Downtown Hayward Vacations from $229

The location was good. The hotel is really outdated and in desperate need of a renovation. The breakfast was standard for many hotels.

It was a beautiful old restored property. Loved the big jacuzzi tub in the Mission Spa suite. I felt we should have been able to do the geothermal pools for free due to paying $800/night for the room. We didn't have a four poster bed as advertised in all the photos and the room seemed smaller. Spa pools closed at 8pm which was much too early for us. No free breakfast, was just a lot more money for less amenities than we experienced in our hotel the prior night which cost 60% as much. Could be a more memorable experience ti make it more personalized. I called ahead letting the hotel know we were celebrating a double birthday and they did put some flowers and chocolate in the room which was nice, and the man at the spa was very nice to us and gave us a discount due to the fact that we only had 30 mins to go in the spa pools and the valet parking guys as well let us park for free overnight. I'd say the staff on site were very friendly and helpful but the sales team reps and the people I spoke to over the phone/the corporate Fairmont system and pricing for this hotel made it overpriced for the value we received. We still enjoyed ourselves but it could have been better.

My wife and I were in the hotel to be performing a concert in Berkley . We loved every aspect of the hotel. The VERY good breakfast downstairs was served by absolutely kind and cheerful human beings.

Pros: walkable, awesome breakfast every morning -truly fantastic, rooms clean and spacious. Snacks available in the lobby throughout the day. The car service was also very nice. Cons: The resort fee is high. Not sure why that isn’t just rolled into the nightly cost, bit deceiving. Spa was closed.

Amaizing