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“Very nice hotel close to Issyk Kul. Lovely professional staff who were very helpful and provided exceptional service. Highly recommended. ”

“The staff was super nice. Breakfast was very good. Tha location is in a quiet neighborhood.”

“Amazing stay. Friendly and super helpful staff. Felt like home. Super recommended ”

“Novel Hotel is a relatively modern resort on the shores of Lake Issyk-kul. It's location is at the far end of the strip of resorts centered around Cholpon-Ata. There are only a few General stores around the local Village and no restaurants, so eating options are restricted to the resort itself. The hotel restaurant, next to the swimming pool, provides good standard of food at a relatively expensive price. The big advantage of Novel is its frontage to a pleasant and private beach that although……

“New and clean property. Few things missing: can’t control heat/ac, thermostat is fake, at least in our room. No glasses of any kind. No refrigerator. A lot of construction going on in the area. Dusty and noisy. Far from city center. Perhaps is more proper choice during ski season. ”

“Nice view on the lake, new rooms with modern designs, clean. Not organized kitchen. Very unfriendly woman receptionist. Just on arrival hot water in shower ended. We were asked to change the room, where shower was better but tap didn't have hot water all the stay. When we arrived to breakfast(8 to 11 am) at 10 am, there were only empty dirty plates, fruits, some veggies and cakes. On our questions we were told that we still can eat what is left. After some arguments they brought some sausages……

“Very good location on Issık-Kul. Almost on the beach. We especially liked the owners and the staff, who helped us to solve problems (in particular with the car). Very friendly people.”

“1. 메인 도로에서 숙소를 찾을 수 있도록 도로변 적당한 곳에 안내 표지판 설치하면 좋겠다. 2. 생수를 제공하면 좋겠다. 3. 버스가 아침에 일찍 출발해서 조식을 먹을 수 없었는데 주인 아주머니께서 도시락을 준비해서 주었다.”

“There was a dead mouse with flies and maggots in the first room given to me. Attention was lacking. They gave me another room and apologized. There was a live mouse in the next room. Careful with bringing groceries, but this is necessary as no dinner was available. The owner didn’t seem too interested in providing a good experience but maybe it was a cultural and language barrier. I didn’t like the floodlight 100 ft outside my room. Darkness to be able to appreciate the stars fully would be……

“Brand new small hotel with very friendly staff in a great location for Karakol and Lake Issyk-Kul south shore. Modern rooms, interesting decor, comfortable beds and good heating plus a coffee shop. Excellent value for money, and would stay again if I return to the area.”