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“Excellent ”

“First night ni wifi access to the TV, was able to change room, 2nd day No buffet breakfast instead ordererable breakfast due to lack of guest, last day run out of breakfast meal options had to wait to get more food for the buffet, should have receptionist when having buffet breakfast for easy management of guest and able to anticipate how much more food can be served, need morr staff to handle large group of guest at a time.”

“Perfect spot for the Mayon Volcano view. It's located near a 24-hour McDonald. The A/C in room A5 did not cool the room.”

“it was very good at lotus blue and I will be coming back this way”

“Room was nice; staff service was excellent! They went over and beyond. Complimentary breakfast was great however itd be great if they refill food soon especially the salad (i like their salad!) We would definitely recommend this hotel”

“Buen hotel junto al mar. Imprescindible ir a nadar con el tiburón ballena (de las mejores experiencias que se pueden tener)”

“This hotel is excellent, very clean, safe and the staff are very friendly and professional, close to shopping areas, very accessible to everyone, I always stayed here everytime I come home to naga city. ”

“The place is big for my whole family. The staff are nice and they love the room service.”

“Staff are very responsive and respectful.”

“Having a mall as part of the building is very convenient for getting grocery items and other small things. Staff very helpful and friendly, front desk and especially the doormen.”

“The staff at Bernese Resort was very friendly and promptly attended to our needs. Staff were cleaning all the time , they’ve been there since place started operation.The kitchen staff were so nice , even served us our favorite breakfast on our last day.My only complaint is there’s no place for us to put our bathroom supplies but overall I will recommend the resort.”

“This hotel is so nice and perfect. I really enjoyed my stay. Beds comfortable, close to shops and dining. Helpful staff and great vibe.”

“The staff were amazing. They always provided me with first class service. My air conditioning quit working just after 1am. I called the front desk and maintenance was at my room in 5 minutes. ”

“Very nice and convenient location , close to the tourist spots. ”