"We really enjoyed our stay at Oro. Great facilities, excellent breakfast choice and the most comfortable bed I have ever slept in. Guayaquil is generally unsafe and the area around the hotel is a typical example as to why but the hotel try to ensure that this doesn’t impact on your stay and do this well.
I did experience a problem with payment miscommunication during my stay and I feel the staff could have done a little more to assist but that’s a lesson learnt for me. A slight detraction from an otherwise great stay."