This is such a picturesque place that the poorly maintained facilities is a major disappointment. The room has crickets and geckos living within the walls. The crickets chirping all night left me getting very little sleep fortunately my fiance can sleep through anything. The facilities are not in good repair/condition. There are many buildings that are in desperate need of repair. They are rotting or have holes in the roof of the walkway around the pool, the jet skiis are very aged, there was exposed wires very near the pool, the comfort room in our room had a pungent odor of decay. When ordering room service prepare to be told the food items they don't have. My fiance and I had to change our order 3 times before we finally was able to order something they had that we could order. The resort wouldn't offer any type of partial refund when our trip had to be abruptly shortened due to COVID-19 and the PH President placing Manila in lockdown. I do have to thank the driver taking us to the airport though for getting us there in short order. They need to make golf carts available to guests to rent to get around especially ones, like me, that have knee and back issues. The steep paths caused so much unnecessary pain.