COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Overview of Sheraton Dammam Hotel & Convention Centre

Photo gallery

Featured Image
Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Premium bedding, Select Comfort beds, minibar, in-room safe
Premium bedding, Select Comfort beds, minibar, in-room safe

Sheraton Dammam Hotel & Convention Centre

5 out of 5

3.6/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided

Explore the area

    Popular LocationAl Shatea Mall3 min walk
    Popular LocationAl Danah Mall2 min drive
    Popular LocationMarina Shopping Mall4 min drive
    AirportDammam (DMM-King Fahd Intl.)39 min drive

Choose dates to view prices

About this area

Dammam

Located in Dammam, Sheraton Dammam Hotel & Convention Centre is in the city center and near a train station. Dammam Public Library and National Museum and Scitech Museum are cultural highlights, and travelers looking to shop may want to visit Al Shatea Mall and Al Danah Mall. Spend some time exploring the area's activities, including outlet shopping.
Popular Location

What's nearby

  • Al Shatea Mall - 3 min walk
  • Al Danah Mall - 2 min drive
  • Marina Shopping Mall - 4 min drive
  • Al Waha Mall - 7 min drive
  • Dammam Public Library and National Museum - 8 min drive

Getting around

  • Dammam (DMM-King Fahd Intl.) - 38 min drive

Restaurants

  • Asahi Pan Asian — 1 min walk
  • Fayrouz Lebanese — 1 min walk
  • Kunefeci — 5 min walk
  • Abu Nawas — 5 min walk
  • Bunawas brosted — 6 min walk

About this property

Sheraton Dammam Hotel & Convention Centre

Family-friendly hotel with 5 restaurants and full-service spa
5 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Valet parking is free. Other amenities include an outdoor pool, a health club, and a poolside bar. All 274 soundproofed rooms feature WiFi and Select Comfort beds. For a bit of entertainment, guests will find LCD TVs with cable channels, and other amenities include iPod docks and 24-hour room service.
Sheraton Dammam Hotel & Convention Centre offers 274 accommodations with iPod docking stations and minibars. Select Comfort beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

This Dammam hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a health club, and a sauna.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Shine Spa and Wellness has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is equipped with a mud bath, a sauna, and Turkish bath/hammam.

Guests under 12 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (SAR 100 per night)
  • Available in some public areas: WiFi (SAR 100 per night), Wired Internet (surcharge)

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: SAR 142 per person
  • 5 restaurants and 1 coffee shop/café
  • 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Aerobics classes
  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room
  • Tennis

Family friendly

  • Children's pool
  • Cribs/infant beds (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • English
  • French
  • Hindi

Business services

  • Business center
  • Computer station
  • Conference center (5200 square feet of space)
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Mud bath
  • Sauna
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Lever door handles
  • Raised toilet seat
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Select Comfort bed

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 3 PM - 3 PM
Early check-in subject to availability
Early check-in fee: SAR 250
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for SAR 100.0 per night
Cribs (infant beds) are available for SAR 75.0 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: SAR 142 per person (approximately)
  • Fee for in-room wireless Internet: SAR 100 per night (rates may vary)
  • Fee for wireless Internet in public areas: SAR 100 per night (rates may vary)
  • Fee for wired Internet in public areas: SAR 100 per night (rates may vary)
  • Early check-in fee: SAR 250 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: SAR 75.0 per night
  • Rollaway bed fee: SAR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub
Guests under 12 years old are not allowed in the spa

Property is also known as

Sheraton Dammam Hotel & Towers
Sheraton Dammam Towers
Dammam Sheraton
Sheraton Dammam Hotel And Towers
Sheraton Dammam Hotel
Sheraton Dammam
Sheraton Dammam & Convention
Sheraton Dammam Hotel & Convention Centre Hotel
Sheraton Dammam Hotel & Convention Centre Dammam
Sheraton Dammam Hotel & Convention Centre Hotel Dammam

Frequently asked questions

3.6
Good
Rating 5 - Excellent. 45 out of 160 reviews
5 - Excellent 28%
Rating 4 - Good. 51 out of 160 reviews
4 - Good 32%
Rating 3 - Okay. 36 out of 160 reviews
3 - Okay 23%
Rating 2 - Poor. 15 out of 160 reviews
2 - Poor 9%
Rating 1 - Terrible. 13 out of 160 reviews
1 - Terrible 8%

3.8/5

Cleanliness

3.8/5

Staff & service

2.7/5

Amenities

3.6/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great 👍
😍😍😍
Stayed 1 night in Jan 2021

1/5 Terrible

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Could not hot water in my room in spite of telling hotel management
Stayed 1 night in Jan 2021

3/5 Okay

Stayed 1 night in Dec 2020

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old and nasty
Baaaad
Stayed 1 night in Dec 2020

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but old
Good place to stay, good pool, good location. but the hotel is an old building
Stayed 2 nights in Nov 2020