Lobby sitting area

Reviews of Amicalola Falls State Park & Lodge

2.5 out of 5
Amicalola Falls State Park & Lodge
418 Amicalola Falls Lodge Road, Dawsonville, GA

Reviews

8.8

Excellent

Rating 10 - Excellent. 426 out of 702 reviews" "
Rating 8 - Good. 169 out of 702 reviews" "
Rating 6 - Okay. 65 out of 702 reviews" "
Rating 4 - Poor. 15 out of 702 reviews" "
Rating 2 - Terrible. 27 out of 702 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
beautiful view
Stayed 1 night in May 2024
Response from DRMChris on May 12, 2024
Thank you for visiting our park and lodge. We are so glad to hear that you enjoyed your stay. We hope to see you again in the near future and welcome you back!

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views
Stayed 1 night in May 2024
Response from General Manager on May 10, 2024
Dear Lisa, Thank you for taking the time to share your thoughts with us. We constantly aim to deliver the best experience possible, and your feedback is invaluable in helping us to improve our service. Should you wish to share more details about your experience, please know that we are always here to listen. Your perspectives guide us in our quest to provide top-notch service. We appreciate your input and hope to have the opportunity to serve you better in the future. Regards, Robert M. Berrey, Jr

8/10 Good

Kimberly, Lebanon

Liked: Cleanliness, staff & service, property conditions & facilities
Very peaceful!!!
Stayed 1 night in May 2024
Response from General Manager on May 7, 2024
Dear Kimberly, Lebanon, We're delighted to hear that you experienced tranquility during your visit. It's wonderful to know that our environment provided you with a serene and restful atmosphere. If there were any aspects of our service or offerings that stood out to you or areas where we could further enhance your experience, we'd love to hear more about it. We hope to have the opportunity to welcome you back soon for another peaceful visit. Regards, Robert M. Berrey, Jr

10/10 Excellent

Bill

Stayed 3 nights in Apr 2024
Response from DRMChris on May 12, 2024
Thank you for visiting our park and lodge. We are so happy to hear that you enjoyed your stay with us, and we hope you will consider a return visit!

8/10 Good

Beverly

Traveled with group
Liked: Amenities
We shared a loft room The ladder to the loft is very steep, and the loft is high. Families and seniors should think twice about reserving loft rooms.
Stayed 1 night in Apr 2024
Response from DRMChris on Apr 17, 2024
Thank you for visiting our park and lodge and for your valued feedback. We appreciate your feedback on the lofts. We will be examining the best way to address the layout of these rooms during our upcoming renovations. We hope you will visit us again in the near future!

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views, quiet and remote.
Stayed 1 night in Apr 2024
Response from DRMChris on Apr 21, 2024
Thank you for visiting our park and lodge. We are delighted that you enjoyed your stay with us. We hope you will consider a return visit in the near future!

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on Apr 11, 2024
Dear Kayla, Thank you for taking the time to rate our Lodge and Park. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us Regards, Robert M. Berrey, Jr

6/10 Okay

Michael

Disliked: Property conditions & facilities
Needs an upgrade for the price
Stayed 1 night in Mar 2024
Response from RBerrey on Apr 8, 2024
Thank you for visiting our park and lodge. We apologize that the property did not meet your expectations. We appreciate your valued feedback and for letting us know. We are currently working on plans for a renovation in the near future.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on Apr 8, 2024
Dear Mark, Thank you for taking the time to rate our property. We appreciate your feedback and am glad that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us Regards, Robert M. Berrey, Jr

8/10 Good

JOEL

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Bathroom was a bit dirty and a worker asked us not to shower as it leaks downstairs. Restaurant is good and quiet at night. Great views
Stayed 3 nights in Apr 2024
Response from DRMChris on Apr 17, 2024
Thank you for visiting our park and lodge and for your valued feedback. I am so sorry to hear about your experience with the bathroom in your guest room. I am discussing this with our general manager. The response from our team member asking you not to use the shower was unacceptable, and we will be addressing this. We thank you so much for bringing this to our attention.

10/10 Excellent

Susan

Traveled with family
We had a wonderful young woman, Eva, who brought a hawk and owl and explained all facets of the birds. It was great. I learned from her. It is refreshing to see a young woman who loves what she does and has such joy about it. Thanks
Stayed 1 night in Mar 2024
Response from RBerrey on Apr 3, 2024
Thank you so much for visiting our park and lodge and for your great feedback. We agree that Eva is great and we will pass along your comments. We are glad that you enjoy our park and lodge, and we look forward to hosting you again on your next visit!

10/10 Excellent

Gyvonne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views are spectacular and the staff was very friendly. I wish the restaurant was open past 8pm or that they offered another dining/food option after hours. Otherwise it was a wonderful place for a family vacation.
Stayed 4 nights in Mar 2024
Response from RBerrey on Apr 3, 2024
It's great to hear that you found our staff to be excellent and that the mountain views added to the enjoyment of your stay. We acknowledge your feedback regarding the dining options at our in-house restaurant. We hope to have the opportunity to welcome you back in the future,

10/10 Excellent

Alexa

Stayed 1 night in Mar 2024
Response from DRMChris on Apr 24, 2024
Thank you for visiting our park and lodge. We are delighted to hear that you enjoyed your stay with us. We hope you will visit us again!

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This park has amazing views and staff were so nice. I would highly recommend a visit
Response from RBerrey on Apr 3, 2024
Thank you for taking the time to rate our property. We appreciate your feedback and are glad that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us

10/10 Excellent

ANTWANETTE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liz was so awesome everything was great! I will be going back
Stayed 1 night in Mar 2024
Response from DRMChris on Mar 25, 2024
Thanks so much for visiting our park and lodge. We are so glad to hear that you enjoyed your stay with us. We hope to see you again in the near future!

10/10 Excellent

Raiza

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall great experience
Stayed 3 nights in Dec 2023
Response from RBerrey on Mar 15, 2024
Dear Raiza, Thank you for taking the time to rate us with an Excellent rating!. We appreciate your feedback!

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from DRMChris on Mar 4, 2024
Thank you for visiting our park and lodge. We are so glad to hear that you enjoyed your stay with us. We hope to see you again!

10/10 Excellent

Serita

Liked: Cleanliness, amenities, property conditions & facilities
Amazing 3 day getaway! The scenery is beautiful.
Stayed 2 nights in Feb 2024
Response from General Manager on Mar 2, 2024
Dear Serita, It's wonderful to read that the beauty of the scenery enriched your 3-day getaway. Captivating views certainly have a way of enhancing the overall experience, and we're thrilled that this aspect of your stay stood out. If there are any other details that you particularly enjoyed or if you have suggestions that could make future visits even more memorable, please feel free to share. Your feedback is not only valued but also vital in helping us to elevate the experiences of all our guests. We hope to welcome you back soon for another enjoyable retreat amongst the scenery you've come to admire. Regards, Robert M. Berrey, Jr

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from General Manager on Mar 2, 2024
Dear Andrew, Thank you for taking the time to rate your visit. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us Regards, Robert M. Berrey, Jr

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property inside and out. Everything was neat and clean. Staff was very friendly. Food was not great, but it wasn’t so bad that I would give it a negative rating. I just wish I could order something other than the buffet.
Stayed 1 night in Feb 2024
Response from General Manager on Mar 2, 2024
Dear Betty, We're delighted to hear that you appreciated the beauty and cleanliness of our property, and that our staff made a positive impression with their friendliness. Your enjoyment is our top priority, and feedback like yours is instrumental in helping us maintain high standards. Regarding your dining experience, we're grateful for your honesty. It's important for us to know when something isn't hitting the mark. While it's reassuring to hear that the food didn't detract significantly from your overall experience, we understand your desire for more options. The idea of offering an à la carte menu alongside our buffet is certainly worth considering as we continuously aim to enhance our guests' culinary experiences. Your suggestion has been noted, and we will look into diversifying our dining offerings to better cater to our guests' individual preferences. We are committed to improvement and hope you’ll notice a more appealing array of food choices during your next visit. Thank you for sharing your thoughts; it is through feedback like yours that we can refine and elevate the experiences we offer. Regards, Robert M. Berrey, Jr

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from General Manager on Mar 2, 2024
Dear Julie, Thank you for taking the time to rate your experience as Excellent!. We appreciate your feedback and look forward to a return visit.. Regards, Robert M. Berrey, Jr

10/10 Excellent

Jennifer, Hialeah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What did I say? This is the most beautiful hotel I’ve ever stayed at. I cannot wait to come back.
Stayed 3 nights in Feb 2024
Response from DRMChris on Apr 28, 2024
Thank you so much for visiting our park and lodge and for taking the time to give us such a nice review. We are so glad that you enjoyed your stay with us, and we would love to host you again and welcome you back!

10/10 Excellent

Quintana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from General Manager on Mar 2, 2024
Dear Quintana, Thank you for taking the time to rate us with an Excellent rating!. We appreciate your feedback! Regards, Robert M. Berrey, Jr

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from General Manager on Mar 2, 2024
Dear Emma, Thank you for taking the time to rate your experience as Excellent! We appreciate your feedback Regards, Robert M. Berrey, Jr

4/10 Poor

Ronald

Stayed 1 night in Feb 2024
Response from DRMChris on Mar 23, 2024
Thank you for visiting our park and lodge. It sounds like certain aspects of your stay did not meet our expectations or yours. We would welcome any specific feedback on any items that did not meet your expectations. It would help us improve our service levels.

8/10 Good

Emily A

Stayed 2 nights in Jan 2024
Response from DRMChris on Jan 29, 2024
Thank you for visiting our park and lodge. We hope you enjoyed your stay, and we hope to see you again in the near future!

10/10 Excellent

Kenia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family loves this place, it is amazing. And it feels like heaven on earth, the staff is very friendly and helpful, I took my mother in this trip and she absolutely love it so it was a perfect experience
Stayed 2 nights in Jan 2024
Response from DRMChris on Jan 29, 2024
Thank you so much for visiting our park and lodge and for taking the time to post such a nice review for us on Expedia. We are so glad that you enjoyed your stay with us, and we hope to see you again soon!

10/10 Excellent

Kayla, Overland Park

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views will be back!
Stayed 1 night in Jan 2024
Response from DRMChris on Jan 29, 2024
Thank you for visiting our park and lodge. We are delighted that you enjoyed your stay with us. We hope to see you again soon!

4/10 Poor

Arezoo

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
This beautiful hotel was on top the mountain with an amazing view. We enjoyed sitting in the lobby next to the fireplace. It was nicely decorated and most of staff were friendly and welcoming but the room was unbelievably dirty. Every area in the room and bathroom was full of dust and I think they never cleaned it up prior to our visit. Also, the bedding quality was very poor. The bed skirt was falling apart and pillows were so old and uncomfortable and sheets were not clean. We talked to the front desk when checking out and made suggestions about checking behind the cleaning staff after they are done with their work before checking in new guests.
Stayed 3 nights in Dec 2023
Response from DRMChris on Jan 9, 2024
Thank you for visiting our park and lodge. We are so sorry to hear that these problems took place during your stay. We appreciate your valued feedback and for letting us know. We will make sure all of our management team is aware of these items.

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous place absolutely loved it
Response from DRMChris on Mar 4, 2024
Thank you for visiting our park and lodge. We are delighted to hear that you enjoyed your stay with us. We hope to welcome you back soon!

10/10 Excellent

Sheri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have wanted to stay here for quite some time and my husband and I were finally able to. The property was beautiful. We had an incredible view of the mountain range. The staff was extremely nice and accommodating. The bed was too firm for my liking but my husband slept great. The room overall was very nice. My only complaint is the restaurant on property. The service was extremely slow and the choices on the buffet were not to our liking. Other than that I would say our stay was successful and we would love to come back.
Stayed 1 night in Dec 2023
Response from DRMChris on Jan 9, 2024
Thank you for visiting our park and lodge. We are glad that you enjoyed your stay and especially that you mentioned that you may return. We are very sorry to hear about your experience in the restaurant. I will make sure the general manager is aware of this.

2/10 Terrible

Robert

Stayed 1 night in Dec 2023
Response from DRMChris on Jan 9, 2024
Thank you for visiting our park and lodge. We are so sorry to hear that you did not enjoy your stay with us. We would welcome any feedback on the specific items that negatively impacted your stay so that we can address them amongst our management team.

10/10 Excellent

Gisella

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and pleasant hotel, has a restaurant onsite it’s buffet, very quite we enjoyed our stay.
Stayed 1 night in Dec 2023
Response from DRMChris on Jan 9, 2024
Thank you for visiting our park and lodge. We are so happy to hear that you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

Billy

Stayed 4 nights in Oct 2023
Response from DRMChris on Jan 9, 2024
Thank you for visiting our park and lodge. We are thrilled that you enjoyed your stay, and we hope that you will consider a return visit soon!

2/10 Terrible

Nick

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Terrible
First off, I will never come here again. I booked through hotels, came here for a change of scenery after a bad year and was completely treated poorly by the front desk staff and hostess on new years eve. We never got to eat because they were closing in 20 minutes while the hostess was doing who knows what for about 10 minutes just to come back and tell us we couldn’t eat except the snacks that they provided for their New Year’s Eve Party that you have to pay $20 to get into. Anything nearby is about 30 minutes away so make sure you bring snacks because after 8pm you’re on your own. Also hotels mentioned that there was no complaints ever mentioned when there was complaints that were made at the front desk. Terrible service. NEVER again. They just want your money. Also there’s only one trash can in the hotel room and it is tiny.
Stayed 1 night in Dec 2023
Response from DRMChris on Mar 4, 2024
Thank you for visiting our park and lodge and for posting your honest feedback for us. We are sorry to hear that you did not have an enjoyable stay. Our management team will see your review and we will definitely take this into account in our implementation measures to help us improve our service.

8/10 Good

Sabrina

Stayed 1 night in Dec 2023
Response from DRMChris on Jan 29, 2024
Thank you for visiting our park and lodge. We hope that you enjoyed your stay with us and will consider a return visit!

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dining could be better. Only my opinion. We enjoyed everything about the property including the wonderful staff.
Stayed 3 nights in Dec 2023
Response from DRMChris on Jan 1, 2024
Thank you for visiting our park and lodge. We are glad you enjoyed your stay, and we appreciate your valued feedback. I'm sorry to hear that your experience in our restaurant did not meet our expectations. I will make sure that our general manager is aware of this. We appreciate you letting us know about this, as it can help us to improve in the level of service we provide to all of our guests.

10/10 Excellent

Shannon

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The lodge is situated high up, providing great views from our room and the lobby. The building is very nice looking and the staff we interacted with were very nice. Our only complaint is that the bathroom floor is very sticky, I'm guessing due to the specific cleaning product used. Other than that, our room js clean and we are very happy so far.
Stayed 1 night in Dec 2023
Response from DRMChris on Jan 1, 2024
Thank you for visiting our park and lodge. We appreciate your valued feedback. Thank you for bringing the issue about your bathroom floor to our attention. That should not have happened. I will address this with our general manager. Thank you for letting us know about this.

10/10 Excellent

Jamison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location! It was very clean and family oriented.
Stayed 2 nights in Dec 2023
Response from DRMChris on Jan 1, 2024
Thank you for visiting our park and lodge. We are so glad to hear that you enjoyed your stay. We hope to see you again!

10/10 Excellent

Cristie, Canton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from DRMChris on Dec 29, 2023
Thank you for visiting our park and lodge. We are delighted that you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

kushal

Stayed 1 night in Dec 2023
Response from DRMChris on Jan 1, 2024
Thank you for visiting our park and lodge. We are delighted to hear that you enjoyed your stay with us. We hope that you will visit us again!

2/10 Terrible

Crista

Traveled with family
Disliked: Cleanliness, staff & service
Great falls, not worth 200.00 a night at all
It was beautiful scenery, however the hotel is not up to code and with a ladder greater than 7 feet with not enclosure not safe, we had to get more towels and wash cloths. The buffet as I am a diabetic closed 20 minutes early and I was refused and my two children service. I would like a full refund. I wish someone would call me.
Stayed 1 night in Dec 2023
Response from DRMChris on Dec 29, 2023
Thank you for visiting our park and lodge. We are so sorry to hear about the problems that you experienced during your stay. You can please call us to discuss this, and we would be happy to assist you.

10/10 Excellent

Ermelinda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from DRMChris on Dec 28, 2023
Thank you so much for visiting our park and lodge. We are delighted to hear that you enjoyed your stay with us. We hope to see you again!

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views, comfy room, decent price, awesome activities for all. Buffet so-so for price but overall 5/5
Stayed 1 night in Dec 2023
Response from DRMChris on Dec 28, 2023
Thank you for visiting our park and lodge and for posting valued feedback for us. We are so happy to hear that you enjoyed your stay, and we hope to see you again soon!

10/10 Excellent

Ermelinda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Breathtaking View
Stayed 1 night in Dec 2023
Response from DRMChris on Dec 28, 2023
Thank you for visiting our park and lodge! We are so glad to hear that you enjoyed your stay. We hope you will visit us again soon!

10/10 Excellent

jean-christophe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay ! Great staff, amenities, location ! Stunning view!
Stayed 1 night in Dec 2023
Response from DRMChris on Dec 28, 2023
Thank you so much for visiting our park and lodge and for reviewing us on Expedia. We are so glad to hear that you enjoyed your stay, and we hope you will consider a return visit in the near future!

8/10 Good

Joseph

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from DRMChris on Dec 28, 2023
Thank you for visiting our park and lodge. We hope that you enjoyed your stay with us, and we hope you will visit us again.

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from DRMChris on Dec 28, 2023
Thank you for visiting our park and lodge. We are delighted to hear that you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful scenery and very friendly, accommodating staff.
Stayed 4 nights in Nov 2023
Response from DRMChris on Dec 28, 2023
Thank you for visiting our park and lodge. We are so happy to hear that you enjoyed your stay with us. We hope to see you again in the near future!

6/10 Okay

Rebecca

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Nice hotel, but really expensive. The common areas were absolutely beautiful. Our room had a loft, but the railing was loose and the ladder for it was a bit sketchy. There were areas where the carpet was loose too. It's peaceful. The nearest store is a 30 minute drive. The only snacks available in the hotel were in the gift shop if you got in before it closed. It does have a restaurant that is popular for Thanksgiving dinner which was a buffet and the food was decent. Breakfast was not free. The room did not have a microwave. The only soda machine was on the 4th floor. No snack machine. The guest microwave was in the 3rd floor "vending" area. Overall, it was really like an overpriced college dorm with private bathrooms. The people who decide on amenities should really stay at other similarly priced hotels and learn about soap, shampoo, microwave, snacks, etc. I could pay less at a Holiday Inn and have a free hot breakfast, full size soap and shampoo bottles, and buy midnight snacks at the front desk. This hotel sits on top of a mountain with a giant waterfall that I could have explored without staying at the hotel. Overall the state park was awesome! But the hotel associated with it is overpriced for what they actually provide guests.
Stayed 3 nights in Nov 2023
Response from DRMChris on Dec 28, 2023
Thank you for visiting our park and lodge and for providing us with your valued feedback. This will help us to improve our services for future guests.