Yes, the hotel isn't brilliantly central and Uber/Bolt/Taxify doesn't exist, but the buses and tram are useful and for the great weekend rate this was a brilliant stay. Possibly the most comfy bed I'd ever slept in; I even drew a luxurious bath and the Italian restaurant downstairs has a brilliant quality offering. The topped up minibar on water/soft drinks is appreciated, great toiletries, luxury shower and great lighting and coffee station all adds to me giving this property 5 stars for value, comfort and overall feel.

Well we definitely won’t be staying here again. They register as a five star hotel but you have got to be kidding me. Everything was so cheap looking. The room was very blah and nothing even close to what I would call five star. We are also big into room service on our first day since we drive. What a let down. The food was HORRIBLE and severely over priced, and got our order wrong which did nothing but delay us eating. I would absolutely NOT recommend this hotel based off how much it cost and what you get for it. At least old town was cool to walk around (about a 15min walk from hotel).

The property is quite lovely, very clean. Room is fairly spacious (by European standards). There's a nice little spa with various limited capacity amenities on the grounds, but day use fees are very steep and there's no discount for guests staying at the Chateau (vs those just visiting spa for the day). Of course, there's limitations right now, so all your food is delivered to your room and dining room isn't available. For dinner, it's the same set menu with 2 of the same options (veg/meat) every single day. Food is just okay - large portions but quite salty. They could be understaffed considering the current situation, but the service is not quite at 4.5* expectations - they keep forgetting and mixing up things that you ask for/specify. Also, in-room bath toiletries are inconsistent - they're branded with the Spa's name and first night shampoo and conditioner smelled like honey and were divine for my hair. Next time they refilled them, it was exact same packaging specifying same "Honey dream" products but it smelled like fake/chemical almond and did not have the same hair effect. It's listed as a "VIP access" property with perks but absolutely no perks/upgrades were provided at the property even after I enquired at the front desk - the associate said something about not being able to find things at the time and promised to send something to my room later, but, of course, nothing arrived.