Exterior detail

Reviews of Future Inn Plymouth

3 out of 5
Future Inn Plymouth
1 William Prance Rd, Plymouth, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 542 out of 1004 reviews" "
Rating 8 - Good. 320 out of 1004 reviews" "
Rating 6 - Okay. 93 out of 1004 reviews" "
Rating 4 - Poor. 27 out of 1004 reviews" "
Rating 2 - Terrible. 22 out of 1004 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

lesley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay at this Future Inn and found it to be as welcoming and comfortable as our first stay. We will definitely be booking there again when we next visit Plymouth.
Stayed 3 nights in Apr 2024

10/10 Excellent

Florin

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel at an affordable price
Stayed 1 night in Apr 2024

8/10 Good

Harveer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

ronica

Traveled with group
Big beds and clean roomy building. Staff very helpful and knowledgeable.
Stayed 2 nights in Mar 2024

10/10 Excellent

Etch

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this hotel many times while wirking in the Plymouth area. For what i need, the hotel is great and certainly serves its purpose. The rooms have plenty of space and the beds are comfortable. The buffet breakfast is ok but there could be more hot options.
Stayed 1 night in Mar 2024

6/10 Okay

paul

.
Stayed 1 night in Mar 2024

8/10 Good

Vallish

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The lamp plug point near the bed was not UK style
Stayed 8 nights in Mar 2024

10/10 Excellent

Muhammad Abu

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Mar 2024

8/10 Good

Garth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi it was great but pillows were very hard uncomfortable
Stayed 1 night in Feb 2024

8/10 Good

manoj

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 1 night in Feb 2024

4/10 Poor

colin

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The dinner service on the Friday was appalling. After a long journey we booked a table at 8-30, at 8-45 we were told they may be able to serve us in another hour. We needed to eat so had to get a taxi and find a local restaurant. I felt sorry for staff who were extremely busy and having to deal with a lot of complaints
Stayed 2 nights in Feb 2024

10/10 Excellent

Clare, Sheffield

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge, quiet rooms for a family stay, including a bath for little ones. Ample free parking. Easily accessible from the main A38.
Stayed 4 nights in Feb 2024

10/10 Excellent

John

Stayed 1 night in Feb 2024

10/10 Excellent

Paul

Stayed 1 night in Feb 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Feb 2024

8/10 Good

Simon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very easy to stay with no hassle
Stayed 2 nights in Feb 2024

8/10 Good

Anju

Business traveler, Traveled with family
Liked: Amenities
Good
Stayed 1 night in Jan 2024

10/10 Excellent

Anju

Liked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Sean

Stayed 1 night in Jan 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

sally

Stayed 1 night in Jan 2024

8/10 Good

Tracey

Traveled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

David

Liked: Staff & service, room comfort
Good location, large rooms but needs a clean
Hotel is looking tired, rooms are large but lights not working; bathroom tiles cracked and need a deep clean. Staff are friendly enough but clearly understaffed and annoyed with systems which just don't seem to work?!
Stayed 2 nights in Jan 2024

8/10 Good

Ray

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and staff
The hotel was well situated and parking was free. The staff were very friendly and helpful. A customer laundry room and small gym was also on offer which was very handy for those working away from home and wanting to wash work gear. The rooms were well equipped and comfortable too. The only small criticism was the £16 charge for breakfast which seemed a little excessive but it’s optional.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in the Future!
First time at a Future Inn & was pleasantly surprised. Easy parking. Quick reception, Clean, well presented room. It felt a little tired but everything worked as it should although TV needed a little persuasion! Restaurant on site what excellent. They seemed a little short staffed but great service & food was excellent.
Stayed 1 night in Jan 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy stay
As it said on the packet. Well pleased.
Stayed 2 nights in Jan 2024

6/10 Okay

misty

Liked: Cleanliness
Good value room but eat somewhere else
Hotel side was fine. Clean room, friendly reception. Restaurant not so great - very limited menu at dinner and only instant coffe at breakfast. Bit disappointing.
Stayed 1 night in Jan 2024

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Maureen

Liked: Cleanliness, staff & service
The bar/ restaurant area was disappointing.
Stayed 7 nights in Dec 2023

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Uncomfortable pillows
Hotel was lovely and rooms very spacious but the bed and pillows were so uncomfortable both myself and my husband woke up with terrible shoulder and neck pain and barely got any sleep.
Stayed 1 night in Dec 2023

8/10 Good

Harriet

Stayed 1 night in Dec 2023

6/10 Okay

Brendan

Stayed 2 nights in Dec 2023

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Ian

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Marivel

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Sailesh

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Needs improvement
Room (suite) was very nice but electric sockets in bedroom lacking near bed for charging devices. Let down by quality of food at on-site restaurant: Average. Nothing but fast food nearby so needs to offer better quality. Breakfast if £15 per head, is very poor value for quality of product and choice.
Stayed 2 nights in Dec 2023

2/10 Terrible

Stewart

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Walter John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast excellent and desk staff extremely helpfull.
Stayed 2 nights in Nov 2023

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Tim

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay regularly here when i am in Plymouth and always find it a good experience
Stayed 1 night in Nov 2023

10/10 Excellent

Shane, Nottingham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice hotel
Hotel was good staff were lovely Ate in the restaurant around 6pm didn’t finish the meal as it wasn’t great. It was the only thing I ate that day had an early night but woke up around 1 am and spent the next 6 hours vomiting and suffering with upset stomach
Stayed 1 night in Nov 2023

6/10 Okay

mark

Business traveler
Liked: Staff & service, room comfort
Nice enough
Clean and tidy. Good value at £80 for a double Queen room. Parking and location were both great.
Stayed 1 night in Nov 2023

8/10 Good

Martin

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

8/10 Good

Caryl

Stayed 4 nights in Nov 2023

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel really comfortable, it’s just a bit out of they way
Stayed 2 nights in Nov 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Very good value for money as always. Parking nice and close and the buscuits were yummy.
Stayed 2 nights in Nov 2023