MainStay Suites Lancaster Dallas South

Photo gallery for MainStay Suites Lancaster Dallas South

Primary image
Outdoor pool
Outdoor pool
Pillowtop beds, in-room safe, desk, iron/ironing board
Pillowtop beds, in-room safe, desk, iron/ironing board

Overview of MainStay Suites Lancaster Dallas South

MainStay Suites Lancaster Dallas South

2.5 star property

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
3508 N I35-E, Building B, Lancaster, TX, 75134

Explore the area

  • Popular LocationMethodist Charlton Medical Center11 min drive
  • Popular LocationCountry View Golf Club11 min drive
  • Popular LocationBahama Beach Waterpark12 min drive
  • AirportDallas, TX (DAL-Love Field)23 min drive

Choose dates to view prices

About this area

Lancaster

MainStay Suites Lancaster Dallas South is located in Lancaster. Texas Theatre and Old Red Courthouse are local landmarks, and some of the area's activities can be experienced at Country View Golf Club and Cedar Crest Golf Course. Check out an event or a game at American Airlines Center, and consider making time for Dallas World Aquarium, a top attraction not to be missed.

What's nearby

  • Methodist Charlton Medical Center - 11 min drive
  • Country View Golf Club - 11 min drive
  • Bahama Beach Waterpark - 12 min drive
  • Hillside Village - 13 min drive
  • Cedar Hill Shopping District - 14 min drive

Getting around

  • Ledbetter Station - 8 min drive
  • Dallas Union Station - 14 min drive
  • Love Field Airport (DAL) - 23 min drive

Restaurants

  • Whataburger - 3 min drive
  • On The Border - 3 min drive
  • Waffle House - 4 min drive
  • Starbucks - 4 min drive
  • Ojeda's Mexican Restaurant - 4 min drive

About this property

MainStay Suites Lancaster Dallas South

Hotel in Lancaster with free breakfast and fitness center
Along with an outdoor pool, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
MainStay Suites Lancaster Dallas South offers 80 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Beds feature pillowtop mattresses. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Lancaster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Sofa bed

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Guests under 18 years old are not allowed in the swimming pool or fitness facility

Property is also known as

MainStay Suites Lancaster Dallas South Hotel
MainStay Suites Dallas South Hotel
MainStay Suites Dallas South
MainStay Suites Lancaster Dallas South Hotel
MainStay Suites Lancaster Dallas South Lancaster
MainStay Suites Lancaster Dallas South Hotel Lancaster

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 50 out of 105 reviews
5 - Excellent 48%
Rating 4 - Good. 21 out of 105 reviews
4 - Good 20%
Rating 3 - Okay. 18 out of 105 reviews
3 - Okay 17%
Rating 2 - Poor. 8 out of 105 reviews
2 - Poor 8%
Rating 1 - Terrible. 8 out of 105 reviews
1 - Terrible 8%

4.0/5

Cleanliness

3.9/5

Staff & service

3.8/5

Amenities

4.0/5

Property conditions & facilities

3.2/5

Eco-friendliness

3/5 Okay

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
The property is fairly new so for now it seems to be in good condition. What we booked is not what we received, and we were sent to a dirty room first and had to wait for them to find a clean room before we could fully check in. Staff was not mean or unprofessional, but not great either. Not somewhere I will stay again.
Stayed 2 nights in Jun 2022

3/5 Okay

Traveled with family
Hotel needs help with attention to detail
Coffee pot in room and breakfast area not working. No extra towels or sheets provide for guest of 6 in room. Breakfast was suppose to be open until 10:00 am it was put away early at 9:00am. Hotel elevator smelled like pot or some type of substance. Dishwasher not working error 004 maid service should have reported.
Stayed 1 night in Apr 2022

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I reversed my room about a month in advance. The day of the arrival I called staff to notify I was arriving at midnight I was assured that would be no problem. To my surprise when I arrived they didn’t have a room available. The night staff were very kind and trying to accommodate us. I over heard the rooms they had were dirty so we weren’t able to stay. My cousin had her reservation canceled the very next day as well.
Stayed 1 night in Apr 2022

3/5 Okay

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel wasn’t bad if you don’t mind waiting to get your room it took them an hour after the check in time to give us ours the front desk had to clean the room them self's so it seems like they are short staffed we had a double queen bedroom with sofa bed that comes with no bedding or sheets,and I would suggest taking your own towels if you need more than 2 regular size ones,and breakfast is ok
Stayed 1 night in Mar 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room could have been cleaner. Dirty kitchen towel in a drawer and bathroom did not smell like it had been cleaned. Mold in grout in bathtub. Staff very friendly breakfast was good.
Stayed 4 nights in Feb 2022