Don Chedi Vacations from $464

Property was great. Very safe. At the beggining a bit confusing. Website should let traveler what to expect upon arrival as sthere is no checkin office.

This place is amazing, staff are polite and very attentive. Was sad they didn't start the fire more often by the beach but still an amazing place. Rooms are cleaned everyday.

Beautiful Property, Not a True Luxury Experience At $1,500+ per night, the expectation is a seamless luxury experience. Casa de Campo is visually beautiful, but service and value did not match the price. Check-in required a 25+ minute wait for a “concierge check-in”, while 2 front desk agents remained unoccupied, yet there was no meaningful property overview or proactive assistance. The room was standard at best and consistently humid. We had booked expecting a hot tub, but only select rooms in another section section of the resort have them. Even after a partial adjustment through Expedia, the value was not there. The main pool shows visible wear, and overall upkeep does not reflect a luxury rate. Concierge service lacked initiative. When restaurants were full, we had to prompt alternatives. There was also confusion about what our stay included, despite the high rate, it covered no meals or experiences, only the room and a golf cart. Dining was good overall. Breakfast at Lago stood out thanks to Jael, who delivered the only truly five-star service we experienced. The property and golf course are beautiful, but service precision, clarity, and overall value fall short of true luxury standards.

Room was clean and great location beside the beach. Room had kitchette and big fridge, microwave etc. so was great. It was dated and internet didn't work in our room but worked well in the lobby. Great value for money :) happy with it.

The view from our partial ocean view suite was amazing! The private pool was perfect temperature to cool down. The area is very walkable, or bikeable. We opted to walk some days but also rented a moped to zip around downtown. The staff was more than accommodating, anything and everything you could want they got for you. The beach chairs, and beds are both great options. There is beach service that I loved while relaxing in the sun you could order a pina colada right to your sun bed. I will definitely stay here again next time we visit. (also they leave you messages by your room for the morning, and night. and leave desserts in your room at nighttime :)