Guests must transfer to the property via boat and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
A mandatory boat transfer is required to reach this property. Guests are limited to 1 piece of luggage and 1 carry-on bag per person. Guests staying 3 nights or more are limited to 2 pieces of luggage per person. Fees apply for additional luggage.
Couples who are citizens or residents of Qatar are required to present proof of marriage at check-in when sharing a room.
This property caters to families and couples. Per property policy, Qatari women under 30 years of age must be accompanied by an adult female over 30 years of age or a male relative or husband (identification and proof of marriage required). Qatari men must be at least 18 years of age to stay alone in a guestroom.
Room layout and furnishings may differ from the photos shown.
Guests booked in guestrooms will receive breakfast in Azraq restaurant. Guests booked in villas will receive breakfast via in-room dining.
Guests are required to present their QR health code via the EHTERAZ app at check-in.
This property is accessible via 25-minute ferry ride from Shyoukh Port to Banana Island. The ferry operates from 1-7 PM daily.
Due to COVID-19 restrictions, the following facilities are closed until further notice: Balance Wellness, bowling, cinemas, surf pool, Kids Club, Teens Club, Azraq restaurant, Ted's American Diner, and Zest Cafe.
