum sehr zufrieden.
Stayed 2 nights in Mar 2024

10/10 Excellent

Niels Wann

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Niels Wann

Liked: Staff & service
Stayed 2 nights in Oct 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolle Aussicht auf die Elbe Ruhige Lage Parkplatz direkt vor der Tür
Stayed 5 nights in Oct 2023

10/10 Excellent

Jan Vang

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

8/10 Good

Nicolas

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Sabine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bei unserer Buchung ist leider ein Fehler unterlaufen, weshalb wir das gebuchte Zimmer nicht beziehen konnten. Wir durften in den ganz frisch gebauten Appartements hinter dem Hotel einziehen. Diese waren natürlich komplett neu eingerichtet. Bei uns roch es noch ordentlich nach Silikon und sogar Bohrstaub war noch auf den Amaturen im Bad zu finden. So neu waren also die Zimmer. Die Aussicht ist etwas verbaut, da die Sicht auf den Hinterhof des Hotels ging. Dennoch konnte man den Balkon genießen. Das Bett war herrlich bequem und das Badezimmer ausreichend groß. Unser kleines Wohn,- Esszimmer war auch super. Allerdings wurde bei der Planung der Steckdosen wohl geschlafen. In der super ausgestatteten Küche ist nicht eine zu finden, und auch am Bett lediglich eine, die durch die Stehlampe belegt war. Wie die eigentlichen Hotelzimmer aussehen können wir demnach nicht beurteilen. Auch die Sauna und das Schwimmbad haben wir nicht genutzt, da wir nur eine Nacht in Cuxhaven verbracht haben. Das Hotel macht aber einen liebevoll eingerichteten und sauberen gesamt Eindruck. Restaurant im sechsten Stock bietet einen wunderbaren Ausblick über das Wattenmeer. Frühstück ist lecker und vielfältig. Von Eier in allen Ausführungen bis zu süßen Stückchen ist alles zu finden. Der Prosecco ist verlockend. Personal überall super nett und Hilfsbereit. Das Hotel liegt direkt an der Alten liebe. Super Ausgangspunkt für alle möglichen Ausflüge und Spaziergänge.
Stayed 1 night in Sep 2023

6/10 Okay

Annika

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

8/10 Good

Franz

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Niels Wann

Stayed 2 nights in Jun 2023

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Super Lage vom Hotel
Stayed 1 night in Jun 2023

8/10 Good

Jan

Stayed 1 night in Feb 2023

8/10 Good

henrik

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Niels Wann

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Niels Wann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Andreas

Stayed 1 night in Dec 2022

8/10 Good

Sven

Stayed 3 nights in Nov 2022

10/10 Excellent

Jørgen

Stayed 1 night in Nov 2022

10/10 Excellent

Pawel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2022

8/10 Good

Werner

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
- gute Lage, ruhig, da kein Fließverkehr - gut ausgestattetes Zimmer, allerdings ohne Schreibtischlampe - schönes Bad, allerdings mit zwei dysfunktionalen Glasscheiben, deren eine den Zugang zur Dusche extrem erschwert - reichhaltiges Frühstück - für den hohen Preis wäre ein Angebot, beim Gepäcktransport behilflich zu sein, unbedingt zu erwarten gewesen - ein Hinweis auf die Probleme hinsichtlich der Erreichbarkeit mit dem Auto sollten unbedingt genannt werden, um Schwierigkeiten mit Navigationsgeräten vorzubeugen
Stayed 2 nights in Oct 2022

2/10 Terrible

Magdalena

Stayed 3 nights in Sep 2022

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
gute Lage, Nähe zum Wasser, toller Blick, moderne Ausstattung. Aber leider überlastetes Personal beim Frühstück - mit Wartezeiten verbunden!
Stayed 2 nights in Sep 2022

8/10 Good

Jonas

Stayed 1 night in Aug 2022

10/10 Excellent

Morten

Stayed 1 night in Aug 2022

8/10 Good

Christoph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super: Frühstücksbuffet und Aussicht vom Frühstücksbereich; sehr entspannend auch das kleine Schwimmbad mit Gegenstromanlage und Saunabereich. Mittel: die Lage vom Comfort-Zimmer im 1. OG.
Stayed 1 night in Jun 2022

10/10 Excellent

Heidrun

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

8/10 Good

Kerstin

Liked: Cleanliness, property conditions & facilities, room comfort
Geht so
Hotel ist in die Jahre gekommen, aber noch ganz ordentlich. Schöner Frühstücksraum, ganz guter Service.
Stayed 2 nights in May 2022

8/10 Good

Sabine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

10/10 Excellent

Jan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
God oplevelse igen
Alt i top
Stayed 2 nights in Dec 2021

8/10 Good

Niels Wann

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

8/10 Good

Andreas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

6/10 Okay

Ole anthon

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service
Sove hotel
Rimeligt hotel, hvis man bare skal overnatte. Der mangler en bar, der var en, men den var ikke åben og havde vist ikke været det i noget tid. Værelser er gode, men ikke prangende.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gerne wieder!!!!
Wir waren nicht zum letzten Mal da. Es war immer alles gut.
Stayed 5 nights in Oct 2021

10/10 Excellent

Denise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freundliche und sehr bemühte Mitarbeiter in allen Bereichen des Hotels
Stayed 1 night in Oct 2021

8/10 Good

Sabine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2021

10/10 Excellent

Johann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frühstück war sehr gut.
Stayed 2 nights in Sep 2021

8/10 Good

Hanno-Horst

Liked: Cleanliness, staff & service, room comfort
Es wurde gerade der Flur renoviert, was den ersten Eindruck trübte. Sonst war alles ok.
Stayed 3 nights in Jul 2021

10/10 Excellent

Michael Roger

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Traveled with partner
Sehr gutes Hotel, tolles Frühstücksbuffet und nettes Personal. Gerne wieder.
Stayed 2 nights in Jun 2021
Response from Das Team des Donners Hotel on Jun 27, 2021
Lieber Gast, vielen Dank für deine tolle Bewertung. Wir freuen uns, dass dir dein Aufenthalt bei uns gefallen hat und du dich wohlgefühlt hast. Unser Team freut sich schon auf deinen nächsten Besuch.